Focus on the user environment: increase your library's usability (Suzanne Lewis)
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The document discusses different approaches to library services - "lollipop librarianship", "broccoli librarianship", and evidence-based librarianship. "Lollipop librarianship" focuses solely on what patrons want without considering usefulness, while "broccoli librarianship" focuses on telling patrons what they need without considering ease of use. Evidence-based librarianship seeks to improve services by integrating user needs, practitioner experience, and research evidence. It discusses applying an evidence-based process to improve the usability of a library intranet site.
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The document discusses using surveys to assess library user satisfaction and expectations. It describes the LibQUAL survey which examines user perceptions of service, access to information, and the library as a place. It provides sample survey questions and notes that LibQUAL comes in two versions, a comprehensive one and a shorter one. The document also mentions using survey results to identify user groups and market services, using low-cost online survey tools, and how libraries can use data to improve services to meet user needs.
How students *really* do research - Findings from the Research Confession Booth
This document summarizes findings from a study called the Research Confession Booth. The study involved undergraduate and graduate students performing research tasks at a booth while talking through their process and being recorded. Key findings included:
- Students primarily used Google, Google Scholar, and library databases like PubMed for research.
- Navigation of library resources was challenging for many students.
- Students valued features that provided relevant results, full-text access, and citation management support.
- Some found library resources confusing and difficult to use compared to familiar Google.
- Preference for open web was due to quick results, familiar interfaces, and ability to match effort to information needs.
SciTech Conference
The document summarizes the changing landscape of libraries and information services for researchers. It discusses how researchers use information at different stages of research, from identifying existing knowledge to disseminating new findings. Researchers are increasingly using blogs, listservs, and research colleagues to discover information, rather than traditional library resources. The role of libraries, publishers, and other information providers is evolving as open access increases and data sharing becomes more important. Sustainable models are needed to meet researchers' changing needs.
Evidence based librarianship in practice: Using evidence in health sciences l...
The document outlines steps in the evidence-based practice process for health sciences librarians, including identifying barriers, formulating answerable questions, and locating and creating various types of evidence. It discusses barriers like time constraints and provides examples of evidence sources like published research, local usage data, and stakeholder feedback. The objectives are to help librarians understand evidence-based practice and apply it to their work by addressing real questions.
Ps rwebinar january2019final
There are many online and in-person courses available for librarians to learn about research data management, data analysis, and visualization, but after you have taken a course, how do you go about applying what you have learned? While it is possible to just start offering classes and consultations, your service will have a better chance of becoming relevant if you consider stakeholders and review your institutional environment. This lecture will give you some ideas to get started with data services at your institution.
Evidence Based Librarianship in Practice
This document summarizes a presentation on evidence-based librarianship in practice. It discusses the EBLIP process of formulating answerable questions, finding evidence to answer those questions, critically appraising the evidence, and applying it in practice. The presentation covers barriers to evidence-based practice like lack of time and training gaps. It also provides examples of evidence sources like published literature, local data, and conferences. Attendees learn to formulate answerable questions using the SPICE framework and evaluate evidence using checklists for different study designs. Applying evidence in practice may involve direct application, local validation, or improved understanding. Enablers of evidence use include supportive organizations, education, positive attitudes, and sufficient time.
TIDSR-DHOx
This document summarizes a study on measuring the impact of digital humanities resources. It discusses impact in terms of reaching intended audiences and enabling new research. The study examined five JISC-funded projects through webometrics, logs, citations and interviews. Key findings include how resources transformed access and research, from niche to widespread use. Resources allowed more comprehensive searches and serendipitous findings. Users reported being able to do projects more quickly and widely that previously took months or years. However, one noted this did not necessarily improve quality but increased quantity. The study provided methods for understanding user communities and measuring impact of digital projects.
Nursing Intro To Lit Searching Presentation 2010
This document introduces literature searching and finding journal articles on the topic of interprofessional working. It discusses what evidence is and where it can be found, such as in books, online, and journals. Journals are highlighted as containing high-quality, up-to-date evidence from peer-reviewed research. The document guides searching for articles on interprofessional working using the Internurse and OVID databases. It also introduces referencing styles and provides additional resources for finding information.
Use of a follow-up survey for improvement of a digital library
This paper will begin with an overview of digital libraries and usability and a brief discussion of recent trends in usability testing of digital libraries. That is followed by a brief discussion of continuous quality improvement of a digital library, specifically the implementation of a follow-up survey to be completed by the general population who visit a publicly accessed digital library. Then a follow-up instrument is introduced.
Bridging the Gap: Encouraging Engagement with Library Services and Technologies
This file is from OCLC. For embedding into a blog post, I upload it to slideshare.
Sorce: http://www.oclc.org/en-US/events/2013/CollectiveInsightSeries/CollectiveInsight_LA_Region_131015.html
Developing a community of researchers: A role of an academic librarian
Developing a community of researchers: A role of an academic librarianGeorgia Libraries Conference (formerly Ga COMO).
Presenter: Olga Koz.
Presented at the Georgia Libraries Conference in Columbus, GA on 10/04/2018
When librarians and researchers work together to support the entire research life-cycle, amazing things happen! Find out how the Research Consortium at the KSU College of Education is combining the skills of the librarian and faculty members to foster the scholar identity, research skills, and scholarly communication competencies of researchers.
Usability Testing a Public ERM: Worth the Effort?
Reviews the overall usability testing process, then discusses the usability testing UConn Libraries completed in academic year 2006-07 and rolled out in March 2007. Presentation for Eastern Connecticut State Libraries, January 2008.
Online Catalogs: What Users and Librarians Want
The document summarizes research conducted to understand what online catalog users and librarians want from metadata. Focus groups and surveys found that end users prioritize easy delivery of content over discovery and want more summaries and links to full text. Librarians placed more emphasis on accuracy but also recommended improvements like merging duplicates and adding tables of contents. Both groups saw a need for better search relevance.
Similar to Focus on the user environment: increase your library's usability (Suzanne Lewis) (20)
Evidence-based Research in Library and Information Practice
Evidence-based Research in Library and Information Practice
Health Promotion Introduction To Literature Searching
Health Promotion Introduction To Literature Searching
Choosing What to Hold and What to Fold: Database Quality Decisions in Tough ...
Choosing What to Hold and What to Fold: Database Quality Decisions in Tough ...
How students *really* do research - Findings from the Research Confession Booth
How students *really* do research - Findings from the Research Confession Booth
Evidence based librarianship in practice: Using evidence in health sciences l...
Evidence based librarianship in practice: Using evidence in health sciences l...
Use of a follow-up survey for improvement of a digital library
Use of a follow-up survey for improvement of a digital library
Bridging the Gap: Encouraging Engagement with Library Services and Technologies
Bridging the Gap: Encouraging Engagement with Library Services and Technologies
Developing a community of researchers: A role of an academic librarian
Developing a community of researchers: A role of an academic librarian
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The PDA Service has helped to provide key health information resources for students on rural placements. Adoption of the Service has addressed some of the equity issues caused by inadequate Information Communication and Technology (ICT) infrastructure beyond urban centres. Rural students' use of information at the point of care facilitates learning and establishes good practice for future clinical decision making.
This presentation will discuss the Rural Clinical School Librarians' story about the implementation of the PDA Service, the lessons learnt and why it was a component of "An Integrated Package of Innovative Rural Medical Education:Enhancing Student Outcomes and Increasing the Rural Medical Workforce", 2006 Carrick Award Winner for Australian University Teaching.
Librarians' story of the PDA Service at the University of Queensland Rural Cl...
Kaye Lasserre, William Chun and Lisa Kruesi
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The University of Queensland Library and the School of Medicine conducted the first major Australian trial of Personal Digital Assistants' (PDAs) use by medical students at the Rural Clinical Schoolduring 2003 and 2004. The trial became an ongoing PDA Service from 2005, and its role in enhancing medical education has been demonstrated by continued funding and senior management support.
The PDA Service has helped to provide key health information resources for students on rural placements. Adoption of the Service has addressed some of the equity issues caused by inadequate Information Communication and Technology (ICT) infrastructure beyond urban centres. Rural students' use of information at the point of care facilitates learning and establishes good practice for future clinical decision making.
This presentation will discuss the Rural Clinical School Librarians' story about the implementation of the PDA Service, the lessons learnt and why it was a component of "An Integrated Package of Innovative Rural Medical Education:Enhancing Student Outcomes and Increasing the Rural Medical Workforce", 2006 Carrick Award Winner for Australian University Teaching.
Revolutionizing consortium access with Athens single sign-on (Shannon Sweeney...
Robin R. Sewell
Arizona Health Sciences Library, University of Arizona
Shannon Sweeny
EBSCO Australia
Objectives and Methods
Objective
The Arizona Health Information Network (AZHIN) is a consortium of 34 member health services institutions which range in size from academic institutions to small medical clinics. The goal of this project was to improve access to resources on-site and off-site by using a single sign-on product and improve the security of the resources by implementing a password management system.
Methods
In the past non-IP authenticated on-site and off-site access required AZHIN members to use a different username and password for each vendor’s products. Athens was selected for its ability to interact with vendors, provide single sign-on access to resources, and for its password and account management features. Resource access management through Athens permissions sets simplified any changes to the resources available and provided a way for organizations to use Athens authentication for resources they purchase separately. This implementation had several challenges related to the custom delivery of resources accessed through dynamically generated web pages and the use of a custom login method. Another challenge was the management of variations in URLs used by vendors for IP and Athens authentication, especially in the context of LinkSource, EBSCO’s link resolver.
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Athens is currently in use by 27 AZHIN member organizations, having added over 2,000 users in one year. The existing vendor-based password system will be discontinued at the end of June. Three of the larger academic institutions use local proxy systems for authentication and are not using Athens. Many of the obstacles could have been over come by requiring all users to log into Athens regardless of there ability to IP authenticate. We chose to take the more difficult route in order to provide more seamless access to resources when ever possible.
Shifting Sands through Innovation – The Qatar Experience (Karen Joc)
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CCHILL out: evidence-based collection management (Robertson & Grimmond)
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Ryde Nursing Practice Network (Joseph, Hunt, & Elsmore)
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How healthy is your blog? (Nicky Hayward-Wright)
With the emergence of Web 2.0 technologies, libraries are creatively using various social software to engage clients or more easily capture clients attention; for example using a Weblog (blog) to promote new resources, services and events of a library. Whilst there is flexibility in some free blogging software, blog creators generally are limited in layout and design, and have to look at either add-ons or non-online methods of site monitoring, evaluation and promotion.
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Focus on the user environment: increase your library's usability (Suzanne Lewis)
- 1. Prepared by Suzanne Lewis Area Libraries, IM&T November 2007 Focus on the User Environment: Enhancing Library Usability
- 5. ease of use + usefulness = usability Dicks, R. Stanley. Mis-usability: on the uses and misuses of usability testing. Proceedings of the 20th Annual International Conference on Computer Documentation , 26-30. October 20-23, 2002, Toronto, Ontario, Canada
- 7. Stanley, J & L. 2004. Think for your customer . Lizardpublishing.biz: Kalamunda, WA . All faded, ripped signs are removed All signage is relevant to today All lights are working All displays re-stocked All clutter removed from counter All staff wearing name badges Windows, doors, floors clean & all litter removed Time on clock is correct Velcro, Blu-Tack and sticky tape removed Brochure holders full of relevant leaflets Out of date material removed from counter Completed (tick √) Daily Checklist
- 12. Referrals from Search Engines to Web Sites of 844 Journals Hosted by HighWire Press (June 2005) Steinbrook, R. Searching for the right search – reaching the medical literature. New England Journal of Medicine 2006; 354:4-7.
- 26. Usability and Web 2.0/Library 2.0 Ann Arbor District Library Catalogue http://www.aadl.org/catalog