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Leveraging Data
Visualization for IoT
— The Chicago Connectory
by CLEVER°FRANKE | 11/06/2018
Follow us: @cleverfranke
5 quintillion bytes of data produced every day*
* According to Cisco in 2018
= 5 000 000 000 000 000 000 BYTES
How to make an impact with all this data?
Large data volume and diversity of metrics
Information overload
Difficult to extract relevant insights
Tool complexity
Taking data beyond the experts
Communication across the organization
Challenges in leveraging IoT data
DATA CHALLENGES
Crop health Traffic congestion
Air quality Wildebeests
4 key questions that lead to

better data-driven IoT applications
``
CHICAGO
DRIVING CHANGE
THROUGH DATA-DRIVEN
EXPERIENCES & TOOLS
35+ PEOPLE
UTRECHT
CLEVER°FRANKE FACTS
INGREDIENTS
BUSINESS GOALS USER GOALS
DATA AND CONTENT
TECHNOLOGY
INGREDIENTS
BUSINESS GOALS USER GOALS
DATA AND CONTENT
TECHNOLOGY
SWEET SPOT
PROCESS
BUSINESS GOALS
USER GOALS
DATA
TECHNOLOGY
1
Phase
DISCOVER
& DEFINE
2
Phase
IDEATE
& PROTOTYPE
PROCESS
BUSINESS GOALS
USER GOALS
DATA
TECHNOLOGY
1
Phase
DISCOVER
& DEFINE
2
Phase
IDEATE
& PROTOTYPE
QUESTION #1
Who is your audience?
PAGE TITLE
Consider weather data
DIFFERENT AUDIENCES, DIFFERENT NEEDS
On a route over time Hyperlocal forecast
Extreme weather Basic information
GETTING STARTED
Identifying and understanding the target audience
GETTING STARTED
Identifying and understanding the target audience
SAY & DO?
attitude in public
appearance
behavior towards others
what does the professional
PAIN?
fears
frustrations
obstacles
GAIN?
wants/needs
measures of success
obstacles
what does the professional
HEAR?
what friends say
what boss says
what influencers say
what does the professional
THINK & FEEL?
what really counts
major preoccupations
worries & aspirations
what does the professional
SEE?
environment
friends
what the market offers
Empathy map
Roles and responsibilities
Goals and challenges
Relevant KPI’s
Context when using your product
Frequency of usage and duration
Current tools, frustrations and likings
Their expertise in relation to (AI) models
Things to know about your audience
YOUR AUDIENCE
Keep in mind there is probably
more than one audience.
How do they relate?
How do they differ?
How do they share their insights?
YOUR AUDIENCE
QUESTION #2
What is the intent?
Personal commuteQuick update
WHAT IS THE INTENT?
The intent of a data visualization
Lookup Persuade Creative techniques
Answer questions
Learn / increase knowledge
Monitor signals
Change behavior
Conduct analysis
Trigger questions Tell a story Play with data
Enlighten
Contextualize dataFind patterns
Serendipitous discoveries
Familiarize with data
Shape opinion
Emphasize issues
Inspire
Grab attention
Present arguments
Experimentation Shock / make an impact
Art / aesthetic pleasure
Data volume and complexity
Place and time the data is viewed
Relevancy of your data
Intended next action after seeing the data
Focus on real time or trends or both
Your relation with the audience
Priority of different intents
Things to consider about the intent
THE INTENT
QUESTION #3
Are you explaining

or are they exploring?
ExploringExplaining
Is exploring sufficient to find insights
Is explaining sufficient to be confident
Will the audience draw the right conclusions
Tools needed for exploration
Build an engaging narrative
Combine both modes, but start with one
Things to consider about explaining vs exploring
EXPLAINING VS EXPLORING
QUESTION #4
Are they reading or
feeling the data?
FeelingReading
What accuracy is needed to read
Is the focus on trends or data points
How dynamic is the data
Focus on the most relevant data dimensions
Things to consider about reading vs feeling
READING VS FEELING
GETTING STARTED
Establishing intent
By Andy Kirk
Reading the data
Feeling the data
Explanatory
goals:
…analysis
…finding patterns
goals:
…communication
…presenting findings
intended to:
• Create an aesthetic that portrays a general 

story or sense of pattern
• Give a feel for the physicality of data
• Immersive experience
intended to:
• Deliver fast, effective and precise portrayals of data;
• Usually a captive audience that wants to learn from the data
• Show performance / operational activity;
Exploratory
GETTING STARTED
Establishing intent
By Andy Kirk
Reading the data
Feeling the data
Explanatory
goals:
…analysis
…finding patterns
goals:
…communication
…presenting findings
intended to:
• Create an aesthetic that portrays a general 

story or sense of pattern
• Give a feel for the physicality of data
• Immersive experience
intended to:
• Deliver fast, effective and precise portrayals of data;
• Usually a captive audience that wants to learn from the data
• Show performance / operational activity;
Exploratory
GETTING STARTED
Establishing intent
By Andy Kirk
Reading the data
Feeling the data
Explanatory
goals:
…analysis
…finding patterns
goals:
…communication
…presenting findings
intended to:
• Create an aesthetic that portrays a general 

story or sense of pattern
• Give a feel for the physicality of data
• Immersive experience
intended to:
• Deliver fast, effective and precise portrayals of data;
• Usually a captive audience that wants to learn from the data
• Show performance / operational activity;
Exploratory
GETTING STARTED
Establishing intent
By Andy Kirk
Reading the data
Feeling the data
Explanatory
goals:
…analysis
…finding patterns
goals:
…communication
…presenting findings
intended to:
• Create an aesthetic that portrays a general 

story or sense of pattern
• Give a feel for the physicality of data
• Immersive experience
intended to:
• Deliver fast, effective and precise portrayals of data;
• Usually a captive audience that wants to learn from the data
• Show performance / operational activity;
Exploratory
GETTING STARTED
Establishing intent
By Andy Kirk
Reading the data
Feeling the data
Explanatory
goals:
…analysis
…finding patterns
goals:
…communication
…presenting findings
intended to:
• Create an aesthetic that portrays a general 

story or sense of pattern
• Give a feel for the physicality of data
• Immersive experience
intended to:
• Deliver fast, effective and precise portrayals of data;
• Usually a captive audience that wants to learn from the data
• Show performance / operational activity;
Exploratory
GETTING STARTED
Establishing intent
By Andy Kirk
Reading the data
Feeling the data
Explanatory
goals:
…analysis
…finding patterns
goals:
…communication
…presenting findings
intended to:
• Create an aesthetic that portrays a general 

story or sense of pattern
• Give a feel for the physicality of data
• Immersive experience
intended to:
• Deliver fast, effective and precise portrayals of data;
• Usually a captive audience that wants to learn from the data
• Show performance / operational activity;
Exploratory
GETTING STARTED
Establishing intent
By Andy Kirk
Reading the data
Feeling the data
Explanatory
goals:
…analysis
…finding patterns
goals:
…communication
…presenting findings
intended to:
• Create an aesthetic that portrays a general 

story or sense of pattern
• Give a feel for the physicality of data
• Immersive experience
intended to:
• Deliver fast, effective and precise portrayals of data;
• Usually a captive audience that wants to learn from the data
• Show performance / operational activity;
Exploratory
GETTING STARTED
Establishing intent
By Andy Kirk
Reading the data
Feeling the data
Explanatory
goals:
…analysis
…finding patterns
goals:
…communication
…presenting findings
intended to:
• Create an aesthetic that portrays a general 

story or sense of pattern
• Give a feel for the physicality of data
• Immersive experience
intended to:
• Deliver fast, effective and precise portrayals of data;
• Usually a captive audience that wants to learn from the data
• Show performance / operational activity;
Exploratory
GETTING STARTED
Establishing intent
By Andy Kirk
Reading the data
Feeling the data
Explanatory
goals:
…analysis
…finding patterns
goals:
…communication
…presenting findings
intended to:
• Create an aesthetic that portrays a general 

story or sense of pattern
• Give a feel for the physicality of data
• Immersive experience
intended to:
• Deliver fast, effective and precise portrayals of data;
• Usually a captive audience that wants to learn from the data
• Show performance / operational activity;
Exploratory
CREATING
Different chart types for different uses
Comparing quantitative & categorical values Charting hierarchical & part-to-whole relationships
Mapping spatial data
Graphing connections & multivariate relationshipsPlotting trends & changes over time
1. Who is your audience?
↓
2. What is the intent?
↓
3. Are you explaining or are they exploring?
↓
4. Are they reading or feeling the data?
4 KEY QUESTIONS
1. Who is your audience?
↓
2. What is the intent?
↓
3. Are you explaining or are they exploring?
↓
4. Are they reading or feeling the data?
4 KEY QUESTIONS
32

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Leveraging Data for the Internet of Things

  • 1. Leveraging Data Visualization for IoT — The Chicago Connectory by CLEVER°FRANKE | 11/06/2018 Follow us: @cleverfranke
  • 2. 5 quintillion bytes of data produced every day* * According to Cisco in 2018 = 5 000 000 000 000 000 000 BYTES
  • 3. How to make an impact with all this data?
  • 4. Large data volume and diversity of metrics Information overload Difficult to extract relevant insights Tool complexity Taking data beyond the experts Communication across the organization Challenges in leveraging IoT data DATA CHALLENGES
  • 5. Crop health Traffic congestion Air quality Wildebeests
  • 6. 4 key questions that lead to
 better data-driven IoT applications
  • 7. `` CHICAGO DRIVING CHANGE THROUGH DATA-DRIVEN EXPERIENCES & TOOLS 35+ PEOPLE UTRECHT CLEVER°FRANKE FACTS
  • 8. INGREDIENTS BUSINESS GOALS USER GOALS DATA AND CONTENT TECHNOLOGY
  • 9. INGREDIENTS BUSINESS GOALS USER GOALS DATA AND CONTENT TECHNOLOGY SWEET SPOT
  • 12. QUESTION #1 Who is your audience?
  • 14. DIFFERENT AUDIENCES, DIFFERENT NEEDS On a route over time Hyperlocal forecast Extreme weather Basic information
  • 15. GETTING STARTED Identifying and understanding the target audience
  • 16. GETTING STARTED Identifying and understanding the target audience SAY & DO? attitude in public appearance behavior towards others what does the professional PAIN? fears frustrations obstacles GAIN? wants/needs measures of success obstacles what does the professional HEAR? what friends say what boss says what influencers say what does the professional THINK & FEEL? what really counts major preoccupations worries & aspirations what does the professional SEE? environment friends what the market offers Empathy map
  • 17. Roles and responsibilities Goals and challenges Relevant KPI’s Context when using your product Frequency of usage and duration Current tools, frustrations and likings Their expertise in relation to (AI) models Things to know about your audience YOUR AUDIENCE
  • 18. Keep in mind there is probably more than one audience. How do they relate? How do they differ? How do they share their insights? YOUR AUDIENCE
  • 19. QUESTION #2 What is the intent?
  • 21. WHAT IS THE INTENT? The intent of a data visualization Lookup Persuade Creative techniques Answer questions Learn / increase knowledge Monitor signals Change behavior Conduct analysis Trigger questions Tell a story Play with data Enlighten Contextualize dataFind patterns Serendipitous discoveries Familiarize with data Shape opinion Emphasize issues Inspire Grab attention Present arguments Experimentation Shock / make an impact Art / aesthetic pleasure
  • 22. Data volume and complexity Place and time the data is viewed Relevancy of your data Intended next action after seeing the data Focus on real time or trends or both Your relation with the audience Priority of different intents Things to consider about the intent THE INTENT
  • 23. QUESTION #3 Are you explaining
 or are they exploring?
  • 25. Is exploring sufficient to find insights Is explaining sufficient to be confident Will the audience draw the right conclusions Tools needed for exploration Build an engaging narrative Combine both modes, but start with one Things to consider about explaining vs exploring EXPLAINING VS EXPLORING
  • 26. QUESTION #4 Are they reading or feeling the data?
  • 28. What accuracy is needed to read Is the focus on trends or data points How dynamic is the data Focus on the most relevant data dimensions Things to consider about reading vs feeling READING VS FEELING
  • 29. GETTING STARTED Establishing intent By Andy Kirk Reading the data Feeling the data Explanatory goals: …analysis …finding patterns goals: …communication …presenting findings intended to: • Create an aesthetic that portrays a general 
 story or sense of pattern • Give a feel for the physicality of data • Immersive experience intended to: • Deliver fast, effective and precise portrayals of data; • Usually a captive audience that wants to learn from the data • Show performance / operational activity; Exploratory
  • 30. GETTING STARTED Establishing intent By Andy Kirk Reading the data Feeling the data Explanatory goals: …analysis …finding patterns goals: …communication …presenting findings intended to: • Create an aesthetic that portrays a general 
 story or sense of pattern • Give a feel for the physicality of data • Immersive experience intended to: • Deliver fast, effective and precise portrayals of data; • Usually a captive audience that wants to learn from the data • Show performance / operational activity; Exploratory
  • 31. GETTING STARTED Establishing intent By Andy Kirk Reading the data Feeling the data Explanatory goals: …analysis …finding patterns goals: …communication …presenting findings intended to: • Create an aesthetic that portrays a general 
 story or sense of pattern • Give a feel for the physicality of data • Immersive experience intended to: • Deliver fast, effective and precise portrayals of data; • Usually a captive audience that wants to learn from the data • Show performance / operational activity; Exploratory
  • 32. GETTING STARTED Establishing intent By Andy Kirk Reading the data Feeling the data Explanatory goals: …analysis …finding patterns goals: …communication …presenting findings intended to: • Create an aesthetic that portrays a general 
 story or sense of pattern • Give a feel for the physicality of data • Immersive experience intended to: • Deliver fast, effective and precise portrayals of data; • Usually a captive audience that wants to learn from the data • Show performance / operational activity; Exploratory
  • 33. GETTING STARTED Establishing intent By Andy Kirk Reading the data Feeling the data Explanatory goals: …analysis …finding patterns goals: …communication …presenting findings intended to: • Create an aesthetic that portrays a general 
 story or sense of pattern • Give a feel for the physicality of data • Immersive experience intended to: • Deliver fast, effective and precise portrayals of data; • Usually a captive audience that wants to learn from the data • Show performance / operational activity; Exploratory
  • 34. GETTING STARTED Establishing intent By Andy Kirk Reading the data Feeling the data Explanatory goals: …analysis …finding patterns goals: …communication …presenting findings intended to: • Create an aesthetic that portrays a general 
 story or sense of pattern • Give a feel for the physicality of data • Immersive experience intended to: • Deliver fast, effective and precise portrayals of data; • Usually a captive audience that wants to learn from the data • Show performance / operational activity; Exploratory
  • 35. GETTING STARTED Establishing intent By Andy Kirk Reading the data Feeling the data Explanatory goals: …analysis …finding patterns goals: …communication …presenting findings intended to: • Create an aesthetic that portrays a general 
 story or sense of pattern • Give a feel for the physicality of data • Immersive experience intended to: • Deliver fast, effective and precise portrayals of data; • Usually a captive audience that wants to learn from the data • Show performance / operational activity; Exploratory
  • 36. GETTING STARTED Establishing intent By Andy Kirk Reading the data Feeling the data Explanatory goals: …analysis …finding patterns goals: …communication …presenting findings intended to: • Create an aesthetic that portrays a general 
 story or sense of pattern • Give a feel for the physicality of data • Immersive experience intended to: • Deliver fast, effective and precise portrayals of data; • Usually a captive audience that wants to learn from the data • Show performance / operational activity; Exploratory
  • 37. GETTING STARTED Establishing intent By Andy Kirk Reading the data Feeling the data Explanatory goals: …analysis …finding patterns goals: …communication …presenting findings intended to: • Create an aesthetic that portrays a general 
 story or sense of pattern • Give a feel for the physicality of data • Immersive experience intended to: • Deliver fast, effective and precise portrayals of data; • Usually a captive audience that wants to learn from the data • Show performance / operational activity; Exploratory
  • 38. CREATING Different chart types for different uses Comparing quantitative & categorical values Charting hierarchical & part-to-whole relationships Mapping spatial data Graphing connections & multivariate relationshipsPlotting trends & changes over time
  • 39. 1. Who is your audience? ↓ 2. What is the intent? ↓ 3. Are you explaining or are they exploring? ↓ 4. Are they reading or feeling the data? 4 KEY QUESTIONS
  • 40. 1. Who is your audience? ↓ 2. What is the intent? ↓ 3. Are you explaining or are they exploring? ↓ 4. Are they reading or feeling the data? 4 KEY QUESTIONS
  • 41. 32