Leveraging change through digital capability - James Clay, Chris Roberts, Tim Linsey
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This document discusses leveraging change through digital capability at Kingston University London (KUL). It provides an overview of the Centre for Higher Education Research and Practice (CHERP), which advances pedagogy, professional practice and research in higher education. It outlines KUL's history with technology enhanced learning (TEL) and key drivers for change, including the new university education strategy and targets. The summary discusses KUL's new virtual learning environment (VLE) procurement and approach, which aligns with its educational strategy and curriculum design principles through a universal design for learning. The new approach also includes a strengthened TEL team, quality framework and governance.
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Leveraging change through digital capability - James Clay, Chris Roberts, Tim Linsey
- 2. Leveraging change through digital capability Connect more…
- 3. Building digital capability 29/06/2016 Leveraging change through digital capability Discovery tool Leadership development Digital capability framework Online offer
- 4. Digital capability: the six elements 29/06/2016 Leveraging change through digital capability ICT proficiency Information, data and media literacies Digital learning and self development Digital creation innovation and scholarship Communication, collaboration and participation Digital identity and wellbeing
- 5. 29/06/2016 Leveraging change through digital capability
- 6. Old Tools by arbyreed CC BY-NC-SA 2.0 https://flic.kr/p/hQQFyGOld 29/06/2016 Leveraging change through digital capability
- 7. Discovery tool » We have built a discovery tool to help staff discover their digital capability and provide them with feedback that will help them to build their capability and digital skills 29/06/2016 Leveraging change through digital capability
- 8. Discovery tool 29/06/2016 Leveraging change through digital capability
- 9. Discovery tool pilots » As well as large scale tests we have a number of institutions, FE, HE and skills who are undertaking small scale pilots with groups of staff » In addition we have provided the Digital capability user group of eighty plus institutions with a version of the tool for them to test with small groups » As a result we have had further user feedback that will inform development and functionality 29/06/2016 Leveraging change through digital capability
- 10. By Alan Chia (Lego Color Bricks) CC BY-SA 2.0 via Wikimedia Commons https://commons.wikimedia.org/wiki/File:Lego_Color_Bricks.jpg 29/06/2016 Leveraging change through digital capability
- 11. Digital leadership course » The Jisc Digital leaders programme has been designed specifically to equip current and aspiring leaders and managers with the tools and knowledge to inform their digital practice, enabling them to: › Become a more effective digital leader or manager through personal and professional development › Explore how their organisations can engage more effectively with the technology at their disposal – at both strategic and operational levels › Lead, manage and influence digitally-driven strategy across organisations, departments, services and teams 29/06/2016 Leveraging change through digital capability
- 12. Digital Leadership course » We continue to work with Jisc training on the roll-out of the Digital leaders course following the successful pilot » The course is next scheduled to run in October, and that run will be part of the transition from project output to Jisc’s service offer 29/06/2016 Leveraging change through digital capability
- 13. Image by James Clay CC BY-NC 2.0 29/06/2016 Leveraging change through digital capability
- 14. Digital capability online offer 29/06/2016 Leveraging change through digital capability » Personalised dynamic online offer » “Playlists” of activities, resources, content, guides » Creation of dynamic and static “playlists” » Bespoke institutional “playlists” » Professional framework lenses » Social sharing,Twitter, Facebook, LinkedIn
- 15. Online offer » We are basing the online offer on the upcoming Jisc app and content store » Development on the app and content store is now at the stage where we hope to be able to link to tagged ‘playlists’ of relevant content and resources from the discovery tool results page within the next couple of weeks 29/06/2016 Leveraging change through digital capability
- 16. The Shop of Books by Fergus Murrary CC BY-NC-SA 2.0 https://flic.kr/p/JmoaZ 29/06/2016 Leveraging change through digital capability
- 17. What do we understand by digital capability? 29/06/2016 Leveraging change through digital capability
- 18. 29/06/2016 Leveraging change through digital capability Twitter Bird by DryIcons with permission smashingmagazine.com/2008/09/practika-a-free-icon-set/
- 19. 29/06/2016 Leveraging change through digital capability
- 20. Image Copyright NERC 29/06/2016 Leveraging change through digital capability
- 21. Image: Lawrie Phipps 29/06/2016 Leveraging change through digital capability
- 22. Image by Randy von Liski https://flic.kr/p/8pxy4r CC BY-NC-ND 2.0 29/06/2016 Leveraging change through digital capability
- 23. Dashboard » Bringing together information and aggregation of data from usage of the discovery tool » We are currently designing the prototype institutional dashboard based on our emerging understanding of what the institutional leads want to know about their staff’s results in the discovery tool » Link in with resources and services currently in use and what is available 29/06/2016 Leveraging change through digital capability
- 24. Resources » Tools » Services » Advice and guidance 29/06/2016 Leveraging change through digital capability
- 25. Image Credit: Moyan Brenn https://flic.kr/p/e7M5Qx CC BY 2.0 29/06/2016 Leveraging change through digital capability
- 26. Building digital capability » This is about staff digital knowledge, skills and attitudes » Universities, colleges and skills want help in: › identifying the digital skills needed › identifying their skills gaps › planning, implementing and evaluating initiatives to improve skills » #digitalcapability 29/06/2016 Leveraging change through digital capability
- 27. Old Man's Desk by Daniel Hansson CC BY 2.0 https://flic.kr/p/2oeYqL 29/06/2016 Leveraging change through digital capability
- 28. Next step » We will be opening the public beta of the Digital capability service to all members in the Summer 2016 » The Digital leadership programme will be running in October 2016 29/06/2016 Leveraging change through digital capability
- 29. Image by James Clay CC BY-NC 2.0 29/06/2016 Leveraging change through digital capability
- 30. » There is the main site on the Jisc website » jisc.ac.uk/rd/projects/building- digital-capability Web site » Follow the project on the blog » http://digitalcapability.jiscinvolve.org/wp/ Project Blog 29/06/2016 Leveraging change through digital capability
- 31. » Follow the community using the hashtag #digitalcapability » https://twitter.com/hashtag/digit alcapability?vertical=default&src =hash Twitter 29/06/2016 Leveraging change through digital capability
- 32. jisc.ac.uk Building digital capability James Clay Project manager James.clay@jisc.ac.uk http://bit.ly/jiscdigcap 29/06/2016 Leveraging change through digital capability
- 33. Leveraging change through digital capability Dr.Tim Linsey, Director of CHERP Prof. Linda Price, Head ofTEL
- 34. Overview - Introduction to CHERP - TEL History & Context at KU - Key drivers and changes - The NewVLE and approaches 6/29/2016 Leveraging change through digital capability 35
- 35. Centre for Higher Education Research and Practice Centrally-based academic unit at Kingston University London (KUL) that was created to advance pedagogy, professional practice and scholarship in - and research into - higher education. »Established 2013 »Kingston Academic Practice Standards (UKPSF) »Technology Enhanced Learning »Postgraduate Programmes in Higher Education »Research in Higher Education 6/29/2016 Leveraging change through digital capability 36
- 36. Prior to CHERP »Only oneVLE Institutionally »All enrolments via the new institutional SIS »No central compulsion »University targets but devolved to Faculties »System reliability and stability »Seconded Faculty Champions »Minimum Requirements document TEL 1999 - 2013 6/29/2016 Leveraging change through digital capability 37
- 37. Prior to CHERP »Initial focus of staff development to overcoming tech barriers »Move to Integration, viewing online holistically, team / course focussed »Strengthening tools that support student contribution and collaboration »Flexible Learning Centres »HEA eLearning Benchmarking exercise »OERs / Digital Literacies »Classroom technologies 6/29/2016 Leveraging change through digital capability 38
- 38. Blackboard Qmark Perception Blog Wiki podcastRSS Social Media Bb Collaborate KU Learning Technologies Timeline 1999 Personal Technologies SMS Second Life KU Island & CISM Island Learning Objects Inc. ELGG One Community Blogs.kingston MediaWiki Wiki Turnitin Plagiarism Detection Streaming Media server Electronic Voting Systems Interactive Podiums Web 2.0 Mobile Bb Video IM BbHosted PeerMark GradeMark Mobile classroom Tech WebCTPilot 2015 Flexible Learning Centres eDevelopers InstitutionalL&TStrategy ETU RevisedAcademicFramework Faculty Champions HEA Benchmarking Exercise VLEProcurement University SIS
- 39. »Revised Academic Framework »CHERP & New University Education Strategy &Targets »IT Infrastructure & AV Renewal »Learning Spaces Advisory Group »TEL Review &VLE Procurement »Academic Promotion & Progression New Challenges & New Environments 6/29/2016 Leveraging change through digital capability 40
- 40. »OldVLE Switch off September 2017 »StrengthenedTEL team & building Faculty teams »No automated migration of content »Pedagogic Disruptor The NewVLE 6/29/2016 Leveraging change through digital capability 41
- 41. »Design philosophy that aligns with our Educational Strategy and our Curriculum Design Principles »Universal Design for Learning »From minimum guidelines to aTEL Quality Framework »NewTEL strategy »TEL Governance Our New Approach 6/29/2016 Leveraging change through digital capability 42
- 42. jisc.ac.uk DrTim Linsey Prof. Linda Price t.linsey@kingston.ac.uk l.price@kingston.ac.uk 6/29/2016 Leveraging change through digital capability 43
Editor's Notes
- Welcome to this presentation for Jisc on Building digital capability. Image Credit Women of Color in Tech by WOCinTech Chat CC BY 2.0 https://flic.kr/p/F81eTQ
- The Digital Capability service comprises four key components: • the Digital Capability Framework • Discovery Tool • Online Offer • Digital Leadership
- A digital capability framework which describes the skills needed by staff in a wide range of academic, administrative and professional roles to thrive in a digital environment. This provides a structure to help managers and individuals understand what is needed and supports the development of tools. The generic framework is complete and in use in the sector. The Jisc '7 elements of digital literacy' model is well used and recognised (93% recognition from survey April 2015). Most other frameworks and definitions can be fitted comfortably into one or more of the elements as originally defined. However, since it was first devised, two issues have emerged as critical in living, learning and working effectively with technology: data literacy in an age of proliferating personal data, big/deep data and data hacking, and various aspects of 'well-being' (health, safety, work-life balance, relationships, personal safety and privacy) in an increasingly hybridised (real/virtual) environment. Some of the original elements also look a bit dated as digital practice has moved on and as discourse about digital literacy has become more nuanced and widely shared. The most significant change is to combine 'information' with 'media' literacies, as feedback suggests that users have difficulty distinguishing between the two. This version has been adapted considerably from an earlier version in response to detailed feedback from 16 stakeholders (over 40 were consulted over the initial version) and broad brush feedback from consultation events, which are ongoing. There was consensus over the need for shared language and an appetite for a shared framework, but one that was mapped carefully to other frameworks such as the SCONUL 7 pillars, CILIP, ANCIL, UK PSF, Vitae digital lens etc showing how and where these representations add detail to the broader picture. The framework was seen as most useful to: • bridge staff and student digital capabilities (i.e. supporting discussion about and planning for both in departments and services) • plan for embedding digital capabilities into specific subject areas (for which the 7 elements are already well used) • map digital expertise across different staff
- Looking to create more profiles, encouraging organisations and sector bodies to create profiles. Building digital capability: Example teacher profile. http://repository.jisc.ac.uk/6240/1/Digital_capabilities_teacher_profile.pdf Building digital capability: Example researcher profile http://repository.jisc.ac.uk/6238/1/Digital_capabilities_researcher_profile.pdf Building digital capability: Example learner profile http://repository.jisc.ac.uk/6236/1/Digital_capabilities_learner_profile.pdf
- Image Credit Old Tools by arbyreed CC BY-NC-SA 2.0 https://flic.kr/p/hQQFyGOld
- An individual user will be provided with a link to help them understand their own and build their digital capability. This tool will help them discover their digital capabilities and assess what they can do to build your skills and experience across the six digital capabilities, broken down into twelve sub-elements. Having answered the questions in the tool the user is provided with a diagram which reflects their current level of digital capability, which they will be able to compare with others who are similar to them. They will be provided with a series of feedback statements across the twelve sub-elements of digital capability. The focus of the statements will be about helping them to help themselves to build their own digital capability.
- Image credit: By Alan Chia (Lego Color Bricks) CC BY-SA 2.0 via Wikimedia Commons https://commons.wikimedia.org/wiki/File:Lego_Color_Bricks.jpg
- The Jisc Digital Leaders programme has been designed specifically to equip current and aspiring leaders and managers with the tools and knowledge to inform their digital practice, enabling them to: Become a more effective digital leader or manager through personal and professional development Explore how their organisations can engage more effectively with the technology at their disposal – at both strategic and operational levels Lead, manage and influence digitally-driven strategy across organisations, departments, services and teams Strategic challenges across the higher and further education sectors, such as those posed by the FELTAG, Area Based Reviews, teaching excellence framework and open research agenda, need embedded, organisation-wide digital capability in order to successfully implement technology-driven responses. These responses might include, increased uptake of cloud and data-driven solutions, adoption of analytics for decision-making and learner-support or improving network and learning technology access for staff and students to enable blended learning to happen more effectively. Digitally-informed and empowered leaders not only embrace the innovation, collaboration and efficiency gains these bring to their organisation, but also create an environment where others can fully exploit and embed them in their practice.
- In a future iteration of this tool, they will also be provided with a list of resources and activities to undertaken to help them build their capability. These will be provided through dynamic personalised playlists of guides and resources from Jisc, professional bodies, universities and colleges. How can we ensure that the online offer has impact? http://digitalcapability.jiscinvolve.org/wp/2015/08/25/impact-impact-impact/
- Image Credit The Shop of Books by Fergus Murrary CC BY-NC-SA 2.0 https://flic.kr/p/JmoaZ
- Ask the question.
- We know that staff who use tools such as Twitter are more likely to be able to understand the nuance of a tool such as Yammer or Slack. Those who don’t will probably struggle. The solution is not go do Twitter, but to realise that when introducing new tools, if you have an understanding of the digital capabilities of your team or staff, you can ensure that any training materials or workshops address not just the technical aspects of any new tool, but also the nuance of why it is being introduced and the ways in which it can be used. See “Go do Twitter” https://digitalcapability.jiscinvolve.org/wp/2016/05/20/go-do-twitter/ Twiutter Bird by DryIcons with permission https://www.smashingmagazine.com/2008/09/practika-a-free-icon-set/
- A “mistake” resulted in the “leak” of 780 e-mail addresses of patients who attended an HIV clinic in London. The clinic blamed the breach on “human error”. There are some key digital capability lessons that come out from this incident. Why was “simple” e-mail been used to send out a newsletter, when there was a risk of a leak of sensitive data? The clinic were fined £180,000 Read more https://digitalcapability.jiscinvolve.org/wp/2015/09/03/focus-on-data-literacies-and-ict-proficiency-the-importance-of-digital-capabilities/
- NERC and BoatyMacBoatface Don’t ask the internet to name stuff, don’t expect them to take it seriously.
- Location independent working
- The aggregated anonymised data will be used to provide the nominated contact in a membership organisation with an institutional view of the digital capabilities of their staff with appropriate advice and guidance on how the institution can support and build capability from an institutional perspective.
- Image Credit: Moyan Brenn https://flic.kr/p/e7M5Qx CC BY 2.0
- If you’re wondering why staff, and where the students have gone – it’s largely still about student satisfaction and a high quality student experience at the end of the day
- Image Credit Old Man's Desk by Daniel Hansson CC BY 2.0 https://flic.kr/p/2oeYqL
- Image Credit https://flic.kr/p/b93YGx
- There is the main site on the Jisc website. https://www.jisc.ac.uk/rd/projects/building-digital-capability Follow the project on the blog. http://digitalcapability.jiscinvolve.org/wp/
- https://twitter.com/hashtag/digitalcapability?vertical=default&src=hash