Splunk can provide real-time insights from machine data to complement existing business intelligence technologies. It allows users to enrich machine data with structured data for business analytics use cases across various industries. Examples include gaining insights into customer experience, tracking health claims, auditing prices to prevent revenue loss, and improving processes.
Splunk Enterpise for Information Security Hands-OnSplunk
Splunk is the ultimate tool for the InfoSec hunter. In this unique session, we’ll dive straight into the Splunk search interface, and interact with wire data harvested from various interesting and hostile environments, as well as some web access logs. We’ll show how you can use Splunk Enterprise with a few free Splunk applications to hunt for attack patterns. We’ll also demonstrate some ways to add context to your data in order to reduce false positives and more quickly respond to information. Bring your laptop – you’ll need a web browser to access our demo systems!
Splunk conf2014 - Dashboard Fun - Creating an Interactive Transaction ProfilerSplunk
Using Simple XML and Splunk Enterprise, learn how to create easy interactive dashboards to explore data. This demo showcases great tools to put ion the hands of Splunk users, help desk users and IT Operations staff.
Attend to learn from our experts about ways to improve you IT Operational Intelligence by using Splunk for troubleshooting, monitoring and service-level visibility. In this hands-on session we will cover recommended approaches for end-to-end troubleshooting and monitoring across applications, OSes, and devices to resolve problems faster, reduce downtime and improve user satisfaction and customer retention. Topics will include: monitoring critical services, using commonly deployed apps and TAs to gather data for IT infrastructure uses, and using of pre-made dashboard panels to quickly build dashboards for monitoring your environment.
Attend to learn from our experts about ways to improve you IT Operational Intelligence by using Splunk for troubleshooting, monitoring and service-level visibility. In this hands-on session we will cover recommended approaches for end-to-end troubleshooting and monitoring across applications, OSes, and devices to resolve problems faster, reduce downtime and improve user satisfaction and customer retention. Topics will include: monitoring critical services, using commonly deployed apps and TAs to gather data for IT infrastructure uses, and using of pre-made dashboard panels to quickly build dashboards for monitoring your environment.
Splunk Enterpise for Information Security Hands-OnSplunk
Splunk is the ultimate tool for the InfoSec hunter. In this unique session, we’ll dive straight into the Splunk search interface, and interact with wire data harvested from various interesting and hostile environments, as well as some web access logs. We’ll show how you can use Splunk Enterprise with a few free Splunk applications to hunt for attack patterns. We’ll also demonstrate some ways to add context to your data in order to reduce false positives and more quickly respond to information. Bring your laptop – you’ll need a web browser to access our demo systems!
Splunk conf2014 - Dashboard Fun - Creating an Interactive Transaction ProfilerSplunk
Using Simple XML and Splunk Enterprise, learn how to create easy interactive dashboards to explore data. This demo showcases great tools to put ion the hands of Splunk users, help desk users and IT Operations staff.
Attend to learn from our experts about ways to improve you IT Operational Intelligence by using Splunk for troubleshooting, monitoring and service-level visibility. In this hands-on session we will cover recommended approaches for end-to-end troubleshooting and monitoring across applications, OSes, and devices to resolve problems faster, reduce downtime and improve user satisfaction and customer retention. Topics will include: monitoring critical services, using commonly deployed apps and TAs to gather data for IT infrastructure uses, and using of pre-made dashboard panels to quickly build dashboards for monitoring your environment.
Attend to learn from our experts about ways to improve you IT Operational Intelligence by using Splunk for troubleshooting, monitoring and service-level visibility. In this hands-on session we will cover recommended approaches for end-to-end troubleshooting and monitoring across applications, OSes, and devices to resolve problems faster, reduce downtime and improve user satisfaction and customer retention. Topics will include: monitoring critical services, using commonly deployed apps and TAs to gather data for IT infrastructure uses, and using of pre-made dashboard panels to quickly build dashboards for monitoring your environment.
Travis Perkins: Building a 'Lean SOC' over 'Legacy SOC'Splunk
Travis Perkins has a complex hybrid IT infrastructure and is in midst of migrating to the cloud. This session will outline the pitfalls from their initial infrastructure-heavy ‘legacy SOC’ approach with a legacy SIEM and the success they gained when they moved to a cloud-based, data-driven ‘lean SOC’.
In addition to seeing the latest features in Splunk Enterprise, learn some of the top commands that will solve most search and analytics needs. Ninja’s can use these blindfolded. New features will be demonstrated in the following areas: TCO and Performance Improvements, Platform Management and New Interactive Visualizations.
Building a Security Information and Event Management platform at Travis Per...Splunk
Faced with a complex, heterogeneous IT infrastructure and a ‘Cloud First’ instruction from the board, Nick Bleech, Head of Information Security at building supplies giant Travis Perkins, used Splunk Enterprise Security running on Splunk Cloud to deliver enhanced security for 27,000 employees.
Splunk allowed Travis Perkins to provide real-time security monitoring, faster incident resolution and improved data governance while delivering demonstrable business value to the board.
In this webinar, Nick Bleech discusses:
● The business and security drivers of deploying a cloud-based security incident and event management solution
● The overall benefits of the Splunk solution
● The project’s critical success factors
● How stakeholders and the overall project were managed
● The positive impact on the deployment on the IT operations and IT security teams
● The next steps in the development of a lightweight security operations centre
How to Design, Build and Map IT and Business Services in SplunkSplunk
Your IT department supports critical business functions, processes and products. You're most effective when your technology initiatives are closely aligned and measured with specific business objectives. This session covers best practices and techniques for designing and building an effective service model, using the domain knowledge of your experts and capturing and reporting on key metrics that everyone can understand. We will design a sample service model and map them to performance indicators to track operational and business objectives. We will also show you how to make Splunk service-ware with Splunk IT Service Intelligence (ITSI).
Splunk IT Service Intelligence for NationwideSplunk
Splunk IT Service Intelligence is a next-generation monitoring and analytics solution that provides new levels of visibility into the health and key performance indicators of IT services.
Besides seeing the newest features in Splunk Enterprise and learning the best practices for data models and pivot, we will show you how to use a handful of search commands that will solve most search needs. Learn these well and become a ninja.
How to Design, Build and Map IT and Business Services in SplunkSplunk
Your IT department supports critical business functions, processes and products. You're most effective when your technology initiatives are closely aligned and measured with specific business objectives. This session covers best practices and techniques for designing and building an effective service model, using the domain knowledge of your experts and capturing and reporting on key metrics that everyone can understand. We will design a sample service model and map them to performance indicators to track operational and business objectives. We will also show you how to make Splunk service-ware with Splunk IT Service Intelligence (ITSI).
SplunkLive! Tampa: Splunk for Security - Hands-On SessionSplunk
Join our Security Expert and learn how to use the Splunk App for Enterprise Security (ES) in a live, hands-on session. We'll take a tour through Splunk's award-winning security offering to understand some of the unique capabilities in the product. Then, we'll use ES to work an incident and disrupt an adversary's Kill Chain by finding the Actions on Intent, Exploitation Methods, and Reconnaissance Tactics used against a simulated organization. Data investigated will include threat list intelligence feeds, endpoint activity logs, e-mail logs, and web access logs. This session is a must for all security experts!
Splunk Tutorial for Beginners - What is Splunk | EdurekaEdureka!
This Splunk tutorial will help you understand what is Splunk, benefits of using Splunk, Splunk vs ELK vs Sumo Logic, Splunk architecture - Splunk Forwarder, Indexer and Search Head with the help of Dominos use-case, Splunk careers & jobs. Check the Splunk tutorial video here: https://www.youtube.com/watch?v=Ekai8Ln11Iw. You can also read the tutorial blog here: https://goo.gl/eoZFWV.
The slides consist of following topics:
Need for Data Management & Analytics
What is Splunk and Why Splunk?
Splunk vs ELK vs Sumo Logic
Splunk Use Case: Domino's
How Splunk Works? Splunk Architecture
Heavy Forwarders
Splunk Architecture Diagram
Splunk Jobs & Careers
Here’s your chance to get hands-on with Splunk for the first time! Bring your modern Mac, Windows, or Linux laptop and we’ll go through a simple install of Splunk. Then, we’ll load some sample data, and see Splunk in action – we’ll cover searching, pivot, reporting, alerting, and dashboard creation. At the end of this session you’ll have a hands-on understanding of the pieces that make up the Splunk Platform, how it works, and how it fits in the landscape of Big Data. You’ll experience practical examples that differentiate Splunk while demonstrating how to gain quick time to value.
Splunk - Verwandeln Sie Datensilos in Operational IntelligenceSplunk
Splunk Software ermöglicht den Interessierten unter uns, das anzusehen, was andere ignorieren - Maschinendaten - und das zu finden, was andere niemals sehen - wertvolle Einblicke, durch die Ihr Team und Unternehmen produktiver, profitabler, wettbewerbsfähiger und sicherer wird.
Sind Sie schon neugierig, welche Informationen in Ihren Maschinendaten stecken?
In diesem Webinar zeigen wir Ihnen, warum über 11 000 Unternehmen, Splunk Software für folgendes nutzen:
- Beseitigung von Applikationsproblemen und Investigation von Security-Vorfällen in Minutenschnelle
- Vermeidung von Service-Problemen oder Ausfällen
- Einhaltung von Compliance Vorschriften zu niedrigeren Kosten
- Neue Einblicke in die Geschäftstätigkeit
Nehmen Sie teil an dieser Operational Intelligence Demo-Session und erfahren Sie mehr darüber, wie Sie und Ihr Team effizienter und produktiver arbeiten können.
The Big Data phenomenon is being driven by the growth of machine data. Critical insights found in machine data enable IT and Security teams to ensure uptime, detect fraud and identify threats. Today, forward-thinking organizations are discovering its value to better understand their customers, improve products, optimize marketing and improve business processes. Learn how Splunk and your machine data can deliver real-time insights from this new class of data and complement your existing BI investments.
Travis Perkins: Building a 'Lean SOC' over 'Legacy SOC'Splunk
Travis Perkins has a complex hybrid IT infrastructure and is in midst of migrating to the cloud. This session will outline the pitfalls from their initial infrastructure-heavy ‘legacy SOC’ approach with a legacy SIEM and the success they gained when they moved to a cloud-based, data-driven ‘lean SOC’.
In addition to seeing the latest features in Splunk Enterprise, learn some of the top commands that will solve most search and analytics needs. Ninja’s can use these blindfolded. New features will be demonstrated in the following areas: TCO and Performance Improvements, Platform Management and New Interactive Visualizations.
Building a Security Information and Event Management platform at Travis Per...Splunk
Faced with a complex, heterogeneous IT infrastructure and a ‘Cloud First’ instruction from the board, Nick Bleech, Head of Information Security at building supplies giant Travis Perkins, used Splunk Enterprise Security running on Splunk Cloud to deliver enhanced security for 27,000 employees.
Splunk allowed Travis Perkins to provide real-time security monitoring, faster incident resolution and improved data governance while delivering demonstrable business value to the board.
In this webinar, Nick Bleech discusses:
● The business and security drivers of deploying a cloud-based security incident and event management solution
● The overall benefits of the Splunk solution
● The project’s critical success factors
● How stakeholders and the overall project were managed
● The positive impact on the deployment on the IT operations and IT security teams
● The next steps in the development of a lightweight security operations centre
How to Design, Build and Map IT and Business Services in SplunkSplunk
Your IT department supports critical business functions, processes and products. You're most effective when your technology initiatives are closely aligned and measured with specific business objectives. This session covers best practices and techniques for designing and building an effective service model, using the domain knowledge of your experts and capturing and reporting on key metrics that everyone can understand. We will design a sample service model and map them to performance indicators to track operational and business objectives. We will also show you how to make Splunk service-ware with Splunk IT Service Intelligence (ITSI).
Splunk IT Service Intelligence for NationwideSplunk
Splunk IT Service Intelligence is a next-generation monitoring and analytics solution that provides new levels of visibility into the health and key performance indicators of IT services.
Besides seeing the newest features in Splunk Enterprise and learning the best practices for data models and pivot, we will show you how to use a handful of search commands that will solve most search needs. Learn these well and become a ninja.
How to Design, Build and Map IT and Business Services in SplunkSplunk
Your IT department supports critical business functions, processes and products. You're most effective when your technology initiatives are closely aligned and measured with specific business objectives. This session covers best practices and techniques for designing and building an effective service model, using the domain knowledge of your experts and capturing and reporting on key metrics that everyone can understand. We will design a sample service model and map them to performance indicators to track operational and business objectives. We will also show you how to make Splunk service-ware with Splunk IT Service Intelligence (ITSI).
SplunkLive! Tampa: Splunk for Security - Hands-On SessionSplunk
Join our Security Expert and learn how to use the Splunk App for Enterprise Security (ES) in a live, hands-on session. We'll take a tour through Splunk's award-winning security offering to understand some of the unique capabilities in the product. Then, we'll use ES to work an incident and disrupt an adversary's Kill Chain by finding the Actions on Intent, Exploitation Methods, and Reconnaissance Tactics used against a simulated organization. Data investigated will include threat list intelligence feeds, endpoint activity logs, e-mail logs, and web access logs. This session is a must for all security experts!
Splunk Tutorial for Beginners - What is Splunk | EdurekaEdureka!
This Splunk tutorial will help you understand what is Splunk, benefits of using Splunk, Splunk vs ELK vs Sumo Logic, Splunk architecture - Splunk Forwarder, Indexer and Search Head with the help of Dominos use-case, Splunk careers & jobs. Check the Splunk tutorial video here: https://www.youtube.com/watch?v=Ekai8Ln11Iw. You can also read the tutorial blog here: https://goo.gl/eoZFWV.
The slides consist of following topics:
Need for Data Management & Analytics
What is Splunk and Why Splunk?
Splunk vs ELK vs Sumo Logic
Splunk Use Case: Domino's
How Splunk Works? Splunk Architecture
Heavy Forwarders
Splunk Architecture Diagram
Splunk Jobs & Careers
Here’s your chance to get hands-on with Splunk for the first time! Bring your modern Mac, Windows, or Linux laptop and we’ll go through a simple install of Splunk. Then, we’ll load some sample data, and see Splunk in action – we’ll cover searching, pivot, reporting, alerting, and dashboard creation. At the end of this session you’ll have a hands-on understanding of the pieces that make up the Splunk Platform, how it works, and how it fits in the landscape of Big Data. You’ll experience practical examples that differentiate Splunk while demonstrating how to gain quick time to value.
Splunk - Verwandeln Sie Datensilos in Operational IntelligenceSplunk
Splunk Software ermöglicht den Interessierten unter uns, das anzusehen, was andere ignorieren - Maschinendaten - und das zu finden, was andere niemals sehen - wertvolle Einblicke, durch die Ihr Team und Unternehmen produktiver, profitabler, wettbewerbsfähiger und sicherer wird.
Sind Sie schon neugierig, welche Informationen in Ihren Maschinendaten stecken?
In diesem Webinar zeigen wir Ihnen, warum über 11 000 Unternehmen, Splunk Software für folgendes nutzen:
- Beseitigung von Applikationsproblemen und Investigation von Security-Vorfällen in Minutenschnelle
- Vermeidung von Service-Problemen oder Ausfällen
- Einhaltung von Compliance Vorschriften zu niedrigeren Kosten
- Neue Einblicke in die Geschäftstätigkeit
Nehmen Sie teil an dieser Operational Intelligence Demo-Session und erfahren Sie mehr darüber, wie Sie und Ihr Team effizienter und produktiver arbeiten können.
The Big Data phenomenon is being driven by the growth of machine data. Critical insights found in machine data enable IT and Security teams to ensure uptime, detect fraud and identify threats. Today, forward-thinking organizations are discovering its value to better understand their customers, improve products, optimize marketing and improve business processes. Learn how Splunk and your machine data can deliver real-time insights from this new class of data and complement your existing BI investments.
ADV Slides: Data Curation for Artificial Intelligence StrategiesDATAVERSITY
This webinar will focus on the promise AI holds for organizations in every industry and every size, and how to overcome some of the challenge today of how to prepare for AI in the organization and how to plan AI applications.
The foundation for AI is data. You must have enough data to analyze and build models. Your data determines the depth of AI you can achieve — for example, statistical modeling, machine learning, or deep learning — and its accuracy. The increased availability of data is the single biggest contributor to the uptake in AI where it is thriving. Indeed, data’s highest use in the organization soon will be training algorithms. AI is providing a powerful foundation for impending competitive advantage and business disruption.
The Big Picture: Real-time Data is Defining Intelligent OffersCloudera, Inc.
New research shows that 57% of the buying cycle is completed before a prospect even speaks to a company. Marketers already know this, Ninety-six percent (96%) of organizations believe that email personalization can improve email marketing performance. But where do we get this increasingly personal direction? The answer is likely in your customer data. In order to understand your customer needs contextualized in the moment they feel the need to act you will require a platform that can leverage real-time data. Apache Kudu is a Cloudera component that makes dealing with quickly changing data fast and easy. Companies are leveraging next generation data stores like Kudu to build data applications that deliver smart promotions, real-time offers, and personalized marketing. Join us as we discuss modern approaches to real-time application development and highlight key Cloudera use cases being powered by Cloudera’s operational database.
Entry Points – How to Get Rolling with Big Data AnalyticsInside Analysis
The Briefing Room with Robin Bloor and IBM
Live Webcast Sept. 24, 2013
Watch the archive: https://bloorgroup.webex.com/bloorgroup/lsr.php?AT=pb&SP=EC&rID=7501927&rKey=664935ceb7de1aec
Where to begin? That question remains prominent for many organizations who are trying to leverage the value of big data analytics. Most sources of big data are quite different than traditional enterprise data systems. This requires new skill sets, both for the granular integration work, as well as the strategic business perspective required to design useful solutions.
Register for this episode of The Briefing Room to hear veteran Analyst Dr. Robin Bloor as he explains the pain points associated with modern data volumes and types. He will be briefed by Rick Clements of IBM, who will tout IBM's big data platform, specifically InfoSphere BigInsights, InfoSphere Streams and InfoSphere Data Explorer. He will also present specific use cases that demonstrate how IT and the line of business can springboard over existing challenges, gain insight and improve operational performance.
Visit InsideAnalysis.com for more information
Capitaliser sur la valeur de l’IoT : comment démarrer sa transformation numér...Greg Eva
Intitulé “Capitaliser sur la valeur de l’IoT : comment démarrer sa transformation numérique”, le webinaire conduit le 28 novembre 2019 par Greg Eva, Technical Business Development Manager chez PTC, a fourni de nombreuses recommandations pragmatiques sur la façon de bien démarrer avec l’IoT et l’analyse des données.
Discover how to boost your reporting and navigate Sage 300 faster and easier in this presentation. You can watch the full recording here: http://bit.ly/2qf1awF
Gain New Insights by Analyzing Machine Logs using Machine Data Analytics and BigInsights.
Half of Fortune 500 companies experience more than 80 hours of system down time annually. Spread evenly over a year, that amounts to approximately 13 minutes every day. As a consumer, the thought of online bank operations being inaccessible so frequently is disturbing. As a business owner, when systems go down, all processes come to a stop. Work in progress is destroyed and failure to meet SLA’s and contractual obligations can result in expensive fees, adverse publicity, and loss of current and potential future customers. Ultimately the inability to provide a reliable and stable system results in loss of $$$’s. While the failure of these systems is inevitable, the ability to timely predict failures and intercept them before they occur is now a requirement.
A possible solution to the problem can be found is in the huge volumes of diagnostic big data generated at hardware, firmware, middleware, application, storage and management layers indicating failures or errors. Machine analysis and understanding of this data is becoming an important part of debugging, performance analysis, root cause analysis and business analysis. In addition to preventing outages, machine data analysis can also provide insights for fraud detection, customer retention and other important use cases.
Businesses always face changing conditions. Any manufacturer who seeks to enable dynamic operations needs to ensure their technology platform is connected and rich with functionality, is flexible enough to meet changing business needs and covers the entire spectrum of operations. Manufacturers across India are implementing and making the most of enterprise solutions for ERP, CRM, mobile apps and IoT, collaboration platforms and analytical tools. Not only do these focus on the external needs of the marketplace and the existing customer-base, but they also drive innovation and productivity internally within businesses.
how i managed to Develop a Analytics story for services about 4 years back. Contains
Maturity Model, Business Potential, Services Structures Areas that analytics can be applied to
20150108 create time stamp
Government, telecommunications, healthcare, energy and utilities, finance, insurance and automotive all have different challenges and requirements. However, all industries are facing unlimited potential to harvest all data, all the time. Stream Computing analyzes data in motion for immediate and accurate decision making
.conf Go 2023 - Das passende Rezept für die digitale (Security) Revolution zu...Splunk
.conf Go 2023 presentation:
"Das passende Rezept für die digitale (Security) Revolution zur Telematik Infrastruktur 2.0 im Gesundheitswesen?"
Speaker: Stefan Stein -
Teamleiter CERT | gematik GmbH M.Eng. IT-Sicherheit & Forensik,
doctorate student at TH Brandenburg & Universität Dresden
.conf Go 2023 presentation:
De NOC a CSIRT
Speakers:
Daniel Reina - Country Head of Security Cellnex (España) & Global SOC Manager Cellnex
Samuel Noval - Global CSIRT Team Leader, Cellnex
Splunk - BMW connects business and IT with data driven operations SRE and O11ySplunk
BMW is defining the next level of mobility - digital interactions and technology are the backbone to continued success with its customers. Discover how an IT team is tackling the journey of business transformation at scale whilst maintaining (and showing the importance of) business and IT service availability. Learn how BMW introduced frameworks to connect business and IT, using real-time data to mitigate customer impact, as Michael and Mark share their experience in building operations for a resilient future.
Data foundations building success, at city scale – Imperial College LondonSplunk
Universities have more in common with modern cities than traditional places of learning. This mini city needs to empower its citizens to thrive and achieve their ambitions. Operationalising data is key to building critical services; from understanding complex IT estates for smarter decision-making to robust security and a more reliable, resilient student experience. Juan will share his experience in building data foundations for a resilient future whilst enabling digital transformation at Imperial College London.
Splunk: How Vodafone established Operational Analytics in a Hybrid Environmen...Splunk
Learn how Vodafone has provided end-to-end visibility across services by building an Operational Analytics Platform. In this session, you will hear how Stefan and his team manage legacy, on premise, hybrid and public cloud services, and how they are providing a platform for complex triage and debugging to tackle use cases across Vodafone’s extensive ecosystem.
.italo operates an Essential Service by connecting more than 100 million people annually across Italy with its super fast and secure railway. And CISO Enrico Maresca has been on a whirlwind journey of his own.
Formerly a Cyber Security Engineer, Enrico started at .italo as an IT Security Manager. One year later, he was promoted to CISO and tasked with building out – and significantly increasing the maturity level – of the SOC. The result was a huge step forward for .italo.
So how did he successfully achieve this ambitious ask? Join Enrico as he reveals the key insights and lessons learned in his SOC journey, including:
Top challenges faced in improving security posture
Key KPIs implemented in order to measure success
Strategies and approaches applied in the SOC
How MITRE ATT&CK and Splunk Enterprise Security were utilised
Next steps in their maturity journey ahead
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
2. What Do These Brands Have in Common?
2
Machine data
New source of critical business insights
Real-time insights
Real-time visibility into their business operations
Analytics agility
Collect, correlate, explore, analyze data from
heterogeneous systems
Business context
Combine, correlate and enrich machine data with
structured data
3. Machine Data – Critical Source of Insights
“By 2017, over 50% of analytics implementations will
make use of event data streams generated from
instrumented machines, applications and/or individuals.”
3
4. Run the Business in Real-time
Data From the Past Real-time Data Statistical Forecast
T – a few days T + a few days
Security Operations Center
IT Operations Center
Business Operations Center
Predictive
(Models)
Descriptive
(BI Tools, Data Lakes) Grey space
6. Splunk Company Overview
6
Company
• Global HQs:
San Francisco
London
Hong Kong
• 1,800+ employees
globally
• Annual Revenue:
$450.9M (YoY +49%)
• NASDAQ: SPLK
Products
• Free trial to massive scale
• Splunk products:
Splunk Enterprise
Splunk Cloud
Hunk
Splunk Light
Splunk MINT
Premium Solutions
Customers
• 10,000+ customers
• Across 100 countries
• Small to large
organizations
• More than 80 of the
Fortune 100
• Largest license:
400+ Terabytes/day
8. IT
Operations
Application
Delivery
Developer Platform (REST API, SDKs)
Business
Analytics
Industrial Data
and Internet of
Things
Delivers Value Across IT and the Business
Business
Analytics
Industrial Data
and Internet of
Things
Security,
Compliance,
and Fraud
9. A Fully Integrated Enterprise Platform
HA/DR Admin Data Security Apps SDKs/APIScale
Collect
Data
Index
Data
Enrich
Data
Search &
Explore
Analyze &
Predict
Report &
Visualize
Alert &
Action
9
10. Customer Use Cases for Business Analytics
?
YOUR
USE CASE
CUSTOMER
EXPERIENC
E
DIGITAL
MARKETING
PRODUCT
ANALYTICS
BUSINESS
PROCESS
ANALYTICS
12. Data sources: call center logs, middleware logs,
transaction logs
Business Analytics Use Case
• Gain visibility into pre-order sales process across different selling points
• Get real-time sales insight by store and customer type
• Analyze transaction volumes across different sales channels
• Perform pre-order customer segmentation analysis
12
Monitor Sales Process for Improved Customer Service
13. Insight Into Activation& ProvisioningProcess
Data sources: CDN logs, content usage logs, mobile/set
top box/web logs, network perf logs
Expansion to Business InsightsInitial IT Ops Use Case
• Identify, reduce and resolve application
incidents quickly
• Avoid financial impact from fewer
application outages
• Optimize server capacity
• Gain end-to-end visibility into order
tracking and device activation
• Improve customer experience with
faster activation failure investigation
• Prevent revenue loss by mitigating
activation failures
13
14. Solving the Disappearing Test Problem
Data sources: custom applications, application server
logs, transaction logs, database logs
Expansion to Business AnalyticsInitial IT Ops Use Case
• Automate manual diagnoses and
searches for lost tests
• Reduce MTTR
• Correlate and search data across
different silos
• Gain visibility into business process
across complex multi-tiered systems
• Optimize various stages in the process
workflow by identifying bottlenecks
• Comply with labor regulations
15. Business Analytics – Examples
Customer ExperienceBusiness
Process Analytics
Product Analytics Digital Marketing
19. REAL-TIME
BUSINESS
INSIGHTS
NEW CLASS OF
DATA FOR BUSINESS
ANALYTICS
ENRICH MACHINE
DATA WITH
STRUCTURED DATA
FASTER INSIGHTS
FROM
HADOOP AND
NOSQL
Why Splunk for Business Analytics
Splunk Complements Existing Business Intelligence Technologies
20. Managing Airfield Performance
Data sources: passenger validation systems, enterprise
service bus, airport operational database, baggage
reconciliation systems, radar, people-counting systems
Expansion to Business AnalyticsInitial IT Ops Use Case
• Monitor overall system health—
performance, reliability and stability
• Get at-a-glance root-cause analysis
• Reduce incidents and minimize
downtime
• Gain insights into security compliance
• Real-time monitoring of aircraft
turnaround process
• Tracking real-time metrics to manage
airfield performance
• Increased on-time efficiency and
aircraft predictability
20
21. Tracking Health Claims Status
Data sources: Text files (X12 files), application logs,
third-party claims systems
Business Analytics Use Case
• Gain real-time visibility into claims adjudication process via key process metrics
• Improve claim processing efficiency with operational insight
• Avoid fines associated with delayed processing of claims
• Leverage claims process data for additional use cases (security, fraud & abuse)
21
22. Tracking Financial Transactions
Data sources: middleware logs, custom
application logs, web logs
• Gain real-time, end-to-end view of financial transactions process flow
• Reduce settlement risk through faster transaction processing
• Improve customer experience with quicker issue identification and repair
• Support regulatory requirements
22
Business Analytics Use Case
23. Price Auditing to Prevent Revenue Loss
Initial IT Use Case Expansion to Business Analytics
• Application monitoring, management,
troubleshooting
• Troubleshoot application integration
issues
• Prevent revenue loss through consistent
pricing data across POS systems
• Minimize store disruption via accurate
pricing information
• Deliver consistent customer experience
• Improved process for price validation and
correction
23
Data sources: emails, databases, windows logs, Linux
logs, POS data, middleware logs, firewall logs
24. Delivering a Great Mobile Pay Experience
Data sources: emails, databases, mobile data, APIs, POS data,
middleware logs, transaction data, CRM data, firewall logs24
Initial IT Use Case Expansion to Business Analytics
• Application monitoring, management,
troubleshooting
• Troubleshoot application integration
issues
• Benchmark payment experience across
stores to optimize/simplify process
• Gain insights into customer engagement
to drive marketing strategies & product
development
• Detect and prevent gift card fraud
25. Improving Passenger Experience
Data sources: passenger validation systems, enterprise
service bus, airport operational database, baggage
reconciliation systems, radar, people-counting systems
Expansion to Business AnalyticsInitial IT Ops Use Case
• Monitor overall system health—
performance, reliability and stability
• Get at-a-glance root-cause analysis
• Reduce incidents and minimize
downtime
• Gain insights into security compliance
• Gain visibility into passenger flow (gate to curb)
• Reduce congestion with improved ticket scan
validation
• Monitor travel disruption to understand impact
on operations
• Optimize staffing to improve passenger
experience
25
26. Improving Customer Experience and Satisfaction
Data sources: web logs, application logs, custom
application logs, WebSphere logs, message broker logs,
real-time user monitoring, Webtrends analytics26
Initial IT Use Case Expansion to Business Analytics
• Application availability, management,
troubleshooting
• MTTR reduction
• Analyze customer journeys for
marketing, sales and servicing platforms
• Understand application usage patterns to
optimize product development
• Improved performance of key business
transactions by 50%
Editor's Notes
This event is about Data so let us start with some BIG number
Gartner Predicts that by 2017 – over 50% of analytics implementation will make use of event data generated from Instrumented machine, applications of individuals – 50% That is a BIG number. If you are going to participating in your companies analytics implementations – you need to be prepared for this transformation.
At Splunk we call this data Machine Data
At Splunk, our mission is to make machine data accessible, usable and valuable to everyone. And this overarching mission is what drives our company and product priorities.
Splunk has more than 1,800 employees worldwide, with our global headquarters in San Francisco. Our 10,000+ customers in 100 countries are using Splunk software and cloud services to improve service levels, reduce operations costs, mitigate security risks, enable compliance, enhance DevOps collaboration and create new product and service offerings.
Our products are designed to fit your needs and are built to be as frictionless to deploy as possible. Simple download Splunk software, or sign up for the online sandbox, point it at your data, and you’ll up and running in minutes.
Please always refer to latest company data found here: http://www.splunk.com/company.
The rise of big data has forced IT organizations to transition from a focus on structured, relational data, to accommodate unstructured data, driven by the volume, velocity and variety of today’s applications and systems. As the data has changed from structured data to unstructured data, the technology approach needs to change as well.
When you don’t know what data types you’ll need to analyze tomorrow or what questions you need to ask in a week, flexibility becomes a key component of your technology decisions. The ability to index any data type, search across silos and avoid being locked into a rigid schema opens a new world of analytics and business insights to your organization.
Schema at Read – Enables you ask any question of the deal
Search – Enables rapid, iterative exploration of the data along with advanced analytics
Universal Indexing – Enables you to ingest any type of machine data
Horizontal scaling over commodity hardware enables big data analytics
Another cool thing about Splunk is that both IT and business professionals can analyze machine data to get real-time visibility and operational intelligence.
With our platform for machine data, organizations can improve their performance in a wide range of areas.
Note to Shawn: Shawn to write a note about what is Splunk?
Splunk provides an open, extemsible fully integrated platform.
That means you can collect, index, analyze, report and predict on machine-generated data ALL from a single product. It supports all aspects of the analytics pipeline
It’s enterprise-ready highly scalable platform with high availability and disaster recovery features, role-based access control and scales to index hundreds of terabytes per day.
It’s an open and extensible platform with over 500 Splunk Apps available and allows for custom development.
Note to Shawn: Making a point to say that these boxes are typically occupied by different technologies by different vendors that are glued together – whereas Splunk is end-to-end
There are 4 key areas where Splunk helps accelerate business analytics:
Digital Marketing – Real-time insights into marketing campaigns, user engagement and shopping cart conversion across multiple channels. Digital marketers, web/digital analyst looking to complement free tools and moving beyond single source of data (clickstream) benefit from using Splunk.
Customer Experience Analytics – Measurement and analysis of customer behavior and identifying opportunities to increase customer engagement, conversion. Web/Digital Analyst or WebOps teams responsible for providing a better user experience on the site require going deeper into the data and combining/correlating data across various sources.
Product Analytics – Analysis of product feature adoption, usage and effectiveness resulting in better conversion or user engagement. Product managers/Product Analyst that monitor and optimize the website or mobile app benefit from Splunk as they get usage/adoption of the features in real-time and can pinpoint areas of opportunities for improvement.
Business Process Analytics - Business process analytics provides end-to-end real-time insights across the complete business process. Taking data from middleware and from various applications or touchpoints within websites or services help business owners, customer service organizations, business analyst monitor and optimize business processes.
Company background:
Far EasTone Telecommunications (FET) is a leading company in Taiwan, which provides telecommunications and digital application services.
Business Use Case:
To enable them to have a successful iPhone 5 launch in Taiwan, FarEasTone turned to Splunk to monitor their iPhone 5 pre-order sales processes across different customer selling points - online, in store and via the call center. This enabled them to do better capacity planning. They were also able to segment their customers and deliver a superior in store and online customer experience based on insights they gained about their customers.
FarEasTone is also leveraging Splunk to gain visibility into customer touch points across different call center and perform call center analysis. The are measuring metrics like, call distribution by calling area, call analysis by customer/product/service and understand the reason for customer calls. IVR analysis enables them to gain visibility into customer transactions across PBX, IVR, CRM/CTI systems
Data sources used:
Weblogs, clickstream logs, transaction logs, call center logs
Key Metrics
volume distribution by calling area
call analysis by product/customer/service
call reason analysis
IVR service rate
Case Study/ Video Link
https://splunk.box.com/s/5fgy2k5l601aqk2fc6iy
Company background:
Telstra is Australia's largest telecommunications and media company, which builds and operates telecommunications networks and markets voice, mobile, Internet access, pay television and other entertainment products and services. It was founded in 1975 and has over 31,000 employees with revenues of AUD 26.3 Billion (2014)
Initial use case:
Telstra started their use of Splunk to reduce the time it took to identify and resolve issue.
Business Expansion use case:
Telstra expanded their use of Splunk to gain end-to-end visibility into customer order process and device activations. Their ability to quickly identify activation failures, leads to proactive and better customer experience. Insights gained from the process also enables them to mitigate activation failure.
Data sources used:
CDN logs, content usage logs, mobile / set-top box/web logs, network perf logs
Key Metrics
Real time order volume analysis by
Product
Segment
Type
Phone model
Phone activation time from order capture to provisioning
Order errors analysis
Top agent analysis
Case Study/ Video Link
https://splunk.box.com/s/3d0992jd2yqwbnietq60
Company background:
Pearson is an education publishing and assessment service to schools and corporations, as well as directly to students. Pearson owns educational media brands including Addison–Wesley, BBC Active, Bug Club, eCollege, Fronter, Longman, MyEnglishLab, Penguin Readers, Prentice Hall, Poptropica and Financial Times Press. They operate in more than 70 countries.
Initial use case:
Pearson initial use of Splunk was to automate manual diagnoses of issues to reduce the time it took to identify and resolve them.
Business Expansion Use Case:
Pearson expanded their use of Splunk to gain visibility into their complex test grading system. Pearson had developed a custom test grading system which spanned multiple systems and performed over 25 separate functions, including matching exams with other registration information, comparing exams to answer keys and even processing results from human-graded portions of exams. With Splunk they were able to correlate data across multiple siloes and gain visibility into the complex grading process. This enabled them to be proactive and improve customer experience and reduce costly escalations. They are also using Splunk to ensure human graders are complying with labor regulations.
Data sources used:
Custom applications, application server logs, transaction logs, database logs
Key Metrics
Out compliance grader analysis
Average time to process each test
Testing process workflow analysis – “stuck tests”, time taken to complete each process step
Case Study/ Video Link:
http://www.splunk.com/web_assets/pdfs/secure/CS_Solving_the_Disappearing_Test_Problem.pdf
AMEX NY city, (Mica/Erik R), sendGrid
BI systems cannot process Machine data, Splunk strength
Real-time insights from this new class of data provides critical insights in a timely fashion. Splunk can provide access to machine data and also enrich machine data with structured data from relational databases. For data at rest, Hunk provides an easy way to access the data without the need of specialized skills and MapReduce code
Company background:
.
Initial use case:
Business Expansion Use Case:
Data sources used:
Key Metrics
Company background:
Business use case:
Data sources used:
Key Metrics
# claims by sender code
# claims by receiver code
# claims by plan ID
# claims by patient
# claims
Accepted Vs. rejected claims over time
SLA infractions
Failed transactions
Company background:
Business Analytics Use Case:
Data sources used:
Case Study/ Video Link
Company overview: LFG is #235 of Forbes 2013 Fortune 500 list. LFG is a Financial Services company offering a diverse range of financial services and solutions. With a strong focus on four core business areas — life insurance, annuities, retirement plan services, and group protection — our business is built around supporting, preserving, and enhancing our customer's lifestyles and providing better retirement outcomes.
Initial Use Case: LFG’s initial classic IT ops and app mgmt use case - syslog analysis, troubleshooting.
Expansion: Marketing team at LFG does not have access to customer data, however the team still needs to have a view of the data for improving customer experience. LFG brings the client side clickstream data from Tealium into Splunk along with server event logs to look for performance and customer issues. LFG discovered performance issue and released patch that improved performance by 50%. Research into web client performance lead to optimization of Javascript, CSS, and the delivery of these files. LFG also uses Splunk to benchmark user engagement between new releases and previous production version.
Data sources used: weblogs, clickstream logs, network performance logs
Key metrics:
Visits
Avg time spent on site
Avg time spent/session by browser
Visits/session
Browser use %
Negative customer feedback by browser
Case Study/Video link:
SplunkLive presentation: https://splunk.box.com/s/cfwum5m1ldd5yo21v04e
Company overview: LFG is #235 of Forbes 2013 Fortune 500 list. LFG is a Financial Services company offering a diverse range of financial services and solutions. With a strong focus on four core business areas — life insurance, annuities, retirement plan services, and group protection — our business is built around supporting, preserving, and enhancing our customer's lifestyles and providing better retirement outcomes.
Initial Use Case: LFG’s initial classic IT ops and app mgmt use case - syslog analysis, troubleshooting.
Expansion: Marketing team at LFG does not have access to customer data, however the team still needs to have a view of the data for improving customer experience. LFG brings the client side clickstream data from Tealium into Splunk along with server event logs to look for performance and customer issues. LFG discovered performance issue and released patch that improved performance by 50%. Research into web client performance lead to optimization of Javascript, CSS, and the delivery of these files. LFG also uses Splunk to benchmark user engagement between new releases and previous production version.
Data sources used: weblogs, clickstream logs, network performance logs
Key metrics:
Visits
Avg time spent on site
Avg time spent/session by browser
Visits/session
Browser use %
Negative customer feedback by browser
Case Study/Video link:
SplunkLive presentation: https://splunk.box.com/s/cfwum5m1ldd5yo21v04e
Company background:
.
Initial use case:
Business Expansion Use Case:
Data sources used:
Key Metrics
Company overview: LFG is #235 of Forbes 2013 Fortune 500 list. LFG is a Financial Services company offering a diverse range of financial services and solutions. With a strong focus on four core business areas — life insurance, annuities, retirement plan services, and group protection — our business is built around supporting, preserving, and enhancing our customer's lifestyles and providing better retirement outcomes.
Initial Use Case: LFG’s initial classic IT ops and app mgmt use case - syslog analysis, troubleshooting.
Expansion: Marketing team at LFG does not have access to customer data, however the team still needs to have a view of the data for improving customer experience. LFG brings the client side clickstream data from Tealium into Splunk along with server event logs to look for performance and customer issues. LFG discovered performance issue and released patch that improved performance by 50%. Research into web client performance lead to optimization of Javascript, CSS, and the delivery of these files. LFG also uses Splunk to benchmark user engagement between new releases and previous production version.
Data sources used: weblogs, clickstream logs, network performance logs
Key metrics:
Visits
Avg time spent on site
Avg time spent/session by browser
Visits/session
Browser use %
Negative customer feedback by browser
Case Study/Video link:
SplunkLive presentation: https://splunk.box.com/s/cfwum5m1ldd5yo21v04e