This course syllabus outlines a class to teach expressions for greeting customers in English. The class will cover making good first impressions, formal and informal greetings, introductions, and farewells. Students will learn through background sharing, listening to examples, filling in conversations, and practicing dialogues. The goal is for students to be able to greet and welcome customers in English. The syllabus lists 4 activities including modeling conversations, joint role plays, and independent demonstrations of the new expressions.