1. Lee E. Bond,PMP, ACP, ITIL
12598 Bent Bay Trail | Jacksonville, FL 32224 | 904.891.6488
leebond.pmp@gmail.com | www.linkedin.com/in/leebond
Senior IT Project Manager
SOFTWARE/APPLICATION DEVELOPMENT | ENTERPRISE IMPLEMENTATIONS | OPERATIONS MANAGEMENT
 Experienced project manager offering 12 years of success leading all phases of diverse technology
projects; PMP, ACP and ITIL credentials;degrees in Project Management and Digital Media;and twenty
years of operations management and strategic process implementation experience.
 Business strategist; plan and manage multimillion-dollarprojects aligningbusinessgoalswith technology
solutions to driveprocess improvements, competitive advantageand bottom-line gains.
 Excellent communicator; leverage technical,businessand financial acumen to communicate effectively
with clientexecutives and their respective teams.
 Expert in agile and waterfall project management methodologies. Able to manage largeproject teams
and known for high-quality deliverables thatmeet or exceed timelineand budgetary targets.
Skills Summary
Project Management:
Custom Software Development
DatabaseDesign (RDBMS)
Content Management Systems
System Migrations/Integrations
Enterprise-wide Implementations
IT Project Lifecycle:
Requirements Analysis
ROI Analysis
Costing& Budgeting
Project Scheduling
Testing/QA/Rollout/Support
Value-Added Leadership:
Cross-Functional Supervision
Team Building& Mentoring
ClientRelations & Presentations
Business & IT Planning
Vendor Management
Career Progression
WellAware Holdings (San Antonio, TX), Sr. Technical Project Manager 2014 to 2015
Hired to provide projectmanagement and process oversight for the development of multipleconcurrent,
interdependent, JAVA-based projects intended to provide a full stack production monitoringplatformdesigned to
help oil and gas exploration and production companies captureand analyzetheir data to achieve peak operating
efficiency.
 Lead portfolio of concurrent Agile projects to success as ProjectManager/Scrum
Master/Kanban coach
 Worked with CTO, Director of ProjectManagement and development team to move from a
scrum-based methodology to a Kanban methodology in order to facilitatea constantrelease
environment designed to minimizecycletime
 Worked closely with Product Owners and Executives to help define product objectives and
functionality across Web,Android and IOS platforms
 Used Jira to track projects from backlogto releaseand Confluence to document
administrativetasks related to team management and reporting
 Led daily Scrum standups and Kanban boardwalks with the entire team and Product

2. Lee E. Bond, PMP, ACP, ITIL (continued)
12598 Bent Bay Trail | Jacksonville, FL 32224 | 904.891.6488 | leebond.pmp@gmail.com
Owners to allow for total transparency and facilitate consistent communication
 Led cross platform team of developers, IOS, Android, Web and backend developers
Citizens (Jacksonville,FL), Senior Technical Project Manager 2013 to 2014
Hired to provide projectmanagement for the development of multipleconcurrent, interdependent, JAVA-based
projects designed to integrate into high-volume property/casualty claims and credentialingapplication.
 Contract: Citizens Property and Casualty Insurance(Budget: $10M)
 Lead mixture of concurrent Agile and Waterfall projects to success as ProjectManager /
Scrum Master
 V2 – V3 project: Oversaw design and migration efforts of custom built credentialing
software.
 Worked closely with Business Partner to perform gap analysis ensuring the
new version both maintained current functionality while including the newly
defined functionality
 Worked with the Business Partner, client EA team, BSA and developers to
identify document migration needs in order to determine level of effort
needed to structure new data tables into existing database
 Designed and monitored sprints so that QA testing and UAT testing could be
performed in iterations while development of subsequent sprints were in
progress
 General Assignments Module (GAM) project: Oversaw design and integration planning
of newly defined module for inspection entity assignment,coordination and oversight
 Oversaw the development of GAM in separate code streams concurrently in
order to allow for testing in both V2 and V3 versions
 Defined and oversaw aggressive timelines in order to deliver functionality
necessary for the V3 release
 Designed and monitored sprints so that QA testing and UAT testing could be
performed in iterations while development of subsequent sprints were in
progress
 Scheduled and oversaw maintenance releases in order to keep resources fully
engaged ensuring the highest level of productivity for the client
 Led Daily Scrums with the entire team and Business Partner to allow for total
transparency and consistent communications
 Led team of five JAVA developers, one BSA, three QA testers and one Production
Support Specialist across multiple concurrent projects
 Mitigated risk factors through careful analysis of financial and statistical data.Anticipated
and managed change effectively in rapidly evolvingbusinessenvironment.
 Defined processes and tools best suited to each project. Moved between agileand
waterfall approaches dependingon project specificsand clientgoals,creatingdetailed
project road maps,plans,schedules and work breakdown structures.
CSX (Jacksonville,FL), Technical Project Manager (Contractor) 2012 to 2013
Contracted to provideboth project management oversightfor vendor developed software projects designed to
integrate PTC initiatives into theDispatch production environment without disruption.
 Projects:ASTS/Dispatch PTC (Budget: $22M); WBI (Budget: $700K);Dispatch Workstation and
Monitor Refresh ($1.2M)
 As acting Scrum Master, managed daily stand-ups,communicated project goals,defined
sprints and reported progress to executive management.

3. Lee E. Bond, PMP, ACP, ITIL (continued)
12598 Bent Bay Trail | Jacksonville, FL 32224 | 904.891.6488 | leebond.pmp@gmail.com
 Ensured that risks were identified and managed proactively;developed and implemented
risk mitigation plans.
 Reported on Dispatch department status atweekly CAB meetings, Scheduled and facilitated
meetings between vendors, test team, BSAs and executive management in order to ensure
all stakeholders werecontinually informed and deliverables stayed on schedule.
 Oversawongoing budget reconciliation and billingof both vendor efforts and internal
business partners.
 Assisted in yearly capital budgetforecasting,maintained budget accuracy in both Clarity and
Oraclein order to keep PMO continually apprised of project statuses and reported weekly
and monthly status to executive management.
 Maintained changelogs and facilitated executive-level approvals to ensure vendor work
stream continuity.
GRADE A COMMUNICATIONS (Carlsbad,CA) Technical Project Manager (Contractor) 2009 to 2012
Contracted to provideproject management for development of multipleconcurrent .NET web-based initiatives
driven by custom content management systems.
 Projects:General Mills- “Pays theBills”;“Box Tops for Education”; “College Calculator”
 As actingScrum Master; lead daily stand-ups,defined goals,estimated levels of effort
required and defined and monitored sprints and deliverables.
 Lead a mixture of Agile and traditional projects of medium size concurrently
 Worked directly with General Mills marketingexecutives to define and control project scope
and effectively manage all changeinitiatives pertainingto deliverables and timelines.
 Oversawdesign and development of User Interface and custom builtSQL driven content
management system.
 Defined and maintained communication protocols and frequency in order to keep all
stakeholders informed.
 Sat on executive steering committee helpingto define future trends and constructstrategies
for effective web-based marketing campaigns.
LIFEWARE TEK (St. Augustine, FL), Technical Project Manager (Contractor) 2007 to 2009
Contracted to provideproject management for development multipleconcurrent web-based initiatives for major
national food servicecompanies.
 Projects:Tyson Foods- “Brand Library”;US Foodservice- National CMS website rollout
 Oversaw design and development of one corporate and sixty-five satellite sites driven by a
specialized content management system built on .NET platform in conjunction with SQL
database.
 Implemented and hosted technical training and usage webinars for all satellite location
managers using MS Visio, PowerPoint and GoTo Meeting technology.
 Oversaw and coordinated efforts for all content management system contents and
maintenance.
 Tracked project billing through the use of MS Groove.
Florida State College (Jacksonville,FL), Media Content Consultant (Contractor) 2007 to 2007
Contracted to streamlinemarketing campaigns through implementation of a centralized media content
management system.
 Project: Media Management System
 Worked directly with nine satellitecampuses to assess marketing needs and acquire
media for population of content management system.
 Defined media content management system structure and permissions for

4. Lee E. Bond, PMP, ACP, ITIL (continued)
12598 Bent Bay Trail | Jacksonville, FL 32224 | 904.891.6488 | leebond.pmp@gmail.com
data/media mining.
Client Focused Media (Jacksonville,FL), Project Manager (Contractor) 2005 to 2006
Contracted to develop new self-sustainingrevenue stream.
 Projects:The JacksonvilleBUZZ
 Worked directly with national and local advertisers to create media platformproducingover
$150,000 in advertising revenue in first year.
 Oversaw all production aspects of monthly nightlife publication.
 Coordinated efforts of artists, advertisers, salespeople, and distributors.
 Led brand promotion initiatives.
Precision Response Corporation (Jacksonville,FL), Project Manager 1999 to 2003
 Projects:British Airways;Met Life Demutualization
 Oversaw daily operations for team of 30
 Managed team call volumes and maintained quality control standards.
 Coached team on new initiatives and efficiency.
Achievement Highlights:
 Effectively helped to plan and migrate from a Scrum Project Management methodology to a Kanban
methodology with minimal disruption
 Instituted and oversaw communication,schedulingand participation of charitableserviceopportunities
between WellAware and local organizationsto help grow corporateawareness
 Drove the high-quality completion of systems engineering, software/databasedevelopment and
enterprise-wide implementation projects for F500 clients including: PepsiCo,Tyson Foods,US
Foodservice,General Mills,CSX and Citizens Property and Casualty Insurance.
 To date, have perfect record of completing projects on or below budget and on or ahead of schedule.
 Whileoverseeing British Airways project,increased team production from $650,000 in monthly sales to
over $1.2M consistently whilemaintainingmonthly customer satisfaction rating of 97% or higher.
 Builtfinancial model for new business unitcreatingthe largestrevenue stream for Client Focused Media
to date.
Education & Credentials
BAS (GPA: 3.7), Florida StateCollege (Jacksonville,FL), 2012
AS in Digital Media (GPA: 3.6), Florida StateCollege (Jacksonville,FL), 2005
PMI-Project Management Professional (PMP), Current through 2018
PMI-Agile Certified Practitioner (ACP), Current through 2018
ITIL- (foundations)