LeanTeam_brochure

LEAN
TEAM
Performance
Improvement
Programmes
www.dennisassociates.co.uk
Tel: 07837964616
Email: info@dennisassociates.co.uk
“The mind, like a parachute, functions best when open."
Albert Einstein

LEAN TEAM
Our Approach
What makes Dennis Associates different in the world of Business
Consultants is our approach:
• Our focus is always on people in all our Programmes – people are your
greatest asset
• We get to know your business & culture so we can use relevant examples
& tailor our Programmes to your specific needs
• Our Programmes combine theory & experiential learning & are linked back
to your organisation
Benefits To You
Our LEAN TEAM Programmes deliver:
• Coaching & support for your Organisation
• Fun learning for you & your team in a friendly, relaxed environment
• Motivated & empowered teams
• An embedded improvement culture
• Simple to use tools designed to immediately improve your organisation
• Training that fits with your organisations needs
• Improvement in & growth of your operation
All our programmes are delivered by qualified consultants with a track
record of delivery in a wide range of fields
Tel: 07837964616
Email : nfo@dennisassociates.co.uk
Think Lean Sigma is just for manufacturing? Think again! We have a track
record of delivering improvement across all sectors.

LEAN TEAM
LEAN TEAM Programmes
Foundations:
1. Lean Team For Beginners
2. Lean Sigma Foundation
3. Lean Sigma Yellow / Green Belt
Basics:
1. Leader Standard Work
2. 5S & the Visual Workplace
3. Process Mapping
4. Root Cause Problem Solving
5. Risk Assessing
6. Visual Statistics for the Non-Technical
Advanced:
1. Sustaining An Improvement Culture
2. How To Run A Kaizen Blitz
Leadership:
1. Managing Sustainable Change
2. Coaching For Change
3. Facilitating Change
4. Motivating Teams
5. High Performing Teams
Tel: 07837964616

LEAN TEAM
LEAN TEAM for Beginners
Designed for
Managers & Leaders who:-
• Have little or no knowledge of the principles of Lean
Manufacture or 6 Sigma
• Are leading or implementing change / improvement
projects
• Want to drive an improvement culture into their
organisation
• Want to use a different approach in their day to day
work to drive performance improvements
Benefits to you & your organisation
• Simple tools & techniques guaranteed to immediately improve your
business performance
• Techniques for motivating & empowering teams
• Frameworks for creating a continuous improvement culture where change
is the ‘norm’
• Tools & insights to improve your leadership style
Tel: 07837964616
Programme content
This 3-day practical programme will deliver:
• An overview of Lean Sigma methodology
• Paradigms & how they limit your thinking
• Effective team working; creating High Performing Teams
• Using 5S as the foundation to organisational improvement
• Basic Lean Sigma problem solving tools
• Simple visual statistics & performance management systems
• Sustaining improvements – Effective leadership behaviours

LEAN TEAM
Lean Sigma Foundation
Designed for
• Seek to create the right cultural & technical
foundations on which to launch an improvement regime
• Seek to drive a culture of “Tiered accountability”
• Want to lead by example
• Clear understanding of technical & behavioural standards
• Personal accountability & motivated employees
• Improved business performance & productivity increases
• Orderly & safe workplace
• Faster resolution of issues & deviations from the norm
• Solid foundation for building Lean Sigma or other improvement regimes
Tel: 07837964616
Programme content
This 1-day interactive programme will deliver:
• The principles of 5S
• The principles of scripted days
• How to run a Gemba Culture
• How to monitor key outputs & escalate deviations from standard, using
Tiered Accountability
• Data & visual control
• Operator & leader Standard Work
• Basic Lean Sigma tool kit
• Performance management

LEAN TEAM
Lean Sigma Yellow / Green Belt
Designed for
Key staff, Managers & Leaders who:-
• Require a structured approach to problem solving
• Are striving to drive inefficiency out of the organisation
• Are striving to drive waste & variation out of the
organisation
•Drive a culture change in their organisation
• Staff equipped with the skills to effectively transform the organisation &
improve business performance
• Financial savings through elimination of waste & variation
• Immediate payback through “Just Do It” projects
• Systems & processes in place to drive & sustain improvements
Tel: 07837964616
Programme content
These 3-day (YB) or 10-day (GB) highly practical & interactive programmes
will deliver:
• An array of Lean Sigma tools & techniques
• Frameworks to link tools into a powerful problem solving system
• Understanding of the principles of change
• A clear understanding of Lean Sigma Foundations
• Using data to improve performance
• Understanding of Process Capability & Statistical Process Control
• Big picture process / supply chain mapping
• Lean Manufacturing principles

LEAN TEAM
Leader Standard Work
Designed for
• Seek to use Lean Sigma Foundations as the basis for
business improvement
• Want to create the right technical & behavioural
standards in their organisation
• Want to have their “finger on the pulse”
• Standardised ways of working amongst your management teams
• Standardised systems
• Accountability at each layer of the Organisation
• Improved Quality / Health & Safety performance
• Elimination of waste & variation in key aspects of your value adding
activities
Tel: 07837964616
Programme content
This 1-day programme will deliver:
• An introduction to the benefits & discipline of a “scripted day”
• Leader standard versus standard work concept
• Links to 5S ways of working (S4 = Standardise)
• Model for attaining stability through standards & then incremental
improvement
• Tiered accountability and performance management process

LEAN TEAM
5S & the Visual Workplace
Designed for
Staff, Managers & Leaders who:-
• Wish to create the basic foundation for Lean Sigma
• Want to create a safe, orderly & pleasant working
environment
• Want a standard approach to ways of working
• Want staff who own the approach
• Wish to drive a Gemba culture with a focus on
achievement of organisational standards.
• Immaculately clean & safe working environment
• Culture shift to one of pride in the workplace
• Improvements in productivity
• Gemba culture leading to faster identification & resolution of issues or
deviations from the norm
• Improvement in Quality and Audit readiness
Tel: 07837964616
Programme content
• Overview & benefits of 5S principles
• De-cluttering using “Red Tag” method.
• Ownership & involvement
• Standards & standard work
• Implementing & measuring 5S
• Sustaining & improving a 5S culture using Gemba
This programme can be run in-house performing a 5S audit in the clients
workplace

LEAN TEAM
Process Mapping
Designed for
• Want to rationalise & improve existing processes / ways
of working
• Need to understand process interconnectivity &
synchronisation of key activities
• Need standardised ways of working
• Want to understand scope for elimination of waste &
variation
• Want to rationalise process roles & transactional
activity
• Standardised processes mapped out & business critical elements identified
• Streamlined & efficient processes
• Cost savings through elimination of waste & identification of improvement
projects
• Robust & improved ways of working / processes
Tel: 07837964616
Programme content
• Understanding of the different types of process map
• Using process mapping to understand your critical business processes /
ways of working
• Identification of “bottlenecks” & undesirable effects
• Elimination of duplication & waste
• Standard work application & scope
• Application in process re-engineering / organisational development

LEAN TEAM
Root Cause Problem Solving
Designed for
• Have to routinely solve problems & issues
• Seek a systematic & effective approach to problem
solving tools
• Want a simple process that can be used by all staff
• Need a methodology that will give sustainable
solutions.
• Simple suite of tools to drive immediate reduction of waste & variation
• Drives a data culture
• Simple & effective process for problem solving
• Easy to use tools & techniques that quickly become a natural way of
working for all staff
• Rapid resolution of issues & problems
• Recurring problems & issues dealt with “once & for all”
Tel: 07837964616
Programme content
• A structured approach to problem solving using basic Lean tools &
techniques
• Clarification of problems using Problem Statements
• Appreciation of Human Error
• Using data & Gemba methodology to identify potential solutions
• Risk analysis of solutions
• Review & knowledge management

LEAN TEAM
Risk Assessing
Designed for
• Seek to deploy a methodical system for analysing &
addressing risk in existing processes, new projects & new
product introduction
• Want a risk analysis system that integrates with Lean
Sigma & drives ongoing compliance & business
improvement
• Confidence to implement change / improvements with minimal impact to
your business
• A risk assessment process which is recognised by regulatory authorities &
auditors
• Removal or reduction of high & medium risks to your business
• A simple day to day methodology for understanding & addressing all
business risk
• An excellent documented quality & safety compliance system
Tel: 07837964616
Programme content
• The Failure Mode Effect Analysis (FMEA) assessment process
• Quality based risk assessment
• Analytical process for systematic identification of risks & issues
• Action planning
• Worked examples

LEAN TEAM
Visual Statistics for the
Non-Technical
Designed for
• Need a more rigorous data capture & process
monitoring system to track business performance
• Need to truly understand the waste & variation in their
processes
• Want to utilise data to improve business performance
• Creation of a real time data culture providing up-to-date process
information
• Early warning of quality / variation issues allowing immediate & timely
intervention
• Business improvements supported by statistical data
• Setting of appropriate quality standards based on true process capability
Tel: 07837964616
Programme content
• Basic understanding of Process Statistics.
• Real time data monitoring
• Visual metrics & simple statistical tools
• Creating a Gemba culture to drive performance
• Statistical Process Control
• Process Capability & Capability Potential

LEAN TEAM
Sustaining an Improvement Culture
Designed for
• Are looking to create a Continuous Improvement
culture
• Want to successfully embed change
• Want empowered & motivated teams
• An overview of how simple Lean Sigma methodology can immediately
improve your organisations performance
• Techniques for galvanising your people into action
• Accelerated Change Management methodology to ensure your changes
are embedded & sustained
Tel: 07837964616
Programme content
• An overview of Lean Sigma methodology
• Successfully implementing & sustaining change
• Creating High Performing Teams
• Empowering & motivating teams
• Effective leadership behaviours
• Creating a Continuous Improvement culture
• Managing performance through Gemba & coaching

LEAN TEAM
How to run a Kaizen Blitz
Designed for
• Take a systematic approach to running projects or
solving long standing issues.
• Need to tackle a specific issue & achieve an outcome in
a “one-off” hit.
•Want to implement change quickly.
• A methodology which can be expected to form an ongoing problem solving
/implementation system
• Empowered & motivated teams who are bought in to changes
• Effective, fast track problem solving / issue resolution
• Fast track project implementation
Tel: 07837964616
Programme content
This 1-day highly practical programme will deliver:
• An overview of the Kaizen process
• Structure & content of a Kaizen
• Roles & responsibilities including sponsorship
• The Kaizen Roadmap & timetable
• Basic Lean tools for running effective Kaizen’s
• Strategies for dealing with resistance to change
• Communication strategies
This programme can be run in-house working on a clients specific problem /
challenge over a 3 day period.

LEAN TEAM
Managing Sustainable Change
Designed for
• Are leading or implementing change projects
• Want to create an environment receptive to change
• Want to change the culture of their organisation
• Need to ensure change is sustained & further improved
• Blueprint for successful change implementation
• Effective leadership skills for implementing & sustaining change
• Motivated staff who are proactive & supportive of change
• A continuous improvement culture with a “can do” attitude
• A culture of learning from experience & knowledge sharing
•Improved business performance
Tel: 07837964616
Programme content
• An overview of change methodology
• Key aspects for successful change implementation
• Impact of change on people / Supporting people through change
• Implementing successful change initiatives
• Key insights into how change is sustained

LEAN TEAM
Coaching for Change
Designed for
• Wish to create an environment receptive to change
• Need to develop & support staff
• Wish to use a Gemba based management approach in
support of Lean Sigma or other improvement regimes
• Managers equipped with skills to effectively coach staff
• Managers able to prepare the environment for change initiatives & ensure
people are “on board”
• Tools & techniques to create an open & trusting culture where feedback is
willingly offered & accepted
• Clearly articulated standards
• Foundations in place to build Lean Sigma or other improvement regimes
Tel: 07837964616
Programme content
This 1-day highly practical Programme will deliver:
• An overview of change & the impact on individuals
• Skills required to be an effective coach
• Simple frameworks for coaching staff through change
• A number of easy to use effective coaching tools
• Opportunities to practice the techniques & obtain feedback

LEAN TEAM
Facilitating Change
Designed for
• Lead change or improvement projects
• Seek to improve the quality & structure of meetings
• Want to reduce the time taken & improve the quality &
structure of investigations
• Seek everyone’s input to complex solutions
• Seek to drive & coach these principles into everyday
culture
• Managers skilled in the art of facilitation
• Problems solved in a structured, Lean Sigma focused, way
• Simple process for facilitating change & empowering staff
• Impartial facilitation frees up key technical resource to make better
contribution
Tel: 07837964616
Programme content
This 1-day highly practical programme will deliver:
• The facilitation process
• Effective facilitation skills, tools & techniques
• Problem solving techniques
• Group dynamics
• Practical facilitation sessions
• Links to the basic suite of Lean 6 Sigma toolkit

LEAN TEAM
Motivating Teams
Designed for
• Are new to managing teams
• Want to drive improved performance by team
• Need to inspire & empower their team
• Want to create self motivated teams
• Want to minimise conflict within teams & hence
maximise process focus
• Motivated & empowered teams
• Leaders equipped with skills to maximise the potential of their teams
• Effective communication strategies
• Techniques for minimising conflict within teams
• Improved morale and effective team working
Tel: 07837964616
Programme content
• Effective leadership behaviours
• Creating High Performing Teams
• Motivation factors
• Team dynamics & understanding differences
• Team roles
• Effective team communication

LEAN TEAM
High Performing Teams
Designed for
Managers, Leaders & staff who:-
• Wish to encourage “self directed teams”
• Wish to improve communication into & within teams
• Want to proactively drive a teams performance
• Want to use the individual strengths within their teams
• Motivated, happy & productive teams
• Team charter & effective ways of working
• Improved team & business performance
• Reduced interpersonal conflict
• Clearer roles, responsibilities & terms of reference
• Solid foundation for building Lean Sigma or other improvement regimes
Tel: 07837964616
Programme content
These ½ day or 1-day highly practical programmes will deliver:
• An overview of team dynamics
• Behaviours of High Performing Teams
• Barriers to effective team working
• Roles people adopt within teams
• Simple frameworks for teams to effectively achieve tasks
• Practical exercises to cement learning

LEAN TEAM
If you wish to book one of our LEAN TEAM programmes or would
like to discuss your specific requirements then please contact us at:
info@dennisassociates.co.uk
Or call us on
07837964616 or 07907906289
Prices start at £950 per day for up to 12 delegates.
Our programmes can be run as stand-alone workshops or be done
in-house using clients real examples, issues & challenges as part of
the learning transfer.
For more information on what we offer visit
You can also follow us on :-
Twitter – Dennisassociate
LinkedIn – Dennisassociates
Blogger – Lean Team
Tel: 07837964616

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