Leadership_brochure

LEADING THE WAY
Personal
Performance
Improvement
Programmes
www.dennisassociates.co.uk
Tel: 07837964616
Email: info@dennisassociates.co.uk
“If your actions inspire others to dream more, learn
more, do more and become more, you are a leader”
John Quincy Adams, 6th president

Leading the Way
Our Approach
What makes Dennis Associates different in the world of Business
Consultants is our approach:
•Our focus is always on people in all our Programmes – people are your
greatest asset
• We get to know your business & culture so we can use relevant
examples & tailor our Programmes to your specific needs
• Our Programmes combine theory & experiential learning & are linked
back to your organisation
Your Benefits
Our Leading the Way development programmes deliver:
• Fun learning for you & your team in a friendly, relaxed environment
• Effective managers who are leaders of people
• Motivated & empowered teams
• Simple to use tools designed to immediately improve your
organisation
• Training that fits with your organisations needs
• Improvement in & growth of your operation
All our programmes are delivered by qualified consultants with a track
record of delivery in a wide range of fields
Tel: 07837964616 Email:
info@dennisassociates.co.uk
“The only safe ship in a storm is leadership”
Faye Wattleton, nurse, administrator, author

Leading the Way
Leading the Way Programmes
Personal Effectiveness:
1. Time To Manage
2. Presenting With Pizzazz
3. Communicating Effectively
4. Win:Win Through Effective Influencing
Leadership Development:
1. Coaching For Performance
2. Simple Change Management
3. Leading The Way
4. Implementing A Business Improvement Culture
5. Leading & Facilitating Groups
6. Meetings Fit For Purpose
7. Creating Your Culture
8. Objectives – In Place & In Use
Team Development:
1. Resilient People / Teams
2. Motivating Teams
3. High Performing Teams
“I am more afraid of an army of 100 sheep led by a
lion than an army of 100 lions led by a sheep”
Talleyrand, French diplomat
Tel: 07837964616 Email:

Leading the Way
Time To Manage
Designed for
Managers & staff who:-
• feel overwhelmed by emails, meetings & their
workload
• feel out of control & are looking for a more efficient
way to work
• want to be better organised & work more efficiently
Benefits to you & your organisation
• A feeling of being in control
• More effective use of your time
• Ability to identify & focus on the important tasks
• A personal action plan to manage distractions & improve effectiveness
• Greater level of productive output
Tel: 07837964616 Email:
Aims & Objectives
This 1 day programme will deliver:-
• Understanding why we become busy but not productive
• Resetting your brain & work patterns
• Taking control of things that distract you from the important tasks
• Prioritising
• Saying “No”
•Dealing with Time Bandits

Leading the Way
Presenting With Pizzazz
Designed for
• Routinely present and wish to create an impact
• Need to influence others using presentations
• Want to overcome nerves & increase their confidence
when presenting
• Don’t normally present & want to develop their skills
• Engaged audiences
• Effective presentations
• Able to get your message across better
• Increased confidence
• Targeted impact in meetings & formal presentations
• Greater chance of successful outcomes
Tel: 07837964616 Email:
Aims & Objectives
This 1 day highly practical programme will deliver:-
• The power of stories and metaphors
• Attention grabbers
• Starting with a ‘bang’
• Leaving your audience asking for more
• Opportunities to practice & receive feedback
• Personal coaching on individual style & technique
• A brief overview of the use of Microsoft PowerPoint
• Structuring a Presentation

Leading the Way
Communicating Effectively
Designed for
Anyone who:-
• Needs to improve their interaction & communication
• Wants to operate more effectively within their team
• Has problems getting their point across
• Ends up in conflict when dealing with colleagues
• Greater Self awareness & confidence
• Improved Communication / Influencing skills
• Ability to manage conflict more effectively
• Ability to ‘flex’ your communication style to achieve outstanding results
• Better listeners
• Improved understanding of others viewpoints
Tel: 07837964616 Email:
Aims & Objectives
This 1 day interactive programme will deliver:-
• Overview of the communication process
• Benefits of effective communication
• Barriers to effective communication & impact on relationships
• Identify your own personal communication style (using the SDI profiling
tool)
• Appreciation of the other different styles & how to interact effectively to
generate a positive outcome for all

Leading the Way
Win:Win Through Effective
Influencing
Designed for
• Want to effectively make their point
• Are looking to generate win-win outcomes
• Need to get people on board quickly
• Want to influence their managers, peers or colleagues
• Effective managers
• Greater understanding of peoples behaviours
• Able to manage resistance
• Strategies for generating win-win outcomes
• Ability to manage “upwards” as well as down
Tel: 07837964616 Email:
Aims & Objectives
• What makes effective influencing
• Barriers & Issues to influencing
• Tools & techniques for creating win-win situations
• Use of the SDI profiling tool to help understand individuals frame of
reference & appreciate differences between people
• Effective use of data

Leading the Way
Coaching For Performance
Designed for
Managers who:-
• Seek to improve staff performance
• Need tools & techniques for handling difficult
conversations
• Want an effective approach for managing & developing
staff
• Want to enhance their leadership style
• Simple, effective Coaching tools that can be used by anyone at any time
• Improved staff performance
• Open & trusting culture
Tel: 07837964616 Email:
Aims & Objectives
This 1 day highly practical programme will deliver:-
• Benefits of coaching
• Skills & traits of effective coaches
• A simple framework for coaching
• Dealing with performance issues
• Holding coaching conversations
• Integrating coaching into your culture
• Benefits of Coaching
• Creating a Coaching culture

Leading the Way
Simple Change Management
Designed for
Managers who:-
• Routinely lead change projects
• Want to successfully embed change & ensure the
changes are sustained
• Have to lead teams through significant change
• Successful Change project implementations
• People on board with change
• Faster & more effective implementations
• Better chance of sustaining the changes
• Creation of a change culture within the business
Tel: 07837964616 Email:
Aims & Objectives
This practical 2 day programme will deliver:-
• An overview of the Change Management process
• Identifying the key elements of successful change
• Sponsorship & stakeholder management
• Communication strategies
• The human aspects of change – impact on people
• Creating a change Culture
• Overcoming resistance to change

Leading the Way
Leading The Way
Designed for
Managers who:-
• Are new to a leadership role
• Want their staff to behave differently
• Wish to change the culture within their team /
organisation
• Wish to gain respect from their teams
• Have little or no Leadership skills
• Managers are more effective Leaders
• Culture change to reflect your core values
• Individual action plans
• Teams follow their Leaders
Tel: 07837964616 Email:
Aims & Objectives
This 1 day highly interactive programme will deliver:-
• What makes a manager an effective leader
• How behaviour creates culture
• Sending the right message to your staff
• Self reflection on individual behaviours & creation of a personal action
plan

Leading the Way
Implementing A Business
Improvement Culture
Designed for
Senior Managers who:-
• Have limited knowledge of Lean Sigma or Business
Improvement techniques
• Are looking for an integrated approach to improving
their organisation
• Want sustainable improvements / +ve culture shift
• Tools & techniques for creating an improvement culture
• Measurement systems in place to ensure proactive management of your
business rather than reactive management
• Effective coaching skills to engage & motivate staff
• Improved Business performance
• Increased momentum for change
Tel: 07837964616 Email:
Aims & Objectives
• Overview of Lean Sigma tools & techniques
• Performance Management systems & measures
• Effective Leadership
• Gemba Coaching
• Shadow of the Leader
• Understanding Accountability
• Successful implementation of sustainable change

Leading the Way
Leading & Facilitating Groups
Designed for
• Routinely facilitate small or large teams in problem
solving exercises, business meetings, Kaizen events etc
• Want a structured process to lead groups through to a
successful outcome
• Must facilitate multi disciplinary teams
• Events run more smoothly with successful outcomes
• Problems are solved in a structured way
• Individuals are involved at all stages; buy-in from stakeholders
• Confidence to run any size group or type of meeting
• A proven structured approach
• Clearly defined Action Plans created
Tel: 07837964616 Email:
Aims & Objectives
This 1 day practical programme will deliver:-
• Challenges faced when facilitating a group
• Structured process for running meetings or problem solving
• Key skills of a facilitator
• Gaining consensus
• Series of tools to use for different scenarios
• Preparation pre-event
• Importance of Sponsorship & effective out briefs

Leading the Way
Meetings Fit For Purpose
Designed for
• Routinely chair meetings
• Want a more effective way of running meetings
• Want more productive meetings
• Wish to reduce the number of meetings they hold
• Fewer meetings
• More productive meetings
• Tools & techniques for effectively chairing meetings
• Fewer or shorter meetings
• Time available to use more productively elsewhere
Tel: 07837964616 Email:
Aims & Objectives
• Alternatives to meetings
• Agenda’s, attendees & minutes
• Roles within a meeting
• Effective meeting behaviours – meeting charters
• Follow-up & actions
• Time keeping & effective meeting discipline
• Gemba approach to meetings

Leading the Way
Creating Your Culture
Designed for
Managers who:-
• Want to create a culture that reflects their / Company
values
• Want to inspire others to create +ve change
• Wish to create a working environment that inspires &
motivates
• A culture aligned to your core values
• Supportive behaviours clearly defined
• Techniques for engaging your staff & empowering them
• Motivated & creative staff
• An environment where change is embraced, implemented & sustained
Tel: 07837964616 Email:
Aims & Objectives
• What creates your culture
• Identifying your values & desired culture
• How to create your desired culture
• Role of the Leader
• Effective behaviours that support your culture
• Monitoring & reviewing progress

Leading the Way
Objectives – In Place & In Use
Designed for
• Are responsible for setting objectives & performing
appraisals
• Want to see objectives actively progressed
• Desire a culture where things get done rather than just
talked about
• Challenging goals that are delivered
• A culture of ‘doing’
• Managers with their ‘finger on the pulse’
• Improved individual & business performance
• Standardised ways of working
Tel: 07837964616 Email:
Aims & Objectives
• Overview of Objective setting – aligning goals, stretch objectives, staff
development
• Performing appraisals
• Coaching for performance
• Reviewing performance & giving feedback
• Managing poor performance
• Reinforcing acceptable standards

Leading the Way
Resilient People / Teams
Designed for
Anyone who:-
• Feels overwhelmed by their workload
• Is under pressure & feeling the effects of stress
• Manages a team that is struggling to function
effectively together
• Is about to enter a period of significant change
• People feel more in control
• Less stress for individuals & teams
• Resilient staff able to cope with change
• Motivated individuals & teams
• A supportive team working environment
Tel: 07837964616 Email:
Aims & Objectives
• A brief overview of stress & it’s causes
• Stress Management - strategies for dealing with stress
• A review of the individuals / teams main causes of work related stress
• Structured approach to resolving the key issues
• A personal / team action plan for dealing with root causes
This programme is designed to take a practical look at major causes of work
related stress & identify solutions to alleviate them using a structured
approach.

Leading the Way
Motivating Teams
Designed for
Managers & Leaders who:-
• Are new to managing teams
• Want to drive improved performance by team
• Need to inspire & empower their team
• Want to create self motivated teams
• Want to minimise conflict within teams & hence
maximise process focus
• Motivated & empowered teams
• Leaders equipped with skills to maximise the potential of their teams
• Effective communication strategies
• Techniques for minimising conflict within teams
• Improved morale and effective team working
Programme content
This 1-day programme will deliver:
• Effective leadership behaviours
• Creating High Performing Teams
• Motivation factors
• Team dynamics & understanding differences
• Team roles
• Effective team communication
Tel: 07837964616 Email:

Leading the Way
High Performing Teams
Designed for
Managers, Leaders & staff who:-
• Wish to encourage “self directed teams”
• Wish to improve communication into & within teams
• Want to proactively drive a teams performance
• Want to use the individual strengths within their teams
• Motivated, happy & productive teams
• Team charter & effective ways of working
• Improved team & business performance
• Reduced interpersonal conflict
• Clearer roles, responsibilities & terms of reference
• Solid foundation for building Lean Sigma or other improvement regimes
Programme content
These ½ day or 1-day highly practical programmes will deliver:
• An overview of team dynamics
• Behaviours of High Performing Teams
• Barriers to effective team working
• Roles people adopt within teams
• Simple frameworks for teams to effectively achieve tasks
• Practical exercises to cement learning
Tel: 07837964616 Email:

Leading the Way
If you wish to book one of our Leading the Way programmes
or would like to discuss your specific requirements then please
contact us at:
Or call us on
07837964616 or 07907906289
Prices start at £950 per day for up to 12 delegates
Our programmes can be run as stand-alone workshops or be
done in-house using clients real examples, issues & challenges
as part of the learning transfer.
For more information on what we offer visit
You can also follow us on :-
Twitter – Dennisassociate
LinkedIn – Dennisassociates
Blogger – Lean Team
Tel: 07837964616 Email:

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