Operational excellence is about achieving full potential of organisations performance. It goes beyond cutting costs. Many organisations struggle to achieve the most obvious deliverables to the customers.
Quality of products and services
Delivery performance in line with customer requirement – CRD
Fulfilment of ordered quantity.
Cost of goods in line with the market demand.
This presentation shows how to start continuous improvement / process improvement in a structured manner. It provides a step-by-step approach, including an overview of training sessions offered.
This Slideshare presentation is a partial preview of the full business document. To view and download the full document, please go here:
http://flevy.com/browse/business-document/Total-Quality-Management-TQM-152
Total Quality Management (TQM) is a holistic approach to long-term success that views continuous improvement in all aspects of an organization as a process and not as a short-term goal. It aims to radically transform the organization through progressive changes in the attitudes, practices, systems and structures.
By teaching this presentation, employees will understand the importance of making a personal commitment to quality, focus on satisfying both internal and external customer requirements, and working as a team to improve quality.
This training presentation includes quality philosophies from key quality leaders such as W. E. Deming, J. M. Juran and Philip Crosby, and provides a summary of process management, steps for TQM implementation, key tools and techniques for total quality as well as the key business excellence and quality management models.
Chase Sowden, Barcoding’s supply chain architect, leads a workshop that focuses on eliminating waste from business operations. Sowden explains why determining customers’ requirements, obtaining organization-wide buy-in, examining each process, identifying a problem, and looking for a solution will help companies improve their daily processes.
Kaizen costing is a cost reduction system. Yasuhiro Monden defines kaizen costing as "the maintenance of present cost levels for products currently being manufactured via systematic efforts to achieve the desired cost level." The word kaizen is a Japanese word meaning continuous improvement
This presentation shows how to start continuous improvement / process improvement in a structured manner. It provides a step-by-step approach, including an overview of training sessions offered.
This Slideshare presentation is a partial preview of the full business document. To view and download the full document, please go here:
http://flevy.com/browse/business-document/Total-Quality-Management-TQM-152
Total Quality Management (TQM) is a holistic approach to long-term success that views continuous improvement in all aspects of an organization as a process and not as a short-term goal. It aims to radically transform the organization through progressive changes in the attitudes, practices, systems and structures.
By teaching this presentation, employees will understand the importance of making a personal commitment to quality, focus on satisfying both internal and external customer requirements, and working as a team to improve quality.
This training presentation includes quality philosophies from key quality leaders such as W. E. Deming, J. M. Juran and Philip Crosby, and provides a summary of process management, steps for TQM implementation, key tools and techniques for total quality as well as the key business excellence and quality management models.
Chase Sowden, Barcoding’s supply chain architect, leads a workshop that focuses on eliminating waste from business operations. Sowden explains why determining customers’ requirements, obtaining organization-wide buy-in, examining each process, identifying a problem, and looking for a solution will help companies improve their daily processes.
Kaizen costing is a cost reduction system. Yasuhiro Monden defines kaizen costing as "the maintenance of present cost levels for products currently being manufactured via systematic efforts to achieve the desired cost level." The word kaizen is a Japanese word meaning continuous improvement
TOC- Theory of Constraints is a methodology developed by Eliyahu Goldratt. It is a methodology for identifying the constraint, most important limiting factor that stands in the way of achieving a goal and then systematically improving that constraint until it is no longer the limiting factor. Constraint is also referred as bottleneck. Bottleneck management is widely used terminology in manufacturing, services, construction, hospitals, retail..
How to create an effective lean daily work management systemglobalsevensteps
With Lean Daily Work Management System at the core of its operations, an organization will be able to quickly identify deviation, start solving problems and make strategy deployment a success.
How to bounce back in business with improved results post covid globalsevensteps
Four Cs which will drive Business results through Business Excellence. One of them is not Covid-19!
Yes! Corona or COVID 19 both starting with letter C has put the entire world in a Chaotic situation. Decades before this I wrote about 4Cs which drive any organizations to pursue the Journey of excellence.
A guide will demonstrate priceless to an organization during its lean excursion. Here, this lean change guide is built through five stages including the zones of worry—from training to foundation.
Quality is the result of collective effort of every employee in an organization. Quality cannot be achieved only through stringent quality control methods and use of sophisticated instruments or by highly competent quality department.
It happens that the most important elements in the daily activity of manufacturing begin with the letter “M.” In factories, we are trying to find the best possible combination of Men, Materials, Methods, Measurements, and Machines, so that we can make the best products while spending less cost. Standard operations can be defined as an effective mode of workers, materials, and machines for the sake of making high-quality products at low cost, quickly, and safely.
Lean is a way of thinking. It is a journey that is never over. It is a system framed in a collection of rules and principles. Current conditions and criteria must be examined. Some of the following 10 criteria may be more important than others to consider at the different phases of lean transformation.
Life of equipment depends not only on how well it is used but also on how well it is maintained. Various versions of maintenance techniques are in use. Total Productive Maintenance popularized by Japanese is one of the best methodology used worldwide
During one of the plant visit, we entered their canteen and found beautiful visuals for keeping the used food plates, cups, waste food etc…And in practice most of the employees mixing cups and plates, partially clearing waste foods from plate etc…
TQM; TPM; LEAN; SIXSIGMA: What is the right strategy for my organization’s bu...globalsevensteps
Starting Business Excellence journey is a strategic decision for any organization. Once top management decides to take this journey, the immediate question arises is what is the approach? Where and how to start?
Selection of right approach at the beginning is critical for the successful journey. Each organization is unique and challengers are unique. One solution does not fit other organizations and also same organization at different time periods.
A roadmap will prove invaluable to a company during its lean journey. Here, this lean transformation roadmap is constructed through five phases including the areas of concern—from education to infrastructure.
How lean manufacturing will help to improve productivityglobalsevensteps
Lean is the term which has core philosophy of doing more and more with less and less. Lean System can also be referred as FIT without Fat. Origin of Lean is from Manufacturing set up in Japan which had always valued its scare resources which is primarily space.
How to create an effective lean daily work management system globalsevensteps
Lean Daily Management System (LDMS) comprises of fundamental components for dealing with the presentation of tasks from operations. LDMS helps in improving overall performance of the organization through effective management of key tasks and timelines.
Some of the case studies of our implementation as Lean, TQM, TPM, Six Sigma consultants in sites across India, Sri Lanka, Dubai, Saudi Arabia.
Case 1 – Industry: Material Handling equipment Manufacturing
Business Case : Not able to meet Customer demand on delivery time, due to constraint in fabrication. This resulted in adopting build to stock policy which added to inventory, last minute design corrections and rework costs
Implementing total productive maintenance in manufacturingglobalsevensteps
Total Productive Maintenance is well known in its abbreviated form – TPM has origins from Japan. It is a well structured and scientific method refined with many iterations for getting best and sustainable results.
Implementing lean maintenance system to improve factory performanceglobalsevensteps
Need for 100% uptime of machines from the production department has never gone out of demand. Day to day production needs are always to be met to meet delivery performance and revenue of the organisation. One may ask if zero maintenance time is really possible. Imagining a condition when a flight is already in the air and it needs maintenance in mid air.
Delivering high value healthcare through lean hospitalsglobalsevensteps
The demand for quality healthcare has never been so important with the recent episode of world wide challenges faced by the human race.
However, most hospitals are far from being humane and still working with outdated models. Demand and supply issues are widening the gap in providing quality healthcare.
Lean is a way of thinking. It is a journey that is never over. It is a system framed in a collection of rules and principles. Some of the following 10 criteria may be more important than others to consider at the different phases of lean transformation.
Lean daily work management system at the core of its operationsglobalsevensteps
Lean Daily Management System (LDMS) comprises of fundamental components for dealing with the presentation of tasks from operations. LDMS helps in improving overall performance of the organization through effective management of key tasks and timelines.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
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During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Leading Change strategies and insights for effective change management pdf 1.pdf
How to implement operational excellence in organizations
1. How to Implement Operational Excellence in Organizations
Operational excellence is about achieving full potential of organisations performance. It goes
beyond cutting costs. Many organisations struggle to achieve the most obvious deliverables to
the customers.
• Quality of products and services
• Delivery performance in line with customer requirement – CRD
• Fulfilment of ordered quantity.
• Cost of goods in line with the market demand.
This is the tip of the iceberg. The real reasons for such poor performance in results can be linked
to poor operational stability and lack of right systems which in turn can be linked to the way of
thinking and execution of key things.
Principle of Operational Excellence
Customer focus: Align all your functioning in line with the customer’s changing
requirements. Deliver the right quality, right quantity at the right time at the right place at the
right price.
Operational Stability can be improved by focusing on 4Ms
• Machine : Having right machineries in working conditions and producing products in the right
quality consistently. Total productive maintenance – TPM Concepts helps improve this situation.
2. • Manpower : Having skilled operators who understand the requirement of jobs and maintains the
machineries and produces the parts in line with the customer requirements and organisations
needs. Lean thinking, Training within Industry,5S are some of the concepts which help in achieving
these objectives.
• Material : Having the right material at the right time in the right quantity helps in optimizing cost
and ensuring the customer needs are met with optimum cost. For this, concepts such as inventory
management, Kanban, JIT and Lean concepts helps.
• Method : Producing parts in the right way with consistency helps in achieving
objectives. Combination of TPM, TQM, Lean, TOC, Quality Management Systems help in realizing
these objectives.
Related Article: best practices as combination of Lean, TPM, TQM, Kaizen, Six Sigma
To implement operational excellence effectively, the following
implementation strategies are commonly deployed
• Create Visual Organization with Best in Class 5S and Visual Standards. This becomes good
foundation for Operational Excellence
• Visual (Show Room ) Organization concept helps to maintain orderliness all the time.
• Create awareness and strong conviction to all employees about the need for change.
• Demonstrate skill enhancement, Cultural change and related PQCDSM ( Productivity, Quality,
Cost, Delivery , Morale and Service) results in pilot areas. Create a platform for horizontal
deployment of the same throughout the organization.
• Document and Standardize best practices to sustain the results and to make 5S and Kaizen
(improvement) a way of life.
• Introduce Lean Concepts to eliminate wastes and Non Value Added activities.
• Introduce Autonomous Maintenance concept
• Develop internal resources for facilitation of 5S Journey in their respective areas.
• Preparation of detailed Road map with clear milestones for every quarter
3. • Creation of 5S organization structure with roles and responsibilities – Champion, Core Team and
Zone Leaders
• Train 100 % employees on Applied 5S
• Start with 3-4 days 1S and 3S workshop to clear all long pending items and create Team culture
• Create organization metrics and dashboard to measure effectiveness of 5S
• 2S implementation in pilot areas and horizontal deployment
• 5S Standards manual creation
• Internal Auditor Qualification
• Introduction of Rewards and Recognition Systems (Including 5S linked to appraisals)
• Move to Level -2 after achieving 80 % score consistently in all zones – Includes TPM and Lean
concepts
• Develop internal resources through a structured 3 level certification process.
• Making people Learn and experience by doing. This eventually mean minimum needed classroom
sessions and more exposure at Gemba (Work spot)
• Facilitate and team identify problems and solutions which helps them improve ownership.
• Transforming Problem reporters to Problem Solvers to proactive preventers of potential problems.
• Creation of lean and organized workplace – Both shop-floor and Office, which will eliminate Wastes
and non value added activities, makes abnormalities visible, improve quality & productivity and
attract new customers
• Reduction of Overall lead-time to meet customer delivery requirements in High Variety, Low
Volume environment
• Improvement of utilization of key equipment through application of 5S and autonomous
maintenance concepts
• Reduction of inventory in all stages. Reduce the risk of cost of poor quality, slow/non moving items
using lean and Rapid response manufacturing methods
• Improvement of work Culture (Employee involvement, Morale, Skill ,Eager to learn and contribute)
• Reduction of gap between plan Vs Actual achievements through proactive actions. Less fire
fighting
4. • Improvement in Quality ,Cost ,Delivery and overall Lead-time. Eliminate/ Reduce Non Value
adding activities like duplicate handlings , Waiting, Over processing etc..
Related Article: How operational excellence through Lean, TQM, TOC and 5S help
organisations improve performance?
Seven Steps Business Transformation Systems is India based Consulting
company provides Business Excellence Solutions in the areas of Manufacturing, Service,
Education, Retail, construction, Hospitality, Aerospace and Healthcare. The Company is founded
and managed by Technocrats who are passionate and have vast industry experience in Business
Excellence. Our expertise includes Business transformation Strategies, Policy Deployment
(Hoshin Kanri), Quality Management Systems, Balanced Score-card, TPM, TQM, Lean, Six
Sigma, Business Process improvement and Environment & Safety Management Systems. Our
HQ is in Bangalore, India and we serve across globe Culture First –Tools Next
• Completely customized solutions.
• Integration with current best practices, organization’s objectives, Vision & Mission
• Hand holding Gemba approach
• Focused on Long-term results
• Total Employee involvement
• Best practice from various industries.
We follow Seven Steps Methodology as follows
• Initial diagnosis
• Set Priorities
• Selection of right strategy and road map
• Execution – facility the journey
• Validate results
• Standardization of systems
• Horizontal deployment and identifying new opportunities for improvement.
Our group vertical provides training services both inhouse and public
programmes on
• 5s training
• Lean training
5. • Lean Six Sigma Green belt training
• Lean Six Sigma Blackbelt training
• 5S Auditor
• Kaizen Training
• Total Productive maintenance
• Autonomous maintenance
• Corporate Quiz on Quality and Business Excellence
• Mistake proofing – Poka Yoke training
• Reliability Engineering training
• Lean logistics and supply chain
• Lean Culture
• Daily work management systems, LDM, Standard work training
• Quick response manufacturing
• Theory of constraints
• Training within Industry
Related Articles:
• Lean methodology in Manufacturing, Retail, Logistics and Supply Chain management.
• Skill development for employees through effective Training Within Industry
Some of the flagship training programmes conducted at Seven Steps Academy of
Excellence are:
Six sigma Green Belt
Six Sigma Black Belt
Six Sigma Yellow Belt
Skill development programme – Campus to Corporate – Precision Engineering
Applied 5S
TPM
Lean Experimental Learning Programme
