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Lean operations withadrian adrian 2012.pdf
Lean operations focus on continuously improving processes to maximize customer satisfaction and eliminate waste. The key steps in lean include specifying value from the customer's perspective, mapping the value stream, establishing flow through one-piece flow and minimizing batches and queues, producing based on pull from customer demand, and achieving quality, cost, and delivery goals. Lean is a journey of continuous improvement, not a one-time procedure.
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Lean operations withadrian adrian 2012.pdf
- 1. Lean Operations Lean andNot Mean WithAdrian™
- 2. Vision • Prepare yourMind – An Open Mind is Powerful • Do not Limit it to the boundaries of Previous Experiences • You may not get there, but try – others certainly will ! WithAdrian™
- 3. Lean • A Journeyof Continuous Improvement – Not Sequential – Not a “One Off” Procedure • It Maximises Customer Satisfaction • It Eliminates Waste – Cost of Sales • Provides An Environment for Business GROWTH WithAdrian™ – Start Out Today !
- 4. Lean • The STEPS – Value – Opposite to Waste – Value Stream – Process Mapping (Best Practices) – FLOW – Continuous and Seamless – PULL – On Demand – Quality-Cost-Delivery WithAdrian™
- 5. Value • Specify VALUEfrom the point of view of the Customer – Customers buy results not Products • 20/20 vision, not Glasses • A clean Shirt, not a washing Machine WithAdrian™
- 6. Value • Value isOpposite to Waste • Eleven Types of Waste » Overproduction » Waiting » Transporting » Inappropriate processing » Unnecessary Inventory » Unnecessary Movement » Unnecessary Defects » Untapped Human Potential » Inappropriate Systems » Energy and Water » Pollution Waste WithAdrian™
- 7. Value Stream • ValueStream – Sequence of Processes – Define Process • Best Practices – Analyse Process • Mystery Shopper – Control Process • Visual Indicator WithAdrian™
- 8. Value Stream • Process– Best Practices – Raw Material Process to Final Customer • Supply Chain • Design Glasses • Manufacture Glasses • Collections • Adjust and Fit • Sales WithAdrian™ • Satisfied Customer
- 9. FLOW • Make ValueFlow • One Piece flow • Keep it moving • Minimise Batch and Queue WithAdrian™
- 10. PULL • Only Makeas Needed • Pull according to Customer Demand • Pull Reduces Time and Waste • Do not Overproduce WithAdrian™
- 11. Quality-Cost-Delivery • Quality – Producing Exactly what the Customer Wants with Zero Waste • Cost – Fair Price – Zero Waste – Value for Money • Delivery – Not Too Early / Not Too Late – Just In Time WithAdrian™