Leadership involves engaging others to make a positive difference. Leaders are agents of change who strive for excellence, add value to people's lives, and demonstrate new approaches. They set ambitious expectations, redefine politics, listen to new ideas, and empower others. True leadership is the ability to influence others to work towards a shared vision through voluntary relationships built on trust. Leaders must understand what motivates others and look for ways to add value through an exchange of "currencies" like vision, resources, recognition and personal support. Effecting change requires creating urgency, guiding coalitions, clear vision, overcommunication, removing barriers, celebrating wins, and incorporating changes into the culture. Leaders empower teams by building an organization, investing in

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