50 tips on_excellent_communication_for_life sample

VAK - Visual, Auditory and
Kinesthetic Learning styles
The VAK model provides a different perspective
for understanding and explaining a person's
preferred or dominant thinking, learning style
and strengths
150 Tips on Excellent Communication for Life

VAK - Visual, Auditory and Kinesthetic Learning Styles
According to the VAK model, most people possess a dominant or
preferred learning style, however some people have a mixed and
evenly balanced blend of the three styles.
A person's learning style is a reflection of their mix of intelligences.
It is also a reflection of their brain type and dominance.

VAK - Visual, Auditory and Kinesthetic
Learning styles
Dominantly assess
information by:
Leaning Style
seeing and observingVisual
listening and speakingAuditory
touching and feelingKinesthetic

6. Dealing with the Visual Type
The visual learning style is best influenced by
showing and allowing him to observe things
including; pictures, diagrams, demonstrations,
displays, handouts, films, flip-chart, etc.

7. Dealing with the Auditory Type
The Auditory learning style is best influenced
by allowing him to listen to information: to the
spoken word, of self or others, of sounds and
noises.

8. Dealing with the Kinesthetic Type
The Kinesthetic learning style is best influenced
when involving him or her in a physical
experience - touching, feeling, holding, doing
and practical hands-on experiences.

“Knowing Others is intelligence; knowing
yourself is true wisdom. Mastering others is
strength; mastering yourself is true power”
LaoTzu
Chinese Philosopher

Activity Time- Out #3: VAK
Type: An assessment to identify learning styles
and relates them to personality types
Time: 20 minutes

9. Forget Your Position and Status
People don’t open their hearts to those who look
down on them.
Avoid using power, status and authority to get
what you want.
Using power hurts the communication model by
blocking good feedback.

10. Quit Reacting Based on Your
Assumptions about Others
Mind reading and reading between the lines are a
bad anchor for good reactions. To be an effective
communicator always clearly restate the message
you think the sender is trying to imply, by telling
him e.g. “So are you trying to say….” or “So you
mean I should.. (so and so)”

11. Don’t Accept lack of
Responsive Feedback
This is when the receiver person sends an incomplete
message. Pin it down by asking questions like: “how,
when, who, why, where, etc..” , or simply ask him to
repeat the message again because you don’t
understand. Never allow an incomplete feedback to
pass, nor confirm understanding it.

12. Avoid Mixed Messages
This is a situation where a person receiving
verbal or nonverbal cues seem to contradict
each other. Typical reactions to this behavior
are confusion, anger, lack of trust and a
willingness to cease communication with the
other person.

Avoid Mixed Messages
• For example, thanking someone while you look
angry. Or asking someone for a favor with a
warning tone in your voice. Or sticking your hand to
salute someone and looking in a different direction.
• Also words with double meanings could carry
mixed messages.

Examples of Funny
Mixed
Messages on the
Road/ Media

13. Don’t Accept Stereotyping
• Stereotyping is when you judge a group of
people who are different from you based on
your own and/or others’ opinions and
experiences.
• It blocks good relations from initiating and is a
barrier to trust.

14. Beware of Selective Perception
Selective perception happens when you
become biased to your own preconception and
intentionally disregard or dismiss the other
person's views.

15. Dwell on Eye Contact
In human beings, eye contact is a form of nonverbal
communication and is known to have a large influence
on social behavior. For example, when two or more
individuals talk, the person that talks is used to being
looked at. Therefore, making eye contact is making
other people expect conversation.

Dwell on Eye Contact
Eye contact and facial expressions provide
important social and emotional information.
People, perhaps without consciously doing so,
probe each other's eyes and faces for positive or
negative mood signs. In some contexts, the
meeting of eyes trigger strong emotions and
reactions.

Dwell on Eye Contact
A person's direction and gaze may indicate to
others where his/her attention lies.
Studies suggest that eye contact has a positive
impact on the retention and recall of information
and promotes better understanding.

When is it OK not to have eye contact?
While humans obtain useful information from looking at the face of the
person they are listening to; it may be unhelpful to look at faces when trying
to concentrate and process something else that's mentally demanding. Also
strangers in close proximity, such as a crowd, avoid eye contact in order to
help maintain their privacy.

16. Be in Control of Your Facial
Expressions
We 'say' things through our facial expressions
revealing its underlying feelings and attitudes.
Facial expressions are critical while giving and
getting feedback.

Be in Control of Your Facial
Expressions
Micro Expressions: These are the very quick
subconscious expressions on your face which reveal
some real impressions you have; these are very
difficult to control and could easily pass by the
receiver without noticing.

Be in Control of Your Facial
Expressions
Macro- Expression: these are longer lasting on
the face than the micro expressions and are
voluntarily controlled by the brain.

Can You Tell
which are the
fake smiles? 2450 Tips on Excellent Communication for Life

“Sincerity is impossible unless it pervades the
whole being, and the pretense of it saps the
very foundation of character.”
James Russell Lowell
American Romantic poet

17. Follow Your Hand Gestures
The quicker and more emphatic the gesture of a
hand is the more likely it is to be perceived as
aggressive. How a signal is used is often as important
as the signal itself.
It is very easy for hand signals to be misinterpreted
even amongst close friends, so follow the feedback
you get to make sure you are sending the right signals.

Wishing Good
Luck
Stop- That’s
Enough
All’s Cool/ Safe
Stay AwayA OK - PerfectI am
Confident/Sure
That’s Great
V for Victory
Come Here
(Summoning)
That’s Bad
Do you
Understand?
Bring it on-
Let’s Fight
Curse/ Ward
off Evil
Stop- Calm
Down
Hurry Up

18. Watch Your Body Posture
The way you stand, walk or sit gives a non-verbal
message of what you are feeling or thinking, for
example:
Gesture: Brisk, erect walk
Meaning: Confidence
Gesture: Standing with hands on hips
Meaning: Readiness, aggression

Watch Your Body Posture
Gesture: Sitting, legs apart
Meaning: Open, relaxed
Gesture: Arms crossed on chest
Meaning: Defensiveness
Gesture: Walking with hands in pockets, shoulders hunched
Meaning: Dejection

Watch Your Body Posture
Gesture: Sitting with legs crossed, foot kicking
slightly
Meaning: Boredom
Gesture: Hands clasped behind back
Meaning: Anger, frustration, apprehension

Implications of
Seated Postures

Examples of Standing Postures

19. Learn the Right Proxemics
The amount of space that people find comfortable
between themselves and others. You must be aware
of the kind of relationship someone is trying to
initiate with you by the space s/he is trying to
maintain. Also you can send messages to others in
the same way.

Learn the Right Proxemics
There are five distinct space zones, which were
originally identified by Edward T. Hall, and
which remain the basis of personal space
analysis today as we shall learn in the following
slides.

50 tips on_excellent_communication_for_life sample

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