Curtis Larsen is seeking a position as a service manager. He has 7 years of managerial experience in automotive shops, including managing technicians and being responsible for estimates, repairs, reports, and finances. He is proficient in automotive repair programs like Mitchell and has strong computer and communication skills. His background includes service consultant roles with responsibilities like scheduling, estimates, and customer service as well as manager roles overseeing employees, purchasing, and financial balancing.

1. CURTIS S. LARSEN
2508
Solana
place
unit
101
Indianapolis, IN 46240
larsen.curtis@ymail.com · (440) 339-9181
QUALIFICATIONS PROFILE
• Knowledgeable in standard vehicle maintenance tasks
• Outstanding managerial ability gained through the management of three full-time employees
• Excellent computer skills, including proficiency in: Microsoft Office and Quick Books
• Exceptional interpersonal, communication, collaborative, and leadership skills
• Effective in dealing with high amounts of workload while striving for continuous improvement of store
effectiveness and assets
• Chosen to be responsible for daily reports and financial accounts as well as opening and closing shop
• Proficient in Mitchell and Auto-vitals
• Forklift experience
• 7 years of managerial experience
• Minor Plumbing skills
• 1 year of Landscaping experience
EDUCATION
High School Diploma (2006)
MENTOR HIGH SCHOOL, Mentor, Ohio
RELATED WORK EXPERIENCE
Professional Automotive, Noblesville Indiana
Service Manager – October 2015 – February 2016
• Manage Technicians
• Responsible for creating repair estimates and selling the repairs
• Accountable for opening and closing of shop
• Liable for daily reports and financial balancing
• Responsible for collaborative efforts with auto part representatives for parts and equipment
• Proficient in Mitchell programs and Auto-Vital system
• Liable for quality control of finished repairs
• Responsible for communicating with the customer from the beginning to the end of the inspection
and repair process
• Input on marketing and advertising strategies
• Liable for purchasing orders of oil, filters and other merchandise
Professional Automotive, Indianapolis Indiana
Service Consultant – July 2014 – October 2015
• Responsible for managing calls and scheduling
• Picking up parts if necessary
• Driving and picking up customers from or to wherever needed
• Build inspection reports and estimates

2. • Q/C finished repairs
• Oil changes and quick repairs when needed
• Shop cleanliness
EXXON MOBIL/MOBIL 1, Mentor, Ohio
Manager - September 2008 – July 2014
• Responsible for opening and closing of store
• Liable for daily reports and financial balancing
• Accountable for general customer service - billing, scheduling, tribulations
• Liable for purchasing orders of oil, filters and other merchandise
• Responsible for collaborative efforts with auto part representatives for parts and other equipment
• Accountable for maintaining a clean and safe work environment including using all safety
equipment and following all safety procedures
• Gained managerial experience through management of two full-time employees
• Involved in hiring and firing of employees
• Proficient in Microsoft Office and Quick Books
EXXON MOBIL/MOBIL 1, Mentor, Ohio
Lube Technician September 2005 - September 2008
Performed the following maintenance tasks:
• Oil changes
• Transmission work
• Glass repair
• Brake work
• Light suspension work
• Tire repairs and replacement balance
• Tune-up work
• Light fuel work - fuel filters
• Organization and stocking of work station