S T E V E N A . M C C A U L E Y
1 6 5 8 MA RY BE TH DR . • MIDDLE BU R G, FL 3 2 0 6 8 •
PHONE 9 0 4 -2 1 4 -5 0 7 8 • E-MA IL A U TOTE C H4 U 2C @ YA HOO. C OM
OBJECTIVE
Seeking a challenging position with a reputable business where I will be able to utilize my creative
thinking, organizational and problem solving skills. I will bring extensive technical knowledge,
management skills as well as a background in customer care.
WORK EXPERIENCE
2015-Present Gray’s Diesel Performance Middleburg, FL
Manager
Scheduling appointments for service customers. Building estimates. Ordering all parts. Closing all
transactions with customer and collecting payment. Inventory control. Setting up new vendor accounts.
Price checking products across vendor lines to keep costs down. Handling of employee interactions.
Directing work flow. Helping out with some vehicle diagnostics. Delegating assignments and employee
training as needed.
2013-2015 Garber Auto Mall Green Cove Springs,
FL
Diesel Technician & Shop Foreman
Responsible for all aspects of troubleshooting and repair of Ford trucks and equipment, including all of the
electronic components and systems. Maintain shop equipment. Managed shop work flow and employee
concerns and suggestions. Customer satisfaction and care throughout repair process.
2009-2013 Auto Nation/Mike Shad Ford Jacksonville,
FL
Diesel Technician
Responsible for all aspects of troubleshooting and repair of Ford trucks and equipment, including
all of the electronic components and systems.
Hiring and training an apprentices to teach them the skills to eventually be able to diagnose and repair
vehicles on their own.
2008-2009 International Truck Sales of Richmond Ashland, VA
Diesel Tech
Diagnose and repair all levels of trucks from light duty pickup trucks to tractor trailers.
1996-2007 Haley Automotive Group Chesterfield,
VA
Automotive and truck Technician
Diagnose and repair all ford cars, trucks and vans including hybrids and SVTs. Maintained shop equipment
and kept the diagnostic computers updated and running efficiently. Annual Parts Department inventory.
EDUCATION
Matoaca High School Chesterfield County, VA
Chesterfield Tech Center Chesterfield County, VA
Small air cooled engine repair
Ford Motor Co. training centers Orlando, FL & Richmond, VA
Achieved Senior Master Tech Status in both Diesel and Gasoline
FEATURED SKILLS
• Management skills including payroll, scheduling, staff management, inventory control, deposits
and corporate reporting.
• Achieved a double Senior Master from Ford Motor Co. in automotive and truck repair.
1
• Experience in wholesale and retail sales as well as auction environments.
• Greater Richmond new car dealers Top Gun Champion 2005
2

steve resume format 2 2016

  • 1.
    S T EV E N A . M C C A U L E Y 1 6 5 8 MA RY BE TH DR . • MIDDLE BU R G, FL 3 2 0 6 8 • PHONE 9 0 4 -2 1 4 -5 0 7 8 • E-MA IL A U TOTE C H4 U 2C @ YA HOO. C OM OBJECTIVE Seeking a challenging position with a reputable business where I will be able to utilize my creative thinking, organizational and problem solving skills. I will bring extensive technical knowledge, management skills as well as a background in customer care. WORK EXPERIENCE 2015-Present Gray’s Diesel Performance Middleburg, FL Manager Scheduling appointments for service customers. Building estimates. Ordering all parts. Closing all transactions with customer and collecting payment. Inventory control. Setting up new vendor accounts. Price checking products across vendor lines to keep costs down. Handling of employee interactions. Directing work flow. Helping out with some vehicle diagnostics. Delegating assignments and employee training as needed. 2013-2015 Garber Auto Mall Green Cove Springs, FL Diesel Technician & Shop Foreman Responsible for all aspects of troubleshooting and repair of Ford trucks and equipment, including all of the electronic components and systems. Maintain shop equipment. Managed shop work flow and employee concerns and suggestions. Customer satisfaction and care throughout repair process. 2009-2013 Auto Nation/Mike Shad Ford Jacksonville, FL Diesel Technician Responsible for all aspects of troubleshooting and repair of Ford trucks and equipment, including all of the electronic components and systems. Hiring and training an apprentices to teach them the skills to eventually be able to diagnose and repair vehicles on their own. 2008-2009 International Truck Sales of Richmond Ashland, VA Diesel Tech Diagnose and repair all levels of trucks from light duty pickup trucks to tractor trailers. 1996-2007 Haley Automotive Group Chesterfield, VA Automotive and truck Technician Diagnose and repair all ford cars, trucks and vans including hybrids and SVTs. Maintained shop equipment and kept the diagnostic computers updated and running efficiently. Annual Parts Department inventory. EDUCATION Matoaca High School Chesterfield County, VA Chesterfield Tech Center Chesterfield County, VA Small air cooled engine repair Ford Motor Co. training centers Orlando, FL & Richmond, VA Achieved Senior Master Tech Status in both Diesel and Gasoline FEATURED SKILLS • Management skills including payroll, scheduling, staff management, inventory control, deposits and corporate reporting. • Achieved a double Senior Master from Ford Motor Co. in automotive and truck repair. 1
  • 2.
    • Experience inwholesale and retail sales as well as auction environments. • Greater Richmond new car dealers Top Gun Champion 2005 2