Surya Bhagavan Ghatti is a systems administrator seeking a challenging job utilizing his skills to help organizations. He has a diploma in computer science and engineering and is Microsoft certified. He has over 18 years of experience in networking, hardware and software installations, troubleshooting issues, and managing Windows and Linux servers. His responsibilities have included user account management, software deployment, backups, and responding to support requests. He is proficient in English, Telugu, Hindi, Kannada and has strong technical, communication, and customer service skills.

1. CURRICULUM VITAE
SURYA BHAGAVANGHATTI
PLOT NO. 106, NARASIMHARAO NAGAR
NEAR SHARADANAGAR
VANASTHALIPURAM
HYDERABAD –500070
MOBILE: +91 9908668484
LANDLINE: 040 24028484
E-mail : ghattisurya@gmail.com
Career Objective:
 Seeking for challenging professional Job where I could explore all my skills for the development of the
organization, to get associated with an enterprising organization where opportunities would exist for
innovative and progressive oriented.
Education:
 Diploma in Computer Science & Engineering (Polytechnic) from Bangalore University.
 Microsoft Certified Professional, MCP ID - 6629874 Exam ID – 290
Technical Skills :
 Networking :
 Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
 Establishing Network for the systems.
 Trouble shooting hardware, software & networking problems.
 Configuring Wireless Routers, connecting internet and in network.
 Take responsibility of queries, issues and problems raised and try to solve quickly even in Hardware and as
well as in softwares.
 Hardware & Software Installations :
 Managing and Maintaining a Microsoft Windows Server 2003 Environment.
 Exposure in Active Directory user creation & deletion.
 User group policies creation & modification.
 Administration on Windows 2000, Windows 2003 based systems.
 Managing Active Directory (Creating Users/Groups).
 Installing & Configuring Servers / Services like (IIS), FTP, DNS, DHCP, and Terminal Services & Remote
Installation Services (RIS).
OPERATING SYSTEMS:
 Installation of operating systems: Win-98, Win-XP, Win 2000, Win 2003, UNIX, Linux (all flavours i.e.,
Redhat, Fedora, Cent, Ubuntu, Suse).
 Trouble shooting.
Software:
 Acquaintance with language like C,C++,JAVA, MS-OFFICE.
 Apache tomcat Server configuration
 Uploading the web pages through FTP.
 Installation & creating user accounts through GUI in Oracle 9i

2.  Installation & maintaining the user accounts in SCO Unix-V, Linux environment (RedHat, Fedora, Ubuntu,
Suse, Cent) in all versions.
Soft Skills:
 Communication Skills. Team Building Skills. Interpersonal skills-ability to establish and maintain effective
working relationships with co-professional, self motivated and dedicated. Maintaining Positive Attitude.
 Managing the administration of various general purpose servers.
 Planning and organizing skill. Able to manage time effectively, set priorities appropriately, schedule the
tasks.
 Take ownership and responsibility of queries, issues, problems and tasks assigned within the team/s.
 Service Level Management, Responded and Resolved within the agreed time line. Diagnose and quickly
resolve a wide range of Windows / Linux applications and net working problems to help minimize any
downtime.
 Install, Upgrade, Support and troubleshoot Linux or windows are any other authorized desktop applications.
 Install, Upgrade, support and troubleshoot for Printer, Network Printers, Computer hardware and any other
authorized peripheral equipment.
 Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized
peripheral equipment.
 Knowledge of OS(Linux, Windows) & Standard Application - Installation, configuration & Troubleshooting
Including Oracle (with user creations).
 Install Finger Print Software and Hardware for staff and maintenance of software for all, their timing
printouts.
Professional Experience:
 Presently working as Lab Programmer/Lab Technician/System Admininstrator in
“Vignan Institute of Technology & Science “from Feb’07 to till date.
 Worked as Lab Programmer / Technician in “Sri Indu College of Engineering and Technology” from
July’04 to Jan’07.
 Worked as Maintenance and Service Representative in Recorders & Medicare Systems, from
July’01 to June’04.
 Worked as a Systems in-charge, M/s. Sri Venkateshwara Electronics from June’ 98 to June’01.
Job responsibilities:
Work on Mixed Linux and Windows environment.
Install, support and maintain both physical & Maintenance.
 Unix Server installation users creation and deletions.
 Linux and Fedora Installation.
 Conduct online exams to students
 Conduct online tests to students.
 Managing various application servers.
 Managing and maintaining of Windows 2003 Server.
 Assembling and disabling of systems. Rectifying hardware problems.
 Producing documentation for use in configuration, repair and troubleshooting of hardware, software and
network operating systems.
 Network cabling where ever required and checking for continuity for the purpose of lan to a centralized
system.
 Creating and managing User Accounts, Groups & Organizational units using Active Directory as well as

3. Group Policies.
 Regular updates of Symantec Antivirus on both Server & Clients.
 LAN maintenance.
 Deploying the software using Active Directory Software Deployment.
 Managing DHCP, DNS, IIS,
 Taking Backups of files and Active directory
 Acting as a Lab Faculty on ITWORKSHOP in demonstrating all experiments related to this lab to all
sections and branches.
 Troubleshooting System Problems of Hardware aswell as Softwares.
 Installation of a complete system to each and every student in the lab.
 Installing the OS and other software through ghost images of each and every model in the lab.
 Answering the support telephone line and responding to incoming request. Monitorng support request
received by emails.
 Responding to support requests and questions in due time.
 Diagnosing and/or clarifying and/or resolving support requests, even on personal basis to the staff at
present.
 Hardware issues like Blue screen errors, Harddisks and Ram Issues.
 Domain related login issues.
 Lan related issues
Desired Skills :
 Proficiency with DOS, Windows 2k XP, Vista, and general networking and hardware support
 Good customer service skills and focus to the customer satisfaction.
 Ability to communicate in English(Written and verbal) in a clear, concise and having good patiency.
 Excellent listening and conversational skills.
 Proficiency in generic troubleshooting.
 Ability to work in a dynamic environment and adept quickly to change.
 Ability to work as part of a tem to accomplish common goals.
 Good conflict resolution skills.
Personal Profile:
Name : Surya Bhagavan Ghatti
Father’s Name : G.R.Sastry
Date of Birth : 13th
May 1970
Languages Known: Telugu, Hindi, English and Kannada.
Marital Status : Married & having two children
Current CTC : Rs. 2.16L
Expected CTC : Rs. 4.5L
Experience overall : 18 Years.
Field Experience : 3.5 years.
DECLARATION
I solemnly declare that all the above particulars are true to the best of my knowledge.
Place: Hyderabad Surya Bhagavan G