1. Objective
Seeking a challenging position within a company where I can utilize my customer service
experience, skills, and education.
Professional Experience:
01/2014–Present
Chuy’s Atlanta, GA
Assistant Manager/Marketing Director/Bartender/Trainer
Oversee servers and bartenders
Make daily deposits, paid-ins/outs
Train new hires
Assist in opening new stores
Assist new managers to develop a more proficient plan on restaurant operations
Interview applicants, and make hiring decisions
Set daily and weekly sales goals as well as ensure these goals are met
Interact with customers, listen to, and resolved their discrepancies
Develop Chuy’s marketing/catering program
Market Chuy’s catering services to surrounding businesses/prospect future customers
Oversee caterings/ensure overall customer satisfaction with services provided
05/2013-1/2014
Kerry Mac Salon and Spa Columbus, GA
Apprentice/ Assistant
Answered phones and booked appointments
Assisted master stylist in all salon operations
Prepared clients for services provided
Grew and developed my own client list
Marketed products to clients according to their needs
John Coker
3403 Calibre Creek Parkway Roswell, GA 30076
Phone: (205) 218-2604
E-mail: Jbcoker456@gmail.com
2. Coordinated salon special events
03/2012-05/2013
Jubilee Joe’s Birmingham, AL
Server/Bartender/Assistant Manager
Ensured guest’s experiences were above and beyond expectations
Trained new hires
Oversaw other servers and bartenders
Administered guest check compensations
Received store money from servers and bartenders
Prepared daily bank deposits
1/2010-03/2012
Outback Steakhouse
Server/Bartender/Trainer
Waited on guests according to their needs
Made and delivered drinks in a prompt manner
Received form of payment
Ensured guest experience was above par
Trained new hires
Education
1 year Huntingdon University
1 year Southern Union State Community College
References Available Upon Request