1. 415 Mcmurtry Dr.
Arlington TX 76002
Tel.8172172020
Email:garlyoketch2013@gmail.com
GARLYNE OKETCH
OBJECTIVE Seeking an entry level accounting or auditing position to
complement my academic achievements as well as enhance my
career goals and professional experience.
SKILLS & ABILITIES Detail oriented, accountable and able to meet set deadlines.
Knowledgeable of GAAP and General accounting principles.
Good analytical ability and decision making skills.
Proficiency in Microsoft Excel, Word and PowerPoint
Thrives well within a multicultural environment
Certified Public Accountant (Kenya)-II
EXPERIENCE CPA CANDIDATE
05/2016-Current
Actively pursuing CPA certification. Passed first section with the
first sitting and actively studying for the remaining sections.
My goal is to complete certification within the next 180 days.
BB &T BANK (CITI BANK), ARLINGTON TX-BANKER 1
05/12-06/16
Investigated and resolved customer account issues
promptly and within deadlines.
Collaborated extensively with auditors during annual
audit processes.
Contributed to the branch growth by introducing new customers for various
bank products and led in customer referrals two years in a row.
Met and exceeded customer service goals at 91% as measured by KDS scores.
WALMART ASSOCIATES, ARLINGTON,TX-CUSTOMER SERVICE
03/2010-05/12
2. Page 2
Received and resolved customer queries both face to face an over the phone.
Achieved 80% customer satisfaction rating two years straight.
KENYA COMMERCIAL BANK-CUSTOMER SERVICE MANAGER
01/2007-12/2010
Supervised a team of branch associates and helped improve customer
resolution turnaround time by adapting the sunset rule.
Trained new sales associates.
Organized and participated in a variety of customer appreciation events and
activities including community financial awareness education.
EDUCATION DALLAS COUNTY COMMUNITY COLLEGE-MAY 2016
Completed relevant accounting and auditing courses in fulfillment of CPA
certification requirements.
UTA, ARLINGTON –MBA 2013
Graduated with relevant accounting coursework in accounting
and financial management.
EGERTON UNIVERSITY, KENYA-BSC IN AGRICULTURAL
ECONOMICS 2007
Key syllabus included Economics, Business Statistics and
Accounting.
COMMUNICATION Coaches and leads a fitness group of 100 members. Delivers daily
motivational speeches online and one on one.
LEADERSHIP Director- Church Choir, All Nations SDA Church, Arlington
01/2014-Current
Lead the choir to their first CD recording in 2016-12 track
Christian musical.
REFERENCES MAURICE OMONDI- CITY ENGINEER, DALLAS CITY
817-269-2595
MARTIN OKETCH-SENIOR COUNSEL, CAPITAL ONE
469-569-6985
