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CSA BASICS: OLP
SESSION TRANSCRIPT
NOTATION
CONNECTING ALL OF US WITHIN THE KRYTERION COMMUNITY
AGENDA
A
Know the
types of
Notations
B
Set
expectations
on creating
notations for
security
concerns, and;
C
Know what is
expected in
creating
notations for
Item Verification
Situations
INTRODUCTION
Notations play a great role in every
session that we handle. Some may
need specific environmental
descriptions based on what they are
escalated for and some needs a simple
'Precheck Complete' to indicate that
we have conducted a verification
process for the candidate.
Let's meet them one by one.
PRECHECK SPECIFIC
NOTATIONS
SECURITY CONCERNS &
ITEM VERIFICATION
ENVIRONMENTAL
INFORMATION
CSA
NOTATIONS
• COMPLETE
• INCOMPLETE
Precheck Complete - Audio and Glasses Verified.
Resumed Exam.
Precheck Incomplete - ID Verified. Video Dropped
during panning. Advised to exit and relaunch.
Precheck notations that are added to the
session where the environment verification
is completed and the examination can be
resumed.
Precheck notations that are added to the
session where the environment verification
is NOT completed and the candidate needs
to either exit & relaunch, contact live chat
support, or be directed back to their test
sponsor.
COMPLETE PRECHECK
1
2 INCOMPLETE PRECHECK
Precheck Specific
Notation
COMPLETE PRECHECK
PREFACE NOTATION : Precheck Complete
The precheck steps that should be done is listed in
the ADA Description that is set depending on the
Test Sponsor. These may include (but not limited
to) ID, PAN, SSTA, TAV, and Bathroom Breaks.
Here is an example on how the notations may look
like:
Precheck Complete - Audio/Glasses verified. Phone
was removed from the area. Window looking outside
to candidate's right, window to hallway on left. No
immediate items near the candidate
INCOMPLETE PRECHECK
PREFACE NOTATION : Precheck Incomplete
The precheck verification was not done due to
technical issues or environment security concerns.
We are to notate what has been verified as a guide
to the next agent who will handle the session.
Here is an example on how the notations may look
like:
Precheck Incomplete - ID verified. Video dropped
during panning. Advised to exit and relaunch.
We need to verify and see where they have
placed their phone if it was used or seen
during precheck. It needs to be included in
the notations as well as guidance for the
proctor that will observe the session.
We need to indicate where the clutter is in
relation to the candidate's testing surface.
(Is it within reach? Are there any items that
can disrupt the security and integrity of the
examination?)
PHONE PLACEMENT
1
2 CLUTTER
Security
Concerns
We need to include in our notations what
behavior that we have addressed (such as
leaning out of view, talking, etc. ) and/or
objects that could be concerning
ADDITIONAL ITEMS OR BEHAVIOR
ADDRESSED
3
Security
Concerns
Approved test aids are the items that needs
to be verified and is approved of usage by
the candidate's test sponsor.
These are objects that needs to be verified
to ensure the security and protect the
exam information.
APPROVED TEST AIDS
1
2 UNIDENTIFIED OBJECTS
Item Verification
Leaving detailed information about the
environment that is useful for the whole
duration of the examination. This will help
the proctor observe the session if the
candidate would display suspicious
behavior.
It also answers to questions (but not
limited to) :
Where is the candidate sitting? Are there
multiple points of entry to the room? Are
there pets or children in the area? Are they
in a public area?
Environmental
Information
HERE ARE A FEW EXAMPLES
• "Phone/ID have been placed on the bed,
behind the candidate."
• "Candidate has sticky notes on the wall
to their right."
• "Candidate has some clutter on the right
side of their desk"
SECURITY CONCERNS
• "TAV candidate is using a pen and 3
sheets"
• "Object on the wall is a light bulb
socket, candidate has turned to face
object."
ITEM VERIFICATION
HERE ARE A FEW EXAMPLES
• "Candidate has window to their left."
• "Candidate's dog is sitting on the
ground to their left."
• "Candidate is using an external camera.
The camera is positioned to the left
(TT's left) of their computer."
• "Candidate is using a very large monitor
that curves along the right and left
edges."
• "Candidate is sitting in an outside patio
of a coffeeshop."
ENVIRONMENTAL INFORMATION
ACTIVITIES
The candidate is up for precheck and its ADA
Accommodations include ID and PAN. The ID
Verification went well and there was no
phone found during the session. How will you
notate the session?
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
SITUATION 1:
1
Activities
The candidate is up for precheck and its ADA
Accommodations include ID. The phone was
used during the ID Verification and was
placed at another table behind the candidate.
How will you notate this session?
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
SITUATION 2:
1
Activities
The candidate was escalated for unidentified
object verification. You have verified that the
object was a bulb holder and have instructed
the candidate to face the object. How will
you notate the session?
_________________________________________
_________________________________________
_________________________________________
_________________________________________
_________________________________________
SITUATION 3:
1
Activities
000001631 - OLP SESSION TRANSCRIPT
NOTATION
REFERENCE:

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KLA CSA Basics Notation (2).pptx

  • 1. CSA BASICS: OLP SESSION TRANSCRIPT NOTATION CONNECTING ALL OF US WITHIN THE KRYTERION COMMUNITY
  • 2. AGENDA A Know the types of Notations B Set expectations on creating notations for security concerns, and; C Know what is expected in creating notations for Item Verification Situations
  • 3. INTRODUCTION Notations play a great role in every session that we handle. Some may need specific environmental descriptions based on what they are escalated for and some needs a simple 'Precheck Complete' to indicate that we have conducted a verification process for the candidate. Let's meet them one by one.
  • 4. PRECHECK SPECIFIC NOTATIONS SECURITY CONCERNS & ITEM VERIFICATION ENVIRONMENTAL INFORMATION CSA NOTATIONS • COMPLETE • INCOMPLETE Precheck Complete - Audio and Glasses Verified. Resumed Exam. Precheck Incomplete - ID Verified. Video Dropped during panning. Advised to exit and relaunch.
  • 5. Precheck notations that are added to the session where the environment verification is completed and the examination can be resumed. Precheck notations that are added to the session where the environment verification is NOT completed and the candidate needs to either exit & relaunch, contact live chat support, or be directed back to their test sponsor. COMPLETE PRECHECK 1 2 INCOMPLETE PRECHECK Precheck Specific Notation
  • 6. COMPLETE PRECHECK PREFACE NOTATION : Precheck Complete The precheck steps that should be done is listed in the ADA Description that is set depending on the Test Sponsor. These may include (but not limited to) ID, PAN, SSTA, TAV, and Bathroom Breaks. Here is an example on how the notations may look like: Precheck Complete - Audio/Glasses verified. Phone was removed from the area. Window looking outside to candidate's right, window to hallway on left. No immediate items near the candidate
  • 7. INCOMPLETE PRECHECK PREFACE NOTATION : Precheck Incomplete The precheck verification was not done due to technical issues or environment security concerns. We are to notate what has been verified as a guide to the next agent who will handle the session. Here is an example on how the notations may look like: Precheck Incomplete - ID verified. Video dropped during panning. Advised to exit and relaunch.
  • 8. We need to verify and see where they have placed their phone if it was used or seen during precheck. It needs to be included in the notations as well as guidance for the proctor that will observe the session. We need to indicate where the clutter is in relation to the candidate's testing surface. (Is it within reach? Are there any items that can disrupt the security and integrity of the examination?) PHONE PLACEMENT 1 2 CLUTTER Security Concerns
  • 9. We need to include in our notations what behavior that we have addressed (such as leaning out of view, talking, etc. ) and/or objects that could be concerning ADDITIONAL ITEMS OR BEHAVIOR ADDRESSED 3 Security Concerns
  • 10. Approved test aids are the items that needs to be verified and is approved of usage by the candidate's test sponsor. These are objects that needs to be verified to ensure the security and protect the exam information. APPROVED TEST AIDS 1 2 UNIDENTIFIED OBJECTS Item Verification
  • 11. Leaving detailed information about the environment that is useful for the whole duration of the examination. This will help the proctor observe the session if the candidate would display suspicious behavior. It also answers to questions (but not limited to) : Where is the candidate sitting? Are there multiple points of entry to the room? Are there pets or children in the area? Are they in a public area? Environmental Information
  • 12. HERE ARE A FEW EXAMPLES • "Phone/ID have been placed on the bed, behind the candidate." • "Candidate has sticky notes on the wall to their right." • "Candidate has some clutter on the right side of their desk" SECURITY CONCERNS • "TAV candidate is using a pen and 3 sheets" • "Object on the wall is a light bulb socket, candidate has turned to face object." ITEM VERIFICATION
  • 13. HERE ARE A FEW EXAMPLES • "Candidate has window to their left." • "Candidate's dog is sitting on the ground to their left." • "Candidate is using an external camera. The camera is positioned to the left (TT's left) of their computer." • "Candidate is using a very large monitor that curves along the right and left edges." • "Candidate is sitting in an outside patio of a coffeeshop." ENVIRONMENTAL INFORMATION
  • 15. The candidate is up for precheck and its ADA Accommodations include ID and PAN. The ID Verification went well and there was no phone found during the session. How will you notate the session? _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ SITUATION 1: 1 Activities
  • 16. The candidate is up for precheck and its ADA Accommodations include ID. The phone was used during the ID Verification and was placed at another table behind the candidate. How will you notate this session? _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ SITUATION 2: 1 Activities
  • 17. The candidate was escalated for unidentified object verification. You have verified that the object was a bulb holder and have instructed the candidate to face the object. How will you notate the session? _________________________________________ _________________________________________ _________________________________________ _________________________________________ _________________________________________ SITUATION 3: 1 Activities
  • 18. 000001631 - OLP SESSION TRANSCRIPT NOTATION REFERENCE: