This document contains a summary of Kiran Kumari R's professional experience and qualifications. She has over 6 years of experience in talent acquisition, HR operations, banking operations, and sales channel management. Currently she works as an HR Placement Partner and PowerUser at IBM India Pvt Ltd since January 2015 where her responsibilities include recruitment and onboarding of candidates in the US and Canada. Previously she worked as a Team Leader at Standard Chartered Finance Limited from June 2010 to July 2012 managing a sales team and loan portfolio. She holds a B.Sc in Computers from SK University.

1. Kiran Kumari R
Ph – 9008596362
Contact Address – No 4/1, Flat no 208, 2nd floor, SK Brindavan, Lake view garden
road, K Channasandra road, Horamavu, Bangalore - 560043
Email – kirank0129@gmail.com
Professional Synopsis
I am a competent HR – Recruitment Specialist with over 6 years of varied expertise
in Talent Acquisition, HR Operations, Banking Operations, and Sales Channel
Management.
Professional Skills:
1) I am a certified HR- Recruitment professional. My Job profile involves Talent
screening and subsequent activities post the selection, hiring and on-boarding
of talent within IBM.
2) Also handling backend recruitment operation for candidates hired in US and
Canada. The primary agenda of the portfolio is to deliver an accurate
recruitment completion with the most simplified approach.
3) I have been sales team leader for over 2 years with Standard Chartered Bank
handling multiple products like General Insurance, Credit Card Loans and
Personal Loans.
Achievements:
1) Received multiple rewards for IBM ‘s 1-3-9 value and practice: Put “Client
First”, “Show Personal Interest” and “Dare to create Original Ideas”.
2) I have been awarded as a star performer twice in 2013/2014 for an
achievement of over 100% productivity along with 100% accuracy.
3) Have been certified as “The Rising Star” for the performance delivered in
the 1st 6 months of Joining SCFL. This certificate is issued directly by the Head
of Consumer Banking.
4) Have been consistently amongst the top Team Managers in the country.
5) Have built a strong network of referral partners for the Bank’s focus on Self-
Employed.

2. Work Experience:
1. IBM INDIA PVT LTD
A) HR – Placement Partner and PowerUser
January 2015 to till date
Description:
Process: IBM US Placement Partner and PowerUser
My job role includes partnering with IBM Managers in the United States region
to enable understanding, adoption and effective use of assessments to deliver
the highest quality talent search within IBM. I work closely with the client,
IBM’s Operation Management, and staff to define, develop, plan and
implement recruiting strategies to provide a qualified candidate pool. Post
selection of candidates engaging with Hiring Manager for offer process,
collecting all the required approvals and documentation for releasing the offer
letter and closing the job posting after candidate accepts the offer.
Responsibilities:
 Works with client Hiring Managers and business unit leaders to define and
document hiring forecasts
 Upon approval of a new requisition, work with Hiring Manager to set Service
Level Agreements (SLA) expectations and requirements
 Work within predefined recruitment processes while monitoring that process
to identify, recommend areas, improve and to ensure best practices at all
times
 Identify new methods with the approach for sourcing of candidates and
generating new leads
 Obtaining required approvals and documentation for releasing offer letter to
candidates.
 After fulfillment of job post, sending out communication to rejected
candidates and closing the requisition.
Description:
Process: IBM PowerUser
My Job role includes monitoring the UI tool behavior and recommend process
changes for simplification of any approach. Any change implemented on the
tool is subsequently cascaded to the users in the form a Process Update. As a
power user I am also responsible for any technical assistance on the tool.
B) HR – Recruitment Professional
August 2012 to January 2015
Description:
Process: IBM US/Canada Recruitment Specialist

3. IBM US/Canada Recruitment channel provides operations support to
candidates hired in US and Canada for an offer letter and back ground
verification process. Once a recruiter has identified a potential candidate and
is prepared to make an offer, the subsequent process is handed to
Recruitment Specialist. The RS initiates ODF (Offer Details Form) to assess
candidate expertise and execute of all pre-offer, offer, and accept processes
(including hiring a foreign national), and knowledge of the on boarding
process. In addition, the RS serves as a guide to the Hiring Manager, and
candidate at every step to ensure world class delivery of talent.
Responsibilities:
 As a recruitment specialist I am currently engaged in the process of rolling
out offer letter to potential candidates.
 Post rolling out an offer letter, my job role is to get a complete background
verification of a candidate initiated and completed within defined timelines.
 Post receipt of the verification report, I am engaged in authenticating a
candidature which further allows the recruitment completion.
 RS facilitates offer letter and accept letter processing, initiates additional pre-
employment checks and oversees on boarding process.
 Execute specific hiring process steps at each stage where required
 Provide advice and counsel to the hiring manager on all aspects of offer
process (for compensation details, salary ranges can be provided)
 Manage the candidate and manager experience during offer process and
during the on boarding process, as needed.
 Review ODF from managers, including advising when additional approvals are
required for the manager to obtain.
 Exercise professional judgment in matters related to the candidate and hiring
manager relationship
2. Standard Chartered Finance Limited
A) Team Leader
June 2010 to July 2012
Responsibilities:
 As a Team Manager, I handle Bangalore location for Personal loans, Business
loan.
 Obtained opportunity to handle Referral portfolio for the entire Bangalore for
our channel.
 Conduct regular team meetings with all the channels and work closely on
issues if any and ensure smooth functioning of loan process.
 Ensure over 95% of First Time Right on submitted PL Applications.
 Doing analysis on the customer credit worthiness of the customer for further
processing.
 Recommend for approval and disbursal of loans.
 M.I.S tracking, reporting and analyzing data on the business health and also
the number of delinquency account

4.  Maintenance of zero client complaints.
 Analyzing data on daily business by the particular vertical.
 Evaluating the frontline agents performance and giving feedback
 Monitor team performance on regular basis
 Coach team members in the areas where they need improvement
 Establishing quality standards and implementing stringent QC on the
applications submitted for Personal loans.
Academic Qualification:
Qualification University / Board
Year of
Passing
B.SC (Computers)
SK University
(Visakhapatnam)
2007
S.S.L.C
Andhra Board of
Secondary Education
2002
Personal Data
Date of Birth : January 29, 1987
Sex : Female
Languages : English, Hindi, Telugu