Over 20 + years working as an IT consultant for Accenture, who is the only employer I have had since graduation from U.S.C. Started as a programmer at BCBSSC, IT audit, IT audit Mgr, PM in 9 clients over last 14 years.

1. KEITH INMAN
KEITH_INMAN@ATT.NET
904-923-5884 CELL 904-285-5884 HM
WORK IN JACKSONVILLE FL.AREA
WWW.LINKEDIN.COM/IN/KEITHINMAN2
SUMMARY
IT consultant with over 24 years working for Accenture LLC since college graduation with Bachelor Degrees in
Computer Science, Accounting and Business Management coupled with 14 years IT PM, 8 years IT Audit and 3
years as a programmer working in a variety of industries. Work with ERP, Business Centric Deliveries, Internal,
Enterprise Wide, Third Party Installations and E-Comm projects. Excellent experience using a variety of project
management and IT Audit tools including Certs in PMP, MS Project, Clarity, SharePoint, PCI DSS, ISO, CISA and
Teammate among others listed below. Excellent technical and interpersonal skills with a proven track record for
delivering under budget and ahead of schedule projects. Experience working with IT Steering Committees in the
formulation and execution stages of RFP’s on multiple assignments. This includes setup and response of 3rd party
RFPs working with IT selection committees, BI and PMO groups.
EXPERIENCE
**ALL JOBS THROUGH ACCENTURE LLC SINCE COLLEGE GRADUATION** July 1986 – Present
Southeastern Grocers LLC formally Bi-Lo Holdings LLC, Jacksonville, FL May 2014 – Present
SR. ERP E-Commerce Development Manager, Software Upgrade Manager and PMO Consultant
 Managed 3 simultaneous IT projects and performed an initial IT Audit for each including PIM’s of all groups
associated with each project. Assisted with the installation of automated testing tools work kit and provided
consulting services to the PMO Group. Project budgets range from $1.2 - $3.6 million.
 Developed 3 separate business charters to summarize the objectives, BRD and SOW to be performed in order to
accomplish Stakeholder needs and reduce pain levels from a daily operational perspective for each project.
 Utilized newly developed macros through Excel spreadsheets for all managed projects to be stored for future use
in other development projects including control objectives and conversion methods.
 All IT audit findings were delivered to Business stakeholders through Excel for weekly updates. Reclamation and
percentage of fault tolerance data phases tracked using Load Runner testing software. .
 Delivered monthly status for all projects to the IT Steering Committee through SharePoint generated templates,
including weekly status meetings for all stakeholders of each project.
 Assign and track task progress for all involved through Clarity Software.
 Tracked KPI’s utilizing Cognos Metrics Manager Score Carding to utilize projects status indicators outside normal
budgeted financials, including efficiency, performance, progress and or quality of initial project plan.
 401K Eligibility Project - Consolidation of all 3 Grocery Store subsidiaries running under the Southeastern
Grocers umbrella to provide a web based ERP managed entitlement system through a single E-commerce 3 tier
server application, while providing employees 4 different avenues for entitlement approval and enrollment.
 Wrote and managed RFP associated with PeopleSoft conversion and interface of new web based application.
 POS Invatron Software Upgrade (Eplum Module) - A 3rd party vendor application upgrade that maintains and
updates all information needed for in-store scale weighed items. Handheld barcode scanners are used for
inventory updates.
 Consultant to PMO and BI Groups - Assisted the PMO Group in the formulation of an RFP and plan of action
for presentation to the IT Steering Committee for the move of the IT Division from Waterfall to Agile development
Methodologies utilizing IBM Cognos BI software for ROI and projected break-even point presentations.
 Provided internal direction for automated Q/A & ISO 14001 Mgt Standards – Provided RFP for PMO group
and SME’s while also assisting with the management of installation and training of preferred solution, Win-Runner
and Load-Runner (TeamSite) as an automated testing tool chosen from developed RFP.
 Utilized HP ALM (HP Application Lifecycle Management tool) for performance, load-bearing ratios, utilizing
TeamSite software for content management and the development of a Charter and BRD utilizing Pmbok
templates.
 After IT approval for change to Agile methodology, wrote conversion plan for the installation of Atlassian/Jira
QA/software with RFP approval for 3rd party vendor IT Central Station. To include server and data center options
for better control while remaining compliant with enterprise IT, security and IP privacy policies.

2. Wal-Mart Inc., Bentonville, AR Feb 2012 – Mar 2014
E-Commerce ERP IT Project Solutions Manager
 Manage a 2-phase installation. Phase 1 includes an IT Audit, utilizing Teammate (ReSA) for new 3rdparty (MS
Dynamics CRM), RMS, evaluation of PIM groups associated with Point-of-Sale data operations. Including risk
optimization, financial reporting, risk analysis utilizing RMF processes. Controls compliancy, gap fit analysis, ROI
and reclamation data reported through the Teammate EWP module.
 Performed initial IT Audit using developed macros in Excel spreadsheets, including IT controls compliancy.
 Developed business charter to include the use of upfront kiosks at all Super Wal-Mart areas only. Utilizing an
ERP 3 tier solution, all other POS terminals will continue to run under the SAP retail software suite.
 Design RFP for solicitation of new financial monitoring software used in Kiosks only in Super Wal-Marts.
 Setup demos of Sales Force and MS Dynamics CRM packages, utilizing a self- written 30-point grade-out
spreadsheet for all attendees. After site visit evaluations it was clear that MS Dynamics was the best product,
based on auto interfaces with MS suite and the soon to be released cloud technology.
 Utilize CAAT's in compliance with the client's policies and procedures to determine ACL (Access Control List) and
filtering techniques (SQL queries, Access Reports).
 Utilize Veracode IT Audit Software for code compliance and completeness of conversion programs to backend
SAP postings.
 Phase 2 included the third party installation of MS CRM Dynamics Sales, Customer Support, Marketing and
Product Tracking modules, training of sales force and support for 3 months after go live date. A third party vendor
handled web hosting.
 Determined all Stakeholder and department heads associated with the project.
 Provide Visio flow chart to upper IT management for approval of pre-installation tasks utilizing SDLC process.
 Formulated direct relationships with SME's from each area through weekly status meetings and shadowing of
departmental SME's to document their daily activities and current operational pains.
 Responsible for the creation of cross-functional project teams while working directly with SME's in the SAP,
Operations Support, Sales and Marketing areas for preparation of technical documents for the development team.
 Held daily start-up meetings and weekly sprint iteration meetings with Development, Q/A and Business Partner
team members.
 Responsible for set up of SharePoint templates for internal tracking of complete project, including separate
templates for training and support hours of Regional Managers conducted by myself. Held training sessions on all
customization and made screen modifications where needed.
 MS Project utilized for overall project tracking through MS installation and support staff.
 Deliver sign-off document including reclamation reports and graphs to Stakeholders for new install.
CSX Transportation, Jacksonville, FL Feb 2007 – Dec 2011
IT Project Manager & IT Audit Controls Consultant
 Perform an internal IT Audit utilizing modules of TeamMate Audit software and a PIM evaluation of all IT and
Business Stakeholder groups involved with the train profile process. This includes but not limited to security
controls (outside the PIM discovery) and a high-risk evaluation performed through identification of existing
process pain levels by department with documentation tracking through the EWP module and reporting through
the TeamCentral module.
 Develop Project Charter to serve as summarized version of complete objectives and SOW to be performed in
order to accomplish Stakeholder needs and reduce pain levels from a daily operational perspective.
 This procedure decreased potholes and roadblocks from the initiation of the project and became very useful
during the reclamation process while assisting with budgeting controls as well.
 Provide clear and concise documentation on audit conclusions to all Departmental Stakeholders.
 Interacted with all five divisions including Directors, Managers and SME's to develop a detailed BRD and a
Prioritized Pain Area Assessment Chart by division.
 Act as Site Administrator for SharePoint Templates and workflow development for the entire project through all six
stages of the SDLC.
 Tracked all departmental project release procedures, deployment and launch dates.
 Conducted Post Mortem KPI's and reviews to assure all SLA improvements and procedures were met.
 Documented all findings in the EWP module of TeamMate, which rolls up into the Central module for reporting.
 Attended and reported on BI (Business Intelligence) meetings to assure that at an enterprise level all five divisions
are aware of IT initiatives through self-deployed templates using SharePoint software.
 Created monthly status reports through SharePoint to provide all Business Partners of current project status.

3. IT Project Manager (combination of CSX RR and Conrail RR Lease Tracking Applications)
 Managed the E-commerce ERP build-out of Conrail RR's Property Lease Tracking application with CSX RR's
Property Lease Tracking application to form a best gap fit model for Windows platform upgrades that will serve
both companies needs while operating under the CSX name after the acquisition.
 Utilize MS Project for SDLC (six-phase project tracking methodology).
 Developed a Process Tracking Map of both Lease Tracking Apps utilizing SME's to create a Best Gap Fit analysis
delivered through Power Point, Visio and Excel presentation software. All documents and flowcharts were
presented to upper management with approximant time lines and resource needs at a 10,000 foot level pending
any changes in the initial process plan and conversion efforts to backend accounting apps.
 After approval, setup and managed the initial kickoff meeting to show the consolidation of both applications based
on initially approved presentation.
 Managed the build out of the SOW based on the business requirements document after approval of all SME's
involved in the project with the assistance of the Director of Application Development.
 Manage complete infrastructure of the project through daily sprint and weekly burn down meetings to assist in
allocation of resource needs for the following weeks. These meetings include all stakeholders that have task
assignments, including development, Q/A, software support, networking, DBA's, operations and all business
partners tracked against initial budget.
 Gain all stakeholder signoffs on parallel production runs, including procurement programs for payouts to
landowners and backend postings to Oracle Financials.
 Utilized SQL scripts and Chrystal reports through all stages for compliance with Process Tracking Map.
PGA Tour, Ponte Vedra Beach, FL Feb 2000 – Dec 2006
Sr. Project Manager
 Create RFP for the addition of a new inventory and GPS tracking system for all 16 TPC facilities.
 Manage the infrastructure addition of new GPS system at each club facility for tracking of all golf carts with touch
screen monitors. This project also incorporated the installation of handheld bar code inventory readers at each
club with nightly cash feeds to the corporate office in Ponte Vedra Beach Florida.
 All hardware and software purchases, Lease Tracking agreements and SLA agreements were also under my
management with signoff from the legal department.
 All daily financial transactions were summarized automatically at EOD for direct deposits to the corporate office
JDE accounting applications. Also all D&R documents varied pending each location of the TPC facility. After
developing the initial templates for D&R sites, all supervisors could then just fill in the blanks based upon the D&R
offsite location.
 After implementation templates and documentation were ironed out at the TPC of Ponte Vedra we then could
utilize the same method and techniques at each of the other 15 TPC courses by the use of 2 supervisors
reporting through myself and allowing for multiple installs simultaneously. Total project tracked through FileNet
enterprise management tool and Visio flowchart summary of all changes including D&R procedures.
IT Audit Process Manager & Ecommerce Web Development Manager
 Created design template for 3rd party RFP to aid in the sales of PGA Tour merchandise.
 Perform an internal controls audit of all departments involved and manage all phases of the MS CRM installation
for the Sales, Customer Service and Product tracking for all TPC courses and the newly deployed website hosted
by the third party vendor (Fanatics) to handle all PGA TOUR merchandise internet sales. Setup an on-going data
audit using CAAT's (SQL and Access queries) for extraction of all payments and inventory shipments to Fanatics.
Assuring the PGA Tour was being compensated correctly and with on-time payments.
 The Audit Discovery Report determined several shipments were never paid for or depleted from the accounting
system in the first month of production runs.
 After further investigation the stocking code received by Fanatics was missing a crucial serial number.
 Problem resolution required 3 backend conversion executables with no down time in web performance levels. All
project and budget tracking was measured utilizing FileNet management tracking tool. The sales module allowed
for tracking of internet sales plus all 16 TPC course sales for the Golf Shop, F&B, vendors and distributors.
Citibank Inc. Jacksonville FL, Tampa FL and Manhattan NY Aug 1991 – Nov 1999
Ecommerce Project Manager
 Worked as Project Manager over the development, assembly and deployment of all application build outs for the
re-engineering effort of the frequent flyer program.
 Utilized MS Project (CMA) software for project tracking viewed by Stakeholders.
 Utilized IRIS software for the identification of needed resources, tracking of development life cycle and task
assignments, interfaced to SharePoint for internal IT project tracking.

4. PCI Audit Compliance Manager (Encryption Upgrade for all ATM’s S.E. Region)
 All ATM’s were audited via FDIC for compliance encryption from 64 to 128 bit upgrade.
 Managed the compliance effort of all controls related to ATM software and keypad encryption for S.E. locations.
 Responsibility included the management of 84 total employees, T&A and budget regulation for complete project,
including signoff on all machines reported to corporate office in Manhattan N.Y.
 All project tracking was done using FileNet enterprise Management tool, which was also viewable by stakeholders
and all Business Partners.
Baywood Technologies Inc. Jacksonville FL May 1988 – Jul 1991
Software Delivery Manager
 Respond to all RFP’s for possible purchasing of wood product, procurement and maintenance software.
 Manage development and support efforts for all modules of wood product, facility maintenance, and access
control related software running on client server and ASP platforms in both SQL server and Oracle database
platforms.
 Utilize Load Runner and Win Runner for automated testing deliverables and regression testing for proof of
concept changes.
Blue Cross- Blue Shield Columbia S.C. Jul 1986 – Apr 1988
Business Analyst / SQL Programmer
 Performed IT B/A and SQL query duties for the initial development of a web based application Medical
Information Management System (MIMS) to be used initially by all physician offices for filing claims, verify benefits
and prescription tracking for all BCBSSC patients.
 Programmed new online interface to MMIS (Medicaid System) utilizing Cobol/CICS screens.
 Perform fact-finding meetings with providers and agents to develop a best-fit analysis for claim form and patient
information input on newly developed display screens, including the ability to check patient benefits online without
any phone calls to a support desk.
EDUCATION
University of South Carolina - 1986 Attended on full golf scholarship
School of Business Management - B.S. Computer Science & Accounting
CERTIFICATIONS:
School of Logistics Management -American Public University (APU)
Certifications obtained through Anderson/Accenture Corp. Business School Chicago IL:
CISA Cert, ISO 9001 IT Cert, PCI DSS Cert, Sarbanes-Oxley (SOX) Cert, Clarity Cert, SharePoint Cert, PMP (PMBOK,
need 30 PDU’s to gain re-activation, waiting to attend seminar to gain PDU’s) Cert, MS Project Cert, Visio, Access,
RMP (Risk Management Professional) Cert, COBIT & COSO Cert, InfoGenesis (POS) Training, Q/A .