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DecisionsSlide 1
The Cloud, CPM and the CFO
DecisionsSlide 2
Agenda
•  Priorities in finance and best practices
•  History of financial applications
•  Bringing Value
•  Customer success through the cloud
•  Wrap up
DecisionsSlide 3
What is Driving Change?
DecisionsSlide 4
The Evolving Role of Finance
Bean	
  Counter	
  
Reac-ve	
  
“2000	
  and	
  late”	
  
Rigid	
  
Data	
  
Report	
  Business	
  	
  
Results	
  
Business	
  Partner	
  
Pro	
  ac-ve	
  
Real	
  -me	
  
Flexible	
  
Informa-on	
  
DRIVE	
  BUSINESS	
  	
  
RESULTS	
  
Technology	
  	
  
	
  is	
  a	
  key	
  
enabler	
  
DecisionsSlide 5
Spreadsheets
DecisionsSlide 6
What’s Wrong With Spreadsheets?
•  Not built for a process
•  Prone to error
•  Not built for collaboration
•  Unstructured documentation
•  Invisible dependencies
•  Lack of flexibility
•  Little modularity support
•  No separation of data to end-user interface
•  Changing is major surgery
•  Too much time!
•  …The list goes on... ….Too much time on non value
added activities"
DecisionsSlide 7
Priorities
•  Drive Decision-making
•  Elevate the Role of Finance
•  Visibility and Performance Management
•  Buy from vendors who know finance
DecisionsSlide 8
What We Are Hearing
•  Need functional decisions to incorporate financial implications
•  Strategic plan is not driven into operations
•  Difficulty with scenario modeling
•  Need for variance analysis, ad hoc reports and dashboards
•  Reporting deficiencies, lack of out of the box finance support
•  No version control, broken links, errors and long nights
Better
Performance
Process
Efficiency
DecisionsSlide 9
Bringing value – Data and Process &Technology
DecisionsSlide 10
Getting the process right
Adjust	
  	
  	
  
Currency,	
  Intercompany,	
  Journals	
  
Close	
  
Collect	
  
Report	
  
Management,	
  Legal,	
  External	
  
Average	
   World	
  class	
  
Time	
  spent	
  on	
  close	
  ac>vi>es	
  
12	
  days	
  
6	
  days	
  
2	
  days	
  
Analyze	
  
Adjust	
  	
  
Close	
  
Collect	
  
Report	
  
Analyze	
  
and	
  
Forecast	
  
More	
  
>me	
  for	
  
analysis	
  
Less	
  	
  
>me	
  on	
  
mechanics	
  
	
  Freeing	
  up	
  -me	
  for	
  beGer	
  planning	
  
DecisionsSlide 11
Enhanced visibility starts with better data
Your Company
Exchange
Rates
Operational
Data
Financial
Data
Industry
Benchmarks
Leading
Indicators
DecisionsSlide 12
Corporate
Metrics
Weekly Monthly Quarterly
Functional
Metrics
vs.Budget
vs.Benchmarks
Bookings, MRR
Pipeline
Customer Count
Cash, CF, AR, AP
Headcount
Trends/Time
Responses
Opportunities
Website hits
Customer Portal
Activity
Support tickets
Customer usage
Summary GAAP
Financials
Customer Churn
DSO
Detailed GAAP
Financials
NPS
Partner Count
Time to Activate
Employee
Retention
Win/Loss Rates
Product Mix
Uptime
PM Utilization
Ticket resolution
time
Bug count
Frequency
Context
Drive decision making with broader access to data
DecisionsSlide 13
Result of implementing new technology
DecisionsSlide 14
Result of using SaaS technology
DecisionsSlide 15
What new Technology Brings
Performance	
  
Right	
  features	
  
Driven	
  by	
  vendor	
  
Technology	
  
agnos-c	
  
Customiza-on	
  	
  
Ease	
  
Of	
  Use	
  
Benchmarks	
  	
  
Best	
  people	
  on	
  the	
  right	
  problems	
  
Integra-on	
  of	
  efforts	
  and	
  avoid	
  silos	
  
Vendor	
  	
  
agnos-c	
  
Enabled	
  by	
  cloud	
  
Low	
  ongoing	
  costs	
  
Low	
  ini-al	
  costs	
  
Driven	
  by	
  vendor	
  
Helped	
  by	
  cloud	
   Access	
  to	
  latest	
  func-onality	
  
DecisionsSlide 16
Basic
Customization
Discrete
Simple
Finance
Soloed data
Separate apps
Upfront $$$$$
Sophisticated
Configuration
Integrated
Multidimensional
Cross Functional
Collaborative
Integrated
Features	
  
Process	
  
Data	
  
People	
  
Effort	
  
Architecture	
  
Flexibility	
  
Economics	
   Pay As You Grow
Love	
  ‘em	
  and	
  leave	
  ‘em	
  
Business	
  Partner	
  
Effect of new technology
DecisionsSlide 17
Putting This into Practice
Realizing the Value
Cervello
DecisionsSlide 18
Introduction to Cervello
Cervello helps companies improve their analytics and planning
capabilities. We take an innovative approach to making complex
solutions simple so our clients can focus on running their businesses
and serving their customers. Our services and applications enable our
mid-market, enterprise, and business services clients to gain the
benefits of a world class analytics and planning without the headaches.
Cervello is one of Host Analytics’ premiere partners and was recognized
as Partner of the Year for 2010.
DecisionsSlide 19
A model for better management - CPM
DecisionsSlide 20
On-Premise SaaS*
Two major categories of solutions that enable
CPM on a sustainable basis
* attributes of SaaS
•  Multi-tenant
•  No hardware
•  Lower implementation costs
•  Upgrades part of subscription
•  Predictable cost structure
•  Scalable
DecisionsSlide 21
Why SaaS?
•  The cloud (and SaaS) is a significant macro trend in enterprise
software for both startups and existing players
•  SaaS offers a more compelling value proposition
DecisionsSlide 22
Why SaaS? – in line with macro trends
•  nearly every business application start-up in the past 10 years is
principally offered as SaaS
•  all of the large, on-premise software companies acknowledge this
trend are are attempting to get there
•  there are 13 public SaaS companies with a combined market cap
of over $35B and the SaaS category is growing at a 20% CAGR
•  according to Gartner Group estimates, SaaS applications
accounted for a little more than 10% of total enterprise software
market last year and should reach at least 16% by 2014
DecisionsSlide 23
Why SaaS? – better value proposition
1.  Lower TCO and faster ROI
o  Predictable and comprehensive cost structure
o  Faster application development
o  Less application maintenance
2.  World class environment owned by finance
o  Very little support needed from IT
o  Maintenance and upgrades owned by vendor
o  Rapid product innovation and top tier security
3.  Focus on the business solution
o  Technology platform owned by vendor
o  Will scale with you as you grow
4.  Value added services
o  Benchmarking and external data
o  Application modules and templates
DecisionsSlide 24
Common issues raised in buying process
•  Security of the data – everyone
•  General awareness of the solution category – specialty manufacturing
company
•  Finance control – national restaurant chain
•  IT control – media company
DecisionsSlide 25
Common reasons people adopt SaaS
•  Innovative thinkers (probably are already using other SaaS apps)
•  Recognize cost vs. value and time to value are big benefits
•  Don’t have the bandwidth to support complicated on-premise apps
•  Want significantly less dependence on IT
DecisionsSlide 26
Case Study: Public Medical Device Company
•  The Business Challenge
–  Finance team wanted to get
control of operational data
–  Struggling with too much time
spent on budget, forecast, and
variance reporting
–  Goal: Better integration of
financial and operational data
–  Goal: Executive reporting
(e.g., through dashboards)
including the sales pipeline
•  The Company
–  Medical device manufacturer
–  Over $160mm in revenues
–  3 different markets
–  Rapidly growing revenues
–  30%+ improvement in gross
margins in last year
–  Acquisition of competitor in
last year
DecisionsSlide 27
Data Warehouse
GL1 Inventory
Export	
  
Data Management
Layer (Trusted
Network)
SaaS Layer (CPM,
BI and CRM)
Data Source Layer
(ERP)
Planning
(Bud, Fcst, Reporting, Variance Analysis)
Dashboards & Analytics
(Ad Hoc Analysis, Time Series, KPIs)
Import	
  
GL2
Case Study: cloud based integrated CPM
DecisionsSlide 28
Conclusion
•  Promoting fact-based decisions throughout the corporation is key
•  The cloud will help you realize the value with less investment
•  SaaS financial applications can
–  Elevate the role of finance quickly
–  Add rigor into financial processes without increased overhead
–  Expand collaboration across the corporation without increasing
associated infrastructure
DecisionsSlide 29
Thank You

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The Cloud, CPM and the CFO

  • 1. DecisionsSlide 1 The Cloud, CPM and the CFO
  • 2. DecisionsSlide 2 Agenda •  Priorities in finance and best practices •  History of financial applications •  Bringing Value •  Customer success through the cloud •  Wrap up
  • 3. DecisionsSlide 3 What is Driving Change?
  • 4. DecisionsSlide 4 The Evolving Role of Finance Bean  Counter   Reac-ve   “2000  and  late”   Rigid   Data   Report  Business     Results   Business  Partner   Pro  ac-ve   Real  -me   Flexible   Informa-on   DRIVE  BUSINESS     RESULTS   Technology      is  a  key   enabler  
  • 6. DecisionsSlide 6 What’s Wrong With Spreadsheets? •  Not built for a process •  Prone to error •  Not built for collaboration •  Unstructured documentation •  Invisible dependencies •  Lack of flexibility •  Little modularity support •  No separation of data to end-user interface •  Changing is major surgery •  Too much time! •  …The list goes on... ….Too much time on non value added activities"
  • 7. DecisionsSlide 7 Priorities •  Drive Decision-making •  Elevate the Role of Finance •  Visibility and Performance Management •  Buy from vendors who know finance
  • 8. DecisionsSlide 8 What We Are Hearing •  Need functional decisions to incorporate financial implications •  Strategic plan is not driven into operations •  Difficulty with scenario modeling •  Need for variance analysis, ad hoc reports and dashboards •  Reporting deficiencies, lack of out of the box finance support •  No version control, broken links, errors and long nights Better Performance Process Efficiency
  • 9. DecisionsSlide 9 Bringing value – Data and Process &Technology
  • 10. DecisionsSlide 10 Getting the process right Adjust       Currency,  Intercompany,  Journals   Close   Collect   Report   Management,  Legal,  External   Average   World  class   Time  spent  on  close  ac>vi>es   12  days   6  days   2  days   Analyze   Adjust     Close   Collect   Report   Analyze   and   Forecast   More   >me  for   analysis   Less     >me  on   mechanics    Freeing  up  -me  for  beGer  planning  
  • 11. DecisionsSlide 11 Enhanced visibility starts with better data Your Company Exchange Rates Operational Data Financial Data Industry Benchmarks Leading Indicators
  • 12. DecisionsSlide 12 Corporate Metrics Weekly Monthly Quarterly Functional Metrics vs.Budget vs.Benchmarks Bookings, MRR Pipeline Customer Count Cash, CF, AR, AP Headcount Trends/Time Responses Opportunities Website hits Customer Portal Activity Support tickets Customer usage Summary GAAP Financials Customer Churn DSO Detailed GAAP Financials NPS Partner Count Time to Activate Employee Retention Win/Loss Rates Product Mix Uptime PM Utilization Ticket resolution time Bug count Frequency Context Drive decision making with broader access to data
  • 13. DecisionsSlide 13 Result of implementing new technology
  • 14. DecisionsSlide 14 Result of using SaaS technology
  • 15. DecisionsSlide 15 What new Technology Brings Performance   Right  features   Driven  by  vendor   Technology   agnos-c   Customiza-on     Ease   Of  Use   Benchmarks     Best  people  on  the  right  problems   Integra-on  of  efforts  and  avoid  silos   Vendor     agnos-c   Enabled  by  cloud   Low  ongoing  costs   Low  ini-al  costs   Driven  by  vendor   Helped  by  cloud   Access  to  latest  func-onality  
  • 16. DecisionsSlide 16 Basic Customization Discrete Simple Finance Soloed data Separate apps Upfront $$$$$ Sophisticated Configuration Integrated Multidimensional Cross Functional Collaborative Integrated Features   Process   Data   People   Effort   Architecture   Flexibility   Economics   Pay As You Grow Love  ‘em  and  leave  ‘em   Business  Partner   Effect of new technology
  • 17. DecisionsSlide 17 Putting This into Practice Realizing the Value Cervello
  • 18. DecisionsSlide 18 Introduction to Cervello Cervello helps companies improve their analytics and planning capabilities. We take an innovative approach to making complex solutions simple so our clients can focus on running their businesses and serving their customers. Our services and applications enable our mid-market, enterprise, and business services clients to gain the benefits of a world class analytics and planning without the headaches. Cervello is one of Host Analytics’ premiere partners and was recognized as Partner of the Year for 2010.
  • 19. DecisionsSlide 19 A model for better management - CPM
  • 20. DecisionsSlide 20 On-Premise SaaS* Two major categories of solutions that enable CPM on a sustainable basis * attributes of SaaS •  Multi-tenant •  No hardware •  Lower implementation costs •  Upgrades part of subscription •  Predictable cost structure •  Scalable
  • 21. DecisionsSlide 21 Why SaaS? •  The cloud (and SaaS) is a significant macro trend in enterprise software for both startups and existing players •  SaaS offers a more compelling value proposition
  • 22. DecisionsSlide 22 Why SaaS? – in line with macro trends •  nearly every business application start-up in the past 10 years is principally offered as SaaS •  all of the large, on-premise software companies acknowledge this trend are are attempting to get there •  there are 13 public SaaS companies with a combined market cap of over $35B and the SaaS category is growing at a 20% CAGR •  according to Gartner Group estimates, SaaS applications accounted for a little more than 10% of total enterprise software market last year and should reach at least 16% by 2014
  • 23. DecisionsSlide 23 Why SaaS? – better value proposition 1.  Lower TCO and faster ROI o  Predictable and comprehensive cost structure o  Faster application development o  Less application maintenance 2.  World class environment owned by finance o  Very little support needed from IT o  Maintenance and upgrades owned by vendor o  Rapid product innovation and top tier security 3.  Focus on the business solution o  Technology platform owned by vendor o  Will scale with you as you grow 4.  Value added services o  Benchmarking and external data o  Application modules and templates
  • 24. DecisionsSlide 24 Common issues raised in buying process •  Security of the data – everyone •  General awareness of the solution category – specialty manufacturing company •  Finance control – national restaurant chain •  IT control – media company
  • 25. DecisionsSlide 25 Common reasons people adopt SaaS •  Innovative thinkers (probably are already using other SaaS apps) •  Recognize cost vs. value and time to value are big benefits •  Don’t have the bandwidth to support complicated on-premise apps •  Want significantly less dependence on IT
  • 26. DecisionsSlide 26 Case Study: Public Medical Device Company •  The Business Challenge –  Finance team wanted to get control of operational data –  Struggling with too much time spent on budget, forecast, and variance reporting –  Goal: Better integration of financial and operational data –  Goal: Executive reporting (e.g., through dashboards) including the sales pipeline •  The Company –  Medical device manufacturer –  Over $160mm in revenues –  3 different markets –  Rapidly growing revenues –  30%+ improvement in gross margins in last year –  Acquisition of competitor in last year
  • 27. DecisionsSlide 27 Data Warehouse GL1 Inventory Export   Data Management Layer (Trusted Network) SaaS Layer (CPM, BI and CRM) Data Source Layer (ERP) Planning (Bud, Fcst, Reporting, Variance Analysis) Dashboards & Analytics (Ad Hoc Analysis, Time Series, KPIs) Import   GL2 Case Study: cloud based integrated CPM
  • 28. DecisionsSlide 28 Conclusion •  Promoting fact-based decisions throughout the corporation is key •  The cloud will help you realize the value with less investment •  SaaS financial applications can –  Elevate the role of finance quickly –  Add rigor into financial processes without increased overhead –  Expand collaboration across the corporation without increasing associated infrastructure