The director of Howell Funeral Home wrote a letter recommending Kenya Massey for a human resources role. Massey has worked at Howell Funeral Home for 2 years as an HR Consultant, helping to establish guidelines and processes. She contributed to new payroll systems, staffing management, office policies and procedures, and ensured compliance with HR state and federal guidelines. The director highly recommends Massey for an HR role due to her valuable work, continued education, and ability to encourage excellence in others.

1. Howell Funeral Home 10220 Guilford Rd, Jessup MD Contact (410) 664-6800
May 1, 2015
Dear Robert Half
I am writing to recommend Kenya Massey for a Human Resources role for one of
your many clients. Kenya has worked for my organization for approximately 2
years. Shehas taken on the role as HR Consultantand helped to create and
establish guidelines to improveour processes. Below area few areas that shehas
contributed to facilitating for Howell Funeral Home:
 New payrollsystems and processes
 Staffing Management and Scheduling for a 24/7 cycle
 Created Office Policies, Handbook and Procedures
 Updated currentHR State and Federal guidelines for compliance
 Full Cycle Recruiting (job analysis, job descriptions, posting, screening,
interviewing etc)
 Employee retentions and relations issues
Kenya has been an invaluable asset to our organization. She has made great
strides in continuing her education and learning experience in the field of Human
Resources. Itis with great pleasure that we recommend her for a Human
Resources role. Her passion, enthusiasmand creativity in what shedoes
encourageothers to operate in excellence.
Best Regards
Thomas Matthews
Director
Direct Contact 443 761 5716 (Preferred)