The document provides a summary of Kelsey Krug's work experience and education. It shows that she has over 5 years of experience in retail management and sales roles at Nordstrom and other fashion retailers. Her most recent role is as an Assistant Manager at Nordstrom Cherry Creek in Denver where she assists in managing a $6 million sales floor and trains new employees. She has a BS in Fashion Merchandising from Texas Christian University with a 3.69 GPA and business minor.
Current highly-motivated Shift Supervisor looking for a position utilizing my expertise in customer service and care, along with organization, coaching, and training for the overall success and development of the business. Offers strong competency in records management, a desire to make a difference, and a keen eye to detail to improve the overall efficiency.
Bachelors in Psychology in progress with a maintained 4.0 gpa. Looking to build a career more closely related to my degree.
Current highly-motivated Shift Supervisor looking for a position utilizing my expertise in customer service and care, along with organization, coaching, and training for the overall success and development of the business. Offers strong competency in records management, a desire to make a difference, and a keen eye to detail to improve the overall efficiency.
Bachelors in Psychology in progress with a maintained 4.0 gpa. Looking to build a career more closely related to my degree.
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1. experience >>
Nordstrom - Cherry Creek, Denver
Assistant Manager, POV/Active >> June 2016 - Present
• Assist in managing a $6,000,000 year sales floor with 13 employees.
• Excel in selling more than double the required sales per hour for an Assistant
manager in Point of View and Active.
• Develop selling strategies to meet individual and team goals.
• Train interns and new hires on registers, providing excellent customer
service, and exceeding required expectations.
• Merchandise and coordinate floor moves to improve product sales.
Full Time Sales Associate, TBD >> December 2014 - June 2016
• Exceeded monthly and YTD sales goals provided by the department manager.
• Enhanced customer’s shopping experience by delivering expert knowledge
about current trends, products, and fabrics.
• Actively listened to client needs while creating a fun, positive experience.
Mori Lee, Basic Design, New York
Showroom Coordinator >> May 2013 - May 2014
• Organized and maintained Mori Lee’s 13 collections in New York showroom.
• Managed color quality assurance. Approved lab dips for fabric vendors.
Updated color swatch books.
• Assisted in showroom setup and break down at Bridal Markets in New
York, Dallas, Chicago, and Atlanta.
• Mastered detailed fast paced work of runway productions. Paginated
dresses, styled and accessorized models for preview and market runways.
• Directed the incoming and outgoing flow of merchandise via UPS/Fed Ex.
• Created historical record of Mori Lee’s advertising and PR campaigns.
• Presented trend analysis on cutting-edge fashions to design team.
Forty Five Ten, Number One, Dallas
Stylist/Sales Associate >> October 2012-May 2013
• Provided high-end personalized service for new and existing clientele.
• Developed daily Instagram and Twitter pages for Number One.
• Wrote and communicated business summaries to corporate executives.
Buy Request, Dallas
Styling Assistant >> Fall 2011- Spring 2012
• Photo-styled and reorganized client’s closets.
• Assisted stylist in creating outfits for client’s personal look book.
• Responsible for purchased and returned merchandise.
• Developed professional relationships with boutique associates.
KK 550 South Dahlia Apt F204
Denver, CO 80246
kkrug131@gmail.com
512.796.9961
Kelsey Krug
education >>
Texas Christian University,
Fort Worth, Texas, GPA: 3.69/4.00
• BS in Fashion Merchandising, May 2012
• Business Minor
• Study Abroad in Paris, France
computer skills >>
PowerPoint, Microsoft Excel, Microsoft
Word, Photoshop, Kaledo Print, Kaledo
Style Textile Software
acHIEVEMENTS >>
• Colorado Real Estate License
examinations, June 2016
- Passed National Broker Exam
- Passed Colorado Broker Exam
• Nordstrom All-Star award Janurary
2016
- Excellent customer service
• Phi Upsilon Omicron National Honor
Society member since 2009-2012
• Dean’s List 2009
• Athletic scholarship while member
of TCU swim team 2008-2010
- Earned Scholastic All Midwest
Conference
- Perfected working in a group and
being an active team member