The document discusses Kaizen, a workplace improvement process. It involves teams mapping out their work processes through flowcharts. They identify value-added, non-value added, and waste steps. The goal is to make non-value added steps as small as possible and remove waste steps through small, continuous changes. Teams will measure their work before and after changes to see if improvements were made. The process aims to remove waste and make work more efficient over time through teamwork and suggestions.