Ariel Diaz
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Ariel Diaz is seeking a position to utilize her varied skills and abilities. She has over 10 years of experience in administrative and customer service roles, including as an Avon representative, scale operator, and administrative assistant for multiple companies. Her experience includes tasks like order processing, customer communication, website maintenance, bookkeeping, and providing support. She has a B.A. in English from the University of Missouri-Kansas City.
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Ariel Diaz
- 1. ARIEL DIAZ Kansas City, MO (816) 462-2727 amsawtell@gmail.com OBJECTIVE To use my varied skills and abilities to bring value and efficiency to a growing enterprise. EXPERIENCE Avon Representative 6/2015-Present Avon Create orders Establish customer base Communicate with existing customers Distribute marketing materials Deliver customer orders Scale Operator 5/2015-Present Pink Hill Acres Cashiering Daily paperwork Cleaning of scale office Administrative Assistant 10/15/2014 – Present The AGA Group Wrote and implemented standard operating procedures for the office. Learned HTML and modified company website. Learned and helped implement QuikBooks. Tracked employee hours and submitted bi-monthly payroll. Created and maintained Microsoft Excel spreadsheets for project planning and task tracking. Sourced resumes through LinkedIn. Helped maintain ATS. Created training documents. Created GSA proposal documents. Answered VoIP phones, modify and maintain call rules; transfer calls, record messages. Administrative Assistant 1/2012-9/2014 Manchester Transfer and Recycling, LLC (currently WCA Waste) Wrote and implemented standard operating procedures for the office. Implemented technology for translation purposes.
- 2. Organized office; labeling and maintaining files, storage areas, and office supplies. Order office supplies. Authored professional correspondence to customers. Cashiering Monthly Credit Card reconciliation. Prepare complex monthly reports. Provided in-person and over-the-phone customer support. Processed monthly invoicing and billing; accounts receivable and payable. Office Assistant 5/2008-10/2009 Carter Waters Create customer orders Clerical work including scanning, copying, filing, and reconciliation. Create and maintain Microsoft Excel documents to track inventory processes. Face-to-face and VoIP phone customer service. Store Clerk 2005-5/2008 Roscoe Video Cashiering Face-to-face and over-the-phone customer service. Cleaning and maintaining stock. Cleaning and maintaining store. Inputting inventory and customer information into database. Maintaining paper filing system. EDUCATION B. A. of English May 2008 University of Missouri--Kansas City Kansas City, MO A. A. of General Studies Metropolitan Community Colleges Kansas City, MO