The document summarizes the ERP implementation journey of MPPKVVCL Indore. Key points: - A core team and consultants were assembled to design the ERP solution. TCS was selected as the system integrator. - The ERP implementation covered finance, supply chain, projects, and HR across 15 districts and 600 offices. - Oracle E-Business Suite was implemented along with Oracle BI, Hyperion, and other software on Fujitsu servers. - Benefits included standardized processes, reduced manual work, improved decision making and regulatory compliance.

1. ERP Implementation in
MPPKVVCL Indore
The journey and the Outcome :
Experience Sharing

2. Why !!
Regulatory
Compliance
Taxation
Compliances
Lack of
Standardization
Inefficient and
Cumbersome
Processes
Lack of
accurate and
timely data for
decision making

3. The Journey – How we went about it !
 Put up a Core Team – 3 persons.
 Avail Services of Good Consultants – We had PwC.
 Design a good RFP for SI – Most critical.
 Select a Good SI – We Had TCS !!.
 Design a Hardware Bid in Consultation with SI and Consultants.
 Sizing, Flexibility, Interoperability, Cost.
 Create core functional expert team to engage with SI and Start
Designing Software Solution.
 Design/ Redesign and again redesign till you get it right.
 Train…Train…..Train.
 Do a Pilot.
 Redesign Again….
 Implement.

4. The Project Coverage
 Geography
 15 Districts of Western Madhya Pradesh.
 Nearly 600 different offices.
 Functional Coverage
 Supply Chain Management.
 Finance.
 Projects.
 Human Resources.
 Location
 DC at Indore.
 DR at Jabalpur.

5. Project Components
Software
IT
Infrastructure
& Hardware
Networking
DC - DR
Infrastructure

6. Software Selection
 ERP Core Product – Oracle e-Business Suite R12.1.3.
 Business Intelligence – Oracle BI Suite.
 Business Planning – Oracle Hyperion.
 Data Base – Oracle 12c.
 Operating Systems
 Linux : Redhat 6.2 and Centos 6.5.
 Windows Server 2012 R 2.
 SQL Server 2012.
 Network and System Monitoring Tools - BMC
 Performance Management.
 Network Automation and Monitoring.
 IT Services management.
 Other Software
 Virtualization.
 Backup, Antivirus, Proxy Services

7. IT Hardware
Data Center
 Servers – 46 Nos Fujitsu
(Production, Application,
Data Base, Mail, Proxy)
 SAN Storage – 2 Nos, 25
TB Fujitsu.
 Tape Libraries – 2 Nos,
Fujitsu.
 Network Devises – 37 Nos
Cisco (Firewall, Routers,
Switches, IPS).
DR Center
 Servers – 36 Nos Fujitsu
(Production, Application, Data
Base, Mail, Proxy)
 SAN Storage – 2 Nos, 25 TB Fujitsu.
 Tape Libraries – 2 Nos, Fujitsu.
 Network Devises – 37 Nos Cisco
(Firewall, Routers, Switches, IPS).
Field Offices
 2000 PCs and Laptops at
various Locations.

8. Data Centre & Disaster Recovery
 Industry standard Data Centre with
redundancy.
 Active-active replication to DR.
 Covered area of 1000 square feet
 More than 99% uptime
 24x7 power availability
 Monitoring through EMS/NMS
 FTP/Email server
 Fujitsu RX 500 S7 ,RX 300 S8 , RX 200
S7 Servers
Actual pictures of Data Centre - Indore

9. Key DC/ DR Infrastructure
 Fujitsu – Rack Servers, Storage, Tape Library.
 Cisco – Routers, Switches, Firewall, IPS.
 Array Networks – Load Balancer.
 Symantec – Mail Gateway Appliance.
 Emerson – UPS, Battery bank, PAC.
 Honeywell – BMS System.
 Cummins – DG Set.

10. Data Centre BMS
24 x 7 Monitoring and Video Surveillance
Redundant Power Source and Backed up by DG Set
* Data Centre BMS pics

11. Network Architecture
 DC DR Connected by 30 MBPS Reliance Link as Primary and
another 20 MBPS SWAN Link as Secondary.
 15 Critical Offices Connected by 2 MBPS Reliance Link as Primary
Link and another 2 MBPS SWAN Link as Secondary in auto switch
mode.
 200 Other offices connected through 2 MBPS Swan Link (RF as well
as OFC). These Link connect with DC through 20 MBPS SWAN Link.
 Other 400 offices access solution through VPN over internet (750
users). This users connect with DC through 20 MBPS Link of Railtel
 DC connected to internet through BSNL 20 MBPS Link.
 Within Offices, LAN on OFC from PoC.

12. 24 x 7 Centralized Remote Support and Monitoring.
* Data Centre NOC pics
Data Centre NOC

13. • Supply Change Management
• Finance
• Project management
• HR
Modules covered under ERP Implementation

14. Supply Chain Management
 Purchase Requisition
 Purchase Order / Award
 Invoices to AP.
 Receive and issue the material
 Managing Inventory and Physical Count
 Warranty Management of material in place

15. Finance
 General Ledger (Current Assets, Fixed Assets, Liabilities,
Revenue and Expense items, gains and losses)
 Asset Management
 Accounts Receivable
 Accounts Payable
 Cash Management
 Treasury Management (Investment)

16. Human Resource Management
 Employee Self Service
 Performance Management of Employees (ACR)
 Compensation and benefits
 Separation process
 Transfer and Promotion process
 Maintain Employee information and work structure

17. Project Management
 Schedule of Rates - Maintenance of items on standard schedule
 Proposal creation and its approval
 Creation of Project / Estimates
 Creation of Dispatch Instruction/MICC
 Execution and supervision of Turnkey and Departmental projects
 Meter and Transformers replacement
 Measurement Book filling and invoicing
 Project costing

18. ERP
In House
Applicatio
n URJAS
E Mail
Service
Directory
Services,
DNS
Department
Portals
Going beyond ERP

19. Project Timelines
 Timeline from (since design to GO – LIVE ) – 3 Year
(Sep -11 to Nov -14)
 ERP Solution Design & Development - 2 Years (Sep -11 to
Sep -13)
 ERP Solution Testing, Training , Deployment and pilot run - 1
Year (May -13 to Nov -14)
 IT Infra Setup DC – DR & WAN Environment – 1 Year (Apr 13
– Apr 14)
 Remote site readiness (PC/Laptop/LAN/Electric work) -1
Year (Apr -12 to Apr -13)

20. Achievements
 Material accounting and inter-store material transfer accounting Process has
been automated.
 Financial Accounting Process has been automated and accounting is real
time. Significant reduction in manual work and resource requirements.
 Time duration has significantly reduced in performing store related transactions
for field personnel.
 Payroll process time for 12000 employees reduced to 2-3 days.
 Pensions Payments automated. (More than 10000).
 HR Processes like Travel, Medical reimbursements automated. Employee
career history available.
 Completely transparent processes for vendor bills payment.
 Tax and Regulatory Compliances made easy and accurate.
 Better and timely availability of data for decision making.
Selected for MP e-governance MAP IT Award

21. Benefits Realised
 Individual driven to system driven and standardised business
processes.
 Transactions are based on approved roles & responsibilities
 Inherent checks & balances such as 2-way/3-way matching, audit
trails
 Reduced time and manpower effort on data gathering,
reconciliation and reporting
 Reduction in paper work
 Single source of data. Availability of information on a real time basis
to assist in better decision making
 Integration of Business Processes leading to elimination of duplication
of effort, cycle reduction, and faster consolidation.
Organisation cultural shift towards Information Technology

22. Key Challenges
 Internal
 Defining and Standardising Business Process.
 Designing User Interface considering the Process Flow and work
culture.
 Data collection, verification and migration.
 User Training and re-orientation.
 Retaining Support of Key Stakeholders while facing implementation
problems.
 External
 Engagement with SI, OEMs, Consultants, Financing Agencies and
numerous sub vendors.
 Quick and fair resolution of contractual matters.

23.  Licensing ?
 Core/ Processor/ User Based Licenses.
 Middleware Licensing is often opaque.
 Hardware.
 Do not fall in trap of vendor specific specifications.
 VPN, Routers.
 Ensure at least 100 % Expandability in Hardware.
 SI Engagement.
 Insist to have onsite team. Remote development is very tricky.
 Screen who is working from SI side on your project.
 Ensure Documentation. Be prepared for departure of key resources at
short notices.
 Do not Distribute the work among teams who are functioning under a
different hierarchy.
Caution !!

24. Points to Ponder ???
 Data Center to be owned or Cloud Based.
 Single Bid for SI and Hardware or Multiple Bids.
 Standard Solution or Custom Development.
 Licensing.

25. Fujitsu Advantage
 A Full range of Servers, catering to all needs. Therefore, cost
effective.
 Flexible Design. Core and Processor Expandability.
 Optimum Sizing leads to sizable savings in Software Costs.
 Very Reliable performance. Not a single instance of hardware
failure reported so far.
 Compatibility with Industry Standard’s Green IT Certified, RoHS,
WEEE .
 A very-very responsive delivery team. Met very tight delivery time
lines and walked extra mile to meet our requirements.

26. Thanks