Powering the Enterprise Cloud with CSC and Hitachi Data Systems
1. CSC Proprietary and Confidential
Powering the Enterprise Cloud
with CSC and Hitachi Data Systems
Gabe Kazarian – CSC
Lynn McLean – Hitachi
August 2015
4. 4September 2, 2015
Hitachi, Ltd. Overview
Founded in 1910, $96B US in FY12 (70% based in Japan),
1,000 subsidiaries & 326,000 Employees
Revenue by Segment
24% of R&D Funds Directed
at Information &
Telecommunication Business
Hitachi Group Identity
$96B
Hitachi delivers innovations that
answer society’s challenges. With
out talented team and proven
experience in global markets, we
can inspire the world
Hitachi, Ltd. Founding Spirit: Harmony,
Sincerity & Pioneering Spirit
Contribute to Society through the
development of superior, original
technology and products
5. 5September 2, 2015
Hitachi Unified Compute Platform (UCP)
One Platform for All Enterprise Application Architectures
Compute Blades
Hypervisor
IP and SAN Networks
Storage plus DR & Backup
Oracle Database
Microsoft
Exchange Server
Microsoft
SQL Server
SAP ERP
Citrix
XenDesktop
VMware
Horizon View
Microsoft
Sharepoint
SAP HANA
Bare Metal OS
Infrastructure
Orchestration
Service Orchestration
Integrated with ISV Software and
Single Point of Support
Delivering Resilience, Scale, Performance and Automation for higher ROI
Reference Architecture
for ISV Software
Application
Optimized
6. 6September 2, 2015
Hitachi UCP Cuts Your Cost
Benefit Area Items Impacted by UCP
Test and Development
Less resources for integration, configuration,
test and support of new systems
Deployment
Reduced time and resource for implementation
of mission-critical workloads
Staff Productivity
Automate ongoing activities - provisioning,
monitoring, troubleshooting
Asset Utilization
No more overprovisioning and overloading of
storage, network and server
Environmental Savings on power, space and cooling
7. 7September 2, 2015
25K+ PROFESSIONALS (GIS)
34+ STRATEGIC DATA CENTERS
(Global / Regional)
28 SERVICE DESKS
6
RIO CENTERS
(Remote Monitoring)
Data
Center
Platform
Service
Management
Workplace
Cloud
Enabled
14M+
ANNUAL DESKTOP SUPPORT
CONTACTS
(800K Workstations)
7September 2, 2015
1.4M MAIL SEATS
1.3M VOICE PORTS
388K
UCAAS SEATS WORLDWIDE —
66% OF WHICH ARE
IN NORTH AMERICA
182K MOBILE DEVICES
500+ VIDEO ROOMS
CSC GLOBAL SCALE
AND EXPERIENCE
DEVICES AROUND THE
GLOBE ARE BEING
MONITORED (by CSC MSS
teams)
900K+
GLOBAL EVENTS MONITORED
EVERY SECOND (by CSC MSS
teams)300K+
GLOBAL IT INSTANCES /
PLATFORMS RECOVERED
GLOBALLY (by CSC Disaster
Recovery teams)
18K+
GLOBAL CYBERSECURITY
PROFESSIONALS1,700+
ORGANIZATIONS ASSISTED IN THE
DEVELOPMENT OF CYBER STRATEGIES
(by CSC Consulting Teams)500+
INTEGRATED GLOBAL SECURITY
OPERATIONS CENTERS5+
ENDPOINTS PROTECTED AROUND THE
GLOBE (by CSC MSS teams)1.5M+
GLOBAL USERS RECEIVING 24x7
FEDERATED IDENTITY MANAGEMENT
SUPPORT (by CSC IDM teams)2M+
250+ GLOBAL CYBERSECURITY CLIENTS
79K+ PROFESSIONALS
PETABYTE OR DATA
UNDER STORAGE220+
9. 9September 2, 2015
Services That Span the Globe
Geographic Strategy
Global Low-Cost Centers
50+ Service and Delivery Centers
Specialized Testing Centers
Outsourcing Centers Dedicated Delivery Centers
Canada
South Africa Australia
India
Spain
U.S.
Vietnam
Singapore
Denmark, Norway, Sweden
GermanyIreland
Benelux China
Switzerland
Czech Rep.
UK
Dubai
Chile
France
Italy
Malaysia
Lithuania
Bulgaria
Mexico
Brazil
• Serving clients in
90 countries
• Achieving rigorous
delivery standards:
SEI CMMI, ITIL, ISO
• 19 Centers of Excellence
• 23 cloud-enabled
data centers
• $50M+ in cost reductions
for CSC and our clients
10. 10September 2, 2015
Customers’ Top Selection Criteria When
Choosing Cloud Provider
Source: Forrester’s Business Technographics® Global
Business and Technology Services Survey, 2014
1. Security
3. Costs
2. Data Residency
4. “Future Proofing”
5. Customization
6 & 7. Integration
and Experience
11. 11September 2, 2015
DATA MESH
ENTERPRISE APPLICATION
INTEGRATION MESH
SECURITY SERVICES
CLOUDIFICATION
THROUGH MODERNIZATION
BUSINESS PROCESS
MANAGEMENT SYSTEMS
SaaS DEPLOYMENT
Mainframe
Midrange
Existing
Applications
SaaS-based
Vertical Applications
Consumer
Applications
SaaS-based
Horizontal ApplicationsTraditional
Applications
CSC is delivering the Service Enabled Enterprise
Customer
Benefits
Efficient,
ubiquitous cloud
architecture
Match cost
to usage
Better visibility on
enterprise technology
assets
Faster innovation cycles
enabled through -aaS
applications
Immediate
deployment options
available
Point of View: IT market is in a revolutionary transformation
from the client/server model to a highly abstracted model
12. 12September 2, 2015
World Class Family
of IaaS Offerings
• BizCloud - CSC's
Private Cloud
• BizCloud VPE
(Virtual Private
Environment) –
CSC’s Virtual Private
Cloud
• BizCloud can be
ready for workloads
in as little as 6 weeks
BizCloud – The proven cloud service for mission critical apps
Common Cloud
Fabric
• Employs a single
cloud fabric for all
deployment models
• Offers excellent
infrastructure
resiliency
• Maximizes workload
portability and
consistency of
features across
offerings
True Cloud
Commercial Model
• Priced from Single
Rate Card with
consistent resource
units and SLA’s
• Can be billed as a
service on an OPEX
or purchased on
CAPEX basis
• Flex spend up or
down to match
demand
Deployment
Options
• Delivered from CSC
or customer data
centers globally
• Integrated with CSC
Agility Platform for
Hybrid Cloud
Management
• Integrated with CSC
Storage as a Service
and other managed
infrastructure
services as desired
13. 13September 2, 2015
CSC Agility - Model and Orchestrate Complex Workloads
A single, consolidated platform to enable on-demand, self-service IT
operating models for Global 2000 enterprises
1. Model platforms and
apps in a blueprint
2. Embed standards
and policies to
govern deployments
3. Consume blueprints
via Storefront or SDLC
tool chain
4. Automate orchestration
and deployment to
optimal cloud
Blueprint
Web
Servers
App
Servers
Database Servers
Load Balancer
Firewall
Master Slave
Apps
Platforms
Store
SDLC
Cloud
Environment
Cloud
Environment
1 2
14. 14September 2, 2015
CSC Agility Platform Key Capabilities
Put platforms and apps in
“cloud portable blueprints”.
Embed IT standards.
Cloud-portable
Blueprints
Policy-driven
Governance
Application Release
Automation (ARA)
Use policies to automate
governance/compliance, right
sizing, right placement, etc.
Consume cloud IT services
not just from Stores, but
directly from SDLC tooling
15. 15September 2, 2015
Block File ObjectServer
Storage Virtualization
Sub-LUN Auto-Tiering
Flash Acceleration
Auto File-Tiering
Primary Dedupe
Server Virtual Integ
Search, Discover
Abstract, Aggregate
RESTful API
High Density
Virtualized Apps
Logical Partitioning
Software Defined Storage
Agility Platform and Hitachi UCP Director
– Integration
Software Defined Data CenterAbstracted Automated Extensible Service-Driven
APIRESTful API
Agility Platform
Virtualized
Data Center Resources
AUTOMATION
High Availability
High Perf
Secure
Network
CONVERGED
16. 16September 2, 2015
Hybrid Cloud with UCP and Agility
Server Network Storage
Hitachi Unified Compute Platform Director
Public Cloud
Evolving Integrations
1. Compute Services
2. Storage Services
3. DR Services
4. IT Compliance and ITIL Best
Practices
5. Chargeback / Showback for
provisioned resources
17. 17September 2, 2015
Hitachi UCP and CSC Agility Platform
Direct Integration
Enterprise
Class
DR
Automation
Leverage
Existing Assets
Private Cloud - Hitachi UCP Director Public Cloud
Blueprint
Web
Servers
App
Servers
Database
Servers
Load Balancer
Firewall
Master Slave
Apps
Platforms
Store
DevOps
CSC Agility Platform
Policies &
Provisioning
Converged
18. 18September 2, 2015
Current IT
Operating Models
Targeting New Customers or
Changing the Conversation with existing Customers
“IT” Cannot Keep up with the Business
Blackberry
Watch for “Shadow IT”
Implementing in the Cloud
47% of businesses are making technology
and cloud decisions without getting the IT
department involved.
43% of IT organizations are aware that
rogue IT is occurring in their enterprise.
Line of
Business
Market
Opportunities
Aging apps.
Complex, and
costly
infrastructure
Slow
application
release
cycles
Constant IT
resource
delays
Lack of IT
innovation
with “80/20”
budgets
Knight
Capital
Slow to Market can Destroy a Company
Fast and Unsafe can Also be Deadly
Aug.1, 2012 - A rogue application release caused
Knight Capital to lose $440 million in just 45 minutes.
19. 19September 2, 2015
Agility is know for contestability and security; important to regulated industries
Key use case is DevOps; driving innovation in both the LOB and IT
Reduce costs by eliminating the need for multiple infrastructure management tools
Agility Platform is a single pane of glass for managing any application lifecycle
Summary: Key Differentiators Together
Agility Platform is a top rated Cloud Management Platform for hybrid clouds,
automating multi-tiered applications deployment for the complete application
Bare metal provisioning is a competitive advantage over cloud management platforms
Editor's Notes
The Hitachi Unified Compute Platform takes the four basic infrastructure components of compute, storage, network and software and UNIFIES them into single, platform solution. It’s a bundled solution offering so you can create a more modern and nimble data center.
The Hitachi Unified Compute Platform is designed from the business requirements down, and built from the bottom up to achieve a more converged virtualized infrastructure, leveraging the converged stack to make the most efficient decisions about how to perform the function, and then executing it consistently and predictably based on architecture design created to support the business requirements. This end-to-end platform supports multiple architectures, both stateless and stateful, that are comprised of multiple vendors infrastructure components, resulting in a holistic converged IT that will be aligned to meet your business needs
This new way of leveraging the converged infrastructure stack allows us to execute based on the most efficient path, the overall architecture, and the business requirements.
Virtual solution that’s flexible and scalable, transforming data center infrastructure into a private cloud at your own pace
Our clients are global, and so are we.
Geographically, we have major operations throughout the Americas, EMEA and the Asia-Pacific region, including India and Australia.
And we expand our operations when doing so will help us serve our clients better.
Maintaining a robust presence worldwide helps us get to know your enterprise, wherever you operate.
Our culturally savvy professionals speak 34 languages and are on the ground serving clients in 90 countries. We understand local business practices, and at the same time we have full access to the global resources of the larger CSC.
Just as important is our ability to deliver services globally — from virtually anywhere in the world to virtually anywhere else — through 60-plus Delivery Centers that provide our clients with flexibility and value.
In service delivery, we reach the most rigorous standards every day to ensure excellence in process efficiency, technical performance, and value created. Our seven Level 5 certifications and use of ITIL and Six Sigma speak to our quality commitment.
Ultimately, our global reach helps make the world a smaller place and enables us to bring our clients the solutions they need, in every region.
Delivery Centers: Centers that provide delivery of our infrastructure and application offerings to clients and develop software, does not include iSoft Delivery.
Data Centers: Centers that contain servers and other equipment that service clients; these include cloud data centers
Service Centers: Centers that provide IT service management (help desk) services to clients, includes BPO
Geographic Strategy (Standard)
For this category we look at regional capabilities, global consolidation processes, local alliances and partnerships, including:
· Each provider's strategy to target markets in different Western European countries with resources, skills and offerings appropriate for specific client needs.
· How infrastructure consolidation processes are affecting the practice area landscape.
· Relationships with product and service providers to add value, provide full-service solutions or bring innovation closer to clients.
· How each provider takes responsibility for managing the service delivered, even when using subcontractors or partners.
Innovative commercial packaging and Opex driven consumption model offer significant flexibility and value for enterprise workloads at a surprisingly affordable price relative to public cloud alternatives
Industry leading transactional converged infrastructure (Vblock) and enterprise virtualization software (Vmware) deliver high resiliency and performance. Dozens of customers use CSC IaaS services to run their most critical enterprise workloads.
CSC’s expertise in Cloud delivery and managed service packaging guide our clients to the right blend of services and technology that deliver flexibility and agility in their business processes
BizCloud can be ready for workloads in as little as 10 weeks
A comprehensive and customizable suite of storage, backup and disaster recovery capabilities make BizCloud a great choice for mission-critical workloads
Need good notes per John Camins
Automated, cloud-portable enterprise IT services
Centralized cloud management, orchestration, and governance
Application-centric governance and orchestration for deploying complex, multi-tier business applications across hybrid clouds
Application Release Automation to speed software releases and accelerate the application delivery lifecycle
Application Blueprints to ensure portability of hybrid cloud solutions throughout their lifecycle, independent of the underlying infrastructure or cloud deployment environment.
Discover how an Asia Pacific bank reduced time-to-market for provisioning custom enterprise platforms by 78%
Fully governed, self-service cloud IT
Extensible policy engine to create and enforce custom policies for cloud governance, hybrid cloud security and compliance
An end-to-end cloud-based security model spanning network, instance, data, and access levels including identity management and single sign-on
Fully governed, self-service access to the standardized IT services and customizable applications and platforms
Automated firewall configuration across private and public clouds
Learn how a Fortune 50 conglomerate uses a self service automated cloud infrastructrue to deliver service to 1500 customers worldwide
Hybrid Cloud Management Solutions across clouds and cloud providers
Scalable supporting tens of thousands of workloads under management
API, cloud adapters, SDK, CLI and workflow automation capabilities to extend cloud operating model capabilities to existing IT ecosystems and software development tool chains
Automatically discover and import virtual machines
Configure and manage storage tiers to align workloads to appropriate storage resources
Integrates with Amazon EC2, CloudStack, CSC, Eucalyptus, Fujitsu, HP Cloud, Microsoft Azure, Microsoft System Center, OpenStack, Rackspace, Savvis, Terremark, VMware vCenter, VMware vCloud Director, and others
XXX as a Service”
Under the covers its Automated, Intelligent, Optimized
End User interface is simple, intuitive
Designed for Humans as a GUI
Designed for Applications as an API
VMware vSphere was really the first to meet the criteria of SDDC
Focused on servers and IP networking, light on storage
HDS enhanced it by adding storage infrastructure into the solution
HDS also provides options (does anyone really know what the SDDC experience is supposed to be? No, so we need to be flexible)
We provide both Structured services as well as Unstructured (HCP, HNAS in future)
Compute Services
Bare Metal Provisioning (UCP)
Built out virtualized services (UCP, OpenStack)
Cloud resource elasticity (UCP to Azure)
Storage Services
Block and File Storage Provisioning (UCP, HNAS)
Fabric Provisioning (UCP)
DR Services
Backup and Restore (HDS/Commvault, Symantec)
IT Compliance and ITIL Best Practices
Enable Service Request fulfillment and workflow approval process through Service Management (ServiceNow)
Capture changes in CMDB (ServiceNow)
Enable auto monitoring of new infrastructure or changed components (Nagios)
Chargeback/Showback for provisioned resources
A joint offering complete with CSC Agility Platform and native integration to Hitachi Unified Compute Platform converged infrastructure
Take advantage of mutual capabilities - Creating adapter – Agility SDK, UCP Director API
Not just vCenter – direct infrastructure provisioning automation. We’re the only vendor with native integration
Integrations: Start w/ compute and storage services with bare metal provisioning
Complete bare metal server, including compute, network and storage
Agility takes bare metal server & installs app components. Provision VM’s thru the Agility vCenter integ.
Value in introducing bare metal to Agility.
Agility can’t do today
A new service you can offer that not many cloud providers have. Need for bare metal in market.
Bare metal services are starting point, roadmap of integrations expose UCP differentiators up thru Agility