1. 8 2 8 N . F I N DL A Y A V E. • M O NT EB ELL O, CA 90 6 40
P H O N E 62 6 - 23 6- 35 25 • E - M A IL J U LI AN N.C O LL I N S@ YAH O O.C O M
JULIANN (JC) COLLINS
CERTIFICATES
Professional Food Manager Certified, CPR & AED Certified
Occupational Training in “Marketing, Sales and Service” Technical Skills
Occupational Training in “Marketing, Sales and Service” Interpersonal skills
NESTLE /CROSSMARK Award of Excellence, Nestle Team Lead of the Year 2013
CDL, clean MVR with 100,000/300,000/50,000 auto Ins.
Lexis Nexis Background and Declaration available upon request.
SKILLS
Perform variant administrative and office operations as well as TEAM
LEAD/MENTOR. Strong communication skills with the confidence to
influence key decision makers at store level. Carry out and understand oral or
written directions with accuracy and speed, Self-starter, get involved quickly, take
on difficult tasks with enthusiasm. Take action to achieve goals beyond what is
required. Fast learner; team Player, proficient use of personal computer, Motorola
Handhelds, printer, Adobe, Word, PowerPoint, Excel, Microsoft Streets & Trips.
OBJECTIVE
Self-Motivated and accustomed to being in a position of responsibility; seeking
employment in SALES/MERCHANDISING with an opportunity to earn
advancement through on-the-job performance.
WORK EXPERIENCE
2010 – CURRENT CROSSMARK/NESTLE DEDICATED
TEAM/CHOBANI DEDICATED TEAM
Retail Sales Team Lead and Mentor
 Train New-Hire Reps in LAC, OC and IE Territories. Oversee a team of
Retail Reps; teach how to manage assigned areas. Develop them to be self-
sufficient, encourage them to take ownership of their markets. Teach Retail
Rep to identify problems, create retail specific solutions. Teach to think out of
the box, create incentives to inspire workers, build team morale. Review
several direct reports to manage teams, enforce guidelines, and review team
performance. Check work against Time Reports, review Team Scorecards,
conduct audits, and review scheduling and execution activity. Address any
deviations if any from reports. Teach best practices, efficiency with
merchandising techniques, build confidence, counsel with corrective action
and give positive feedback. Teach how to best perform at their daily tasks
while presenting themselves as business professionals at all times, inspire and
motivate. Lead by example and provide additional support to the team.
Review communication from my Supervisor and upper management and
share pertinent information with the team relative to their Store Call visits.
Increases Nestle product sales, assist in Nestle sales strategies; Nestle brand
awareness. Maintain Nestle inventory and increase secondary/display
space, gain extra displays and make effective use of sales data. Create rapport
with appropriate staff members in all accounts. Communicate to managers
about service matters and execute Nestle promotional displays. Meet
customer’s needs and satisfaction. Daily end of shift computer input
communication.

2. 2008 – 2010 Advantage Sales & Marketing Anaheim, CA
Sales Ambassador
 Generates brand awareness, and increases product sales. Read all program
materials, prepare and sample products. Maintain a neat & orderly back room
and establish rapport/credibility with store personnel.
1998 - 2008 DNC Construction Monterey Park, CA
Owner: Douglas Neil
949-235-7931
Office Manager
 All general office duties
 Managed Personnel Department
 Responsible for company Payroll, Banking and AR/AP
 Responsible for Human Resource Department
 Responsible for start up on all new accounts
 Assisted in ordering material for job sites
 Responsible for material inventory and office supplies and stationary
 Responsible for scheduling of “Daily Work Orders”
Maintained close customer relations
1994 – 1998 Patriot Security and Investigation Glendale, CA
Director of Operations: Marc Alphin
(909) 861-4742
Administrative Assistant/Office Manager
 Assisted in all areas of the “Management Departments”
 Responsible for Human Resources
 Assisted with Accounting and Banking
 Responsible for submitting “Drug Tests” and requesting and follow ups on
“Background Investigations”
 Responsible for the set up of all new accounts
 Assisted in organizing all training programs
 Organized and coordinated all company Expos
 Responsible for reporting all incidents to insurance company
 Responsible for all new claims, Personal and Auto
1st on Chain of Command for “Customer Complaints” and maintained close
“Customer Relation”
REFERENCES UPON REQUEST