1. ALEIS L. MOHOLITNY
Edmonton, Alberta
Ph: 780-719-3609 |Email: amoho@live.com
Business Administrator
Investigation | Customer Service | Claims Processing | Insurance and Banking Industry |Stakeholder
Relations |
A trustedprofessionalthatdemonstratesthe abilitytoanalyze,investigateandprovidesolidsolutionstocomplex
situations. Excellent interpersonal, communication and organizational skills complement the ability to create
trustingbusinessrelationships.
PROFESSIONAL EXPERIENCE
ALBERTA PENSION SERVICES COORPORATION (EDMONTON, AB) August 2015-December 2015 (4 month
contract)
 File triage
 Processedpayoutsformembersleavingtheirpensionplan
 Outboundcallstomembersformissinginformationregardingtheirrequesttowithdrawal fromplan.
 Contact to Financial Institutionsforconfirmationof branchdetailsformailingandissuingpurposes.
 Data entry
 Provide complete and timely information to internal/external members regarding pension payouts and
retirementplanning.
THE WAWANESA MUTUAL INSURANCE (EDMONTON, AB) 2008 - 2015 Claims Adjuster
• Conductedclaimspromptlywhile evaluatingandinvestigatingcomplex andoftensensitiveincidents.
• Obtainedsignedstatementsfromwitnesses,insured’sandclaimantsinoffice oroutof office settings.
• Verified coverage’s, liabilityand damages that allowedfor the immediate processing and opening of proper
reservesandexecute settlements.
• Collected,reviewedandanalyzedvariousdocumentationincludingmedical reportsandhistory.
• Liaisedwithlegal counsel,IndependentAdjusters,PrivateInvestigatorsandEngineers.
• CompletedbillpaymentsforambulanceandhospitalsstaysinUSA,paidtreatmentinvoicesforchiropractors,
massage and physiotherapy,and/oradditionaltreatmentsrecommendedbythe doctor.
• HiredIndependentMedical Examiners(IME) if insured’sinjurieswere questionable.
• Requestedmedical filesfromdoctor’sordentistsasrequiredandpreparedmedical summaries.
• Discussedmaximumcoverage’sanddeadlineswithinsured’s.
• Settledtotal lossesforvehiclestoourinsured’saswell asclaimantswithinaprescribedlevel of authority.
Accomplishments:
Recipient of the five year appreciation plaque from Wawanesa Mutual Insurance; recognized as a loyal
employee.

2. Successfullydevelopedastrongcareeras a SectionB adjuster,startingasa propertyand autoadjuster.
SCOTIA BANK (EDMONTON, AB) 2007 - 2008
Customer Service Representative
• Createdand maintainedprofilesforpre-existingandnew clients;determinedwhataccountsor investments
wouldbe suitable fortheirspecificneeds.
• Orderedandhandledforeignexchange.
• Set up new accounts, handled large deposits and withdrawals for business, personal and trust accounts.
Accomplishments:
Successful inmovingfromaCustomerService Representative toaPersonal BankingOfficer.
ReceivedanawardforexcellentCustomerService.
SHOPPERS DRUG MART (EDMONTON, AB) 2006 – 2011
Cosmetician/Assistant Supervisor
ALEIS L. MOHOLITNY PAGE 2
• Attended product seminars for high end product lines exclusive to Shoppers Drug Mart (Vichy, Lise Watier,
Avene,Givenchy,Stila,andClinique)andsampledtonew clientsaswell aspre-existing.
• Gainedproductknowledge throughseminar,whichincreasedoursalesby50%.
• Recognizedforand acknowledgedbyShoppersCanada Corporate Office forprovidingexceptional customer
service.
• Profoundknowledgeonthe colorwheel thatcomplementsabilitytoapplycolortechniquestodifferentskins
types,color,and face shape.
• Scheduledstaff onaweeklybasis.
• Encouraged staff members to attend product seminars that increased knowledge, techniques and
professionalconfidenceasa cosmeticianspecialist.
Accomplishments:
Promotedtoan AssistantSupervisor.
Contributedtoanincrease insalesby50%
EDUCATION
BusinessMarketingand ManagementDiploma,2007
Martech College,EdmontonAB
INTERESTS AND COMMUNITY INVOLVEMENT
Ronald MacDonald House, Volunteer–2014: Participatedinorganizationthe annual blockpartyforfamiliesand
residence atthe RonaldMacDonaldHouse.
Venta Nursing Home, Volunteer Nursing Attendant: provided assistance in meals to patients, cleaned up, and
providedadditional servicesinneed.

3. Catholic Social Services, Volunteer - 2012: Provided support counsellingto women that experiencedabuse in
relationships.