SlideShare a Scribd company logo
1 of 3
Download to read offline
ORLYNE ABANES RIVERO
NEW ROLLA BLDG. ROLLA ST BUR DUBAI, DUBAI
MOBILE # 056-7577204
LANDLINE # 04-3275228
orlyne.rivero@gmail.com
OBJECTIVE
To be a competitiveemployee inthe fieldwhere Iamfamiliarandstrive bestfor any duties and responsibilities
that will consigninaccordance of my knowledgeandexperience.Toenhance myknowledge, skills and abilities
for self-improvement and be able to gain career advancement in a well established company.
PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS
AL ROSTAMANI INTERNATIONAL EXCHANGE
Al Khazna Building, Kuwait Street
Al Karama, Dubai U.A.E.
Customer Service March 2013 – Present
 Provide service toRetail andCommercialcustomers
 Provide advice andguidance tocustomerswhere necessary
 Handle customerqueriesandcomplaints,resolutionsandothersuchactivities
 Playproactive role incustomerretentionandbranch marketingactivities
 Ensure optimal profitmarginsare maintainedfortransactions
 Handle foreigncurrency,remittances,andothercustomertransactionsasassignedbythe branch
management
 Ensure assignedworkactivitiesare carriedoutas percompany policiesandprocedures,withinthe
stipulatedtime periodforthe activity
 Identifyimprovementareasandpropose constructive changestoachieve operationalexcellence
 Maintainintegrity,professionalismandafriendlyattitude whilehandlingtransactionsandduringother
customerinteractions
 Contribute positivelyasateamplayer,andeffectivelycommunicate withsuperiorandcolleagues
 Shouldmaintaingoodinterpersonalandinterdepartmental relationsandexcellentrelationshipwith
customers
 Communicate regulationsandnormsregardingtransactionsinprofessional manner
 Ensure cash handlingisdone asper companypolicy,andcashbalance at assigned“Till”isaccurate and
talliedandappropriatelyhandledasinstructedbybranchmanagement
 Exercise due diligenceinprocessesrelatedtocustomertransactionstoensure riskmitigationand
adherence torelevantAMLproceduresandKYC initiatives
MLHUILLIER FINANCIAL SERVICES INC. October 2007 – June 2012
PanganibanDr.,Naga City
CamarinesSur,Philippines
BRANCH STAFF
 Attended to customer queries and providing useful information regarding knowledge based products
thus increasing sales point and overall revenue.
 Performsteller-tasksfunctionaspartof company’sfrontendresponsibilitiessuchasmoneytransfer,
forex,attendingtowagereditemsandcross-sellingaccidentalinsurance andotherspecialproducts.
 Performsclerical works.
 In charge of providingqualitycustomerservice suchas jewellery appraisal clientinquiriesandoffer
productinformationtogainmore businessvantage.
 Responsible forthe cashreceiptsanddisbursementsof wagereditems:redemption/renewal andwaived
transactionsincludingall othercashtransactions.
SKILLS
 Interpersonal and Communication Skills.
 Multi – Tasking and Administrative Support
 Jewelry Evaluation and Assessment (White and Yellow Gold)
 Knowledge in identification of fake and counterfeit currencies
 Microsoft Office basic knowledge.
 Flexibility in shift schedules
 Customer service
 Cashiering
QUALIFICATION SUMMARY
Bachelor of Science in Entrepreneurship April 2007
CamarinesNorte State College
Philippines
Secondary Education April 2000
CamarinesNorte State College
Philippines
TRAINING & SEMINARS
 Awarenessonqualitymanagement
 Awarenessonanti-moneylaundering
 Identificationof fake andcounterfeitcurrencies
 Segmentwise training –PHILIPPINES
 Objectionhandlingonthe workplace
REFERENCES
Gopinath Umakanthan Phone # 971503755246
Branch Manager
ARIE – KARAMA
Machingal Mansoor Phone # 971503072311
Supervisor
ARIE – KARAMA
Ace Tan Phone # 971502816115
Cabin Crew
EMIRATES
I hereby certify that all the information mentioned above are true and correct to the best of my
knowledge and ability.
ORLYNEABANES RIVERO

More Related Content

What's hot (19)

Shabana CV (1) (1)
Shabana CV (1) (1)Shabana CV (1) (1)
Shabana CV (1) (1)
 
Conquest profile
Conquest profileConquest profile
Conquest profile
 
Musharaf new cv
Musharaf   new cvMusharaf   new cv
Musharaf new cv
 
word document
word documentword document
word document
 
MINI GUPTA
MINI GUPTAMINI GUPTA
MINI GUPTA
 
Rowaid . Qadso sales& Marketing
Rowaid . Qadso sales& MarketingRowaid . Qadso sales& Marketing
Rowaid . Qadso sales& Marketing
 
gloria - marketing CV
gloria - marketing CVgloria - marketing CV
gloria - marketing CV
 
Resume of Mari
Resume of Mari Resume of Mari
Resume of Mari
 
YASIR USMANI
YASIR USMANIYASIR USMANI
YASIR USMANI
 
Amin CV 2016
Amin CV 2016Amin CV 2016
Amin CV 2016
 
CV_Evangeline_customer service new pic
CV_Evangeline_customer service new picCV_Evangeline_customer service new pic
CV_Evangeline_customer service new pic
 
Fatima CV
Fatima CVFatima CV
Fatima CV
 
Final CV
Final CVFinal CV
Final CV
 
General-Resume-AtA
General-Resume-AtAGeneral-Resume-AtA
General-Resume-AtA
 
Sherif Rashad CV (Oct14)
Sherif Rashad CV (Oct14)Sherif Rashad CV (Oct14)
Sherif Rashad CV (Oct14)
 
Jasmin mahinay madu cv jan 2017
Jasmin mahinay madu cv jan 2017Jasmin mahinay madu cv jan 2017
Jasmin mahinay madu cv jan 2017
 
Tameem_Sales CV
Tameem_Sales CVTameem_Sales CV
Tameem_Sales CV
 
yasir cv new
yasir cv newyasir cv new
yasir cv new
 
Rajesh Dolani CV
Rajesh Dolani CVRajesh Dolani CV
Rajesh Dolani CV
 

Viewers also liked

Respeto
RespetoRespeto
Respetohsbc28
 
Web Development Introduction to jQuery
Web Development Introduction to jQueryWeb Development Introduction to jQuery
Web Development Introduction to jQueryLaurence Svekis ✔
 
Improving Responsive Web Design Process 2016
Improving Responsive Web Design Process 2016Improving Responsive Web Design Process 2016
Improving Responsive Web Design Process 2016Cristina Chumillas
 
3. Domingo Pérez experiencias significativas servicio comunitario
3. Domingo Pérez experiencias significativas servicio comunitario3. Domingo Pérez experiencias significativas servicio comunitario
3. Domingo Pérez experiencias significativas servicio comunitarioupel iprem
 
Getting to Know Bootstrap for Rapid Web Development
Getting to Know Bootstrap for Rapid Web DevelopmentGetting to Know Bootstrap for Rapid Web Development
Getting to Know Bootstrap for Rapid Web DevelopmentLaurence Svekis ✔
 
Het aanbrengen van de eerste ontwerpen in het Rijnstate ziekenhuis in Arnhem
Het aanbrengen van de eerste ontwerpen in het Rijnstate ziekenhuis in ArnhemHet aanbrengen van de eerste ontwerpen in het Rijnstate ziekenhuis in Arnhem
Het aanbrengen van de eerste ontwerpen in het Rijnstate ziekenhuis in ArnhemGabrielle Thijsen
 
IROS 2015 - Manuscript 1
IROS 2015 - Manuscript 1IROS 2015 - Manuscript 1
IROS 2015 - Manuscript 1Matthew Chan
 
.NET Standard - Under the Hood
.NET Standard - Under the Hood.NET Standard - Under the Hood
.NET Standard - Under the HoodImmo Landwerth
 
AWS 신규 데이터 분석 서비스 - QuickSight, Kinesis Firehose 등 (양승도) :: re:Invent re:Cap ...
AWS 신규 데이터 분석 서비스 - QuickSight, Kinesis Firehose 등 (양승도) :: re:Invent re:Cap ...AWS 신규 데이터 분석 서비스 - QuickSight, Kinesis Firehose 등 (양승도) :: re:Invent re:Cap ...
AWS 신규 데이터 분석 서비스 - QuickSight, Kinesis Firehose 등 (양승도) :: re:Invent re:Cap ...Amazon Web Services Korea
 
Visual Studio Productivity tips
Visual Studio Productivity tipsVisual Studio Productivity tips
Visual Studio Productivity tipsAlex Thissen
 

Viewers also liked (14)

Respeto
RespetoRespeto
Respeto
 
Web Development Introduction to jQuery
Web Development Introduction to jQueryWeb Development Introduction to jQuery
Web Development Introduction to jQuery
 
El TRIPLE FILTRO
El TRIPLE FILTROEl TRIPLE FILTRO
El TRIPLE FILTRO
 
Improving Responsive Web Design Process 2016
Improving Responsive Web Design Process 2016Improving Responsive Web Design Process 2016
Improving Responsive Web Design Process 2016
 
3. Domingo Pérez experiencias significativas servicio comunitario
3. Domingo Pérez experiencias significativas servicio comunitario3. Domingo Pérez experiencias significativas servicio comunitario
3. Domingo Pérez experiencias significativas servicio comunitario
 
Getting to Know Bootstrap for Rapid Web Development
Getting to Know Bootstrap for Rapid Web DevelopmentGetting to Know Bootstrap for Rapid Web Development
Getting to Know Bootstrap for Rapid Web Development
 
Het aanbrengen van de eerste ontwerpen in het Rijnstate ziekenhuis in Arnhem
Het aanbrengen van de eerste ontwerpen in het Rijnstate ziekenhuis in ArnhemHet aanbrengen van de eerste ontwerpen in het Rijnstate ziekenhuis in Arnhem
Het aanbrengen van de eerste ontwerpen in het Rijnstate ziekenhuis in Arnhem
 
Sistema educativo
Sistema educativoSistema educativo
Sistema educativo
 
IROS 2015 - Manuscript 1
IROS 2015 - Manuscript 1IROS 2015 - Manuscript 1
IROS 2015 - Manuscript 1
 
Siti
SitiSiti
Siti
 
.NET Standard - Under the Hood
.NET Standard - Under the Hood.NET Standard - Under the Hood
.NET Standard - Under the Hood
 
Uas ipa kelas 8 bhanu
Uas ipa kelas 8 bhanuUas ipa kelas 8 bhanu
Uas ipa kelas 8 bhanu
 
AWS 신규 데이터 분석 서비스 - QuickSight, Kinesis Firehose 등 (양승도) :: re:Invent re:Cap ...
AWS 신규 데이터 분석 서비스 - QuickSight, Kinesis Firehose 등 (양승도) :: re:Invent re:Cap ...AWS 신규 데이터 분석 서비스 - QuickSight, Kinesis Firehose 등 (양승도) :: re:Invent re:Cap ...
AWS 신규 데이터 분석 서비스 - QuickSight, Kinesis Firehose 등 (양승도) :: re:Invent re:Cap ...
 
Visual Studio Productivity tips
Visual Studio Productivity tipsVisual Studio Productivity tips
Visual Studio Productivity tips
 

Similar to ORLYNE RIVERO CV (20)

SW_CV
SW_CVSW_CV
SW_CV
 
CV_of_Rumana_Atiq
CV_of_Rumana_AtiqCV_of_Rumana_Atiq
CV_of_Rumana_Atiq
 
Cv of rupendra
Cv of rupendraCv of rupendra
Cv of rupendra
 
JERMEL NEW CV
JERMEL NEW CVJERMEL NEW CV
JERMEL NEW CV
 
Deberah_Dillon_resume
Deberah_Dillon_resumeDeberah_Dillon_resume
Deberah_Dillon_resume
 
Mark Roz_CV 2016
Mark Roz_CV 2016Mark Roz_CV 2016
Mark Roz_CV 2016
 
ANN CV
ANN CVANN CV
ANN CV
 
Raquel Sahadje (2)
Raquel Sahadje (2)Raquel Sahadje (2)
Raquel Sahadje (2)
 
LIZETTE LABANDAN-2017
LIZETTE LABANDAN-2017LIZETTE LABANDAN-2017
LIZETTE LABANDAN-2017
 
Arsalan Saif CV
Arsalan Saif CVArsalan Saif CV
Arsalan Saif CV
 
Manish Edited CV
Manish Edited CVManish Edited CV
Manish Edited CV
 
my cv
my cvmy cv
my cv
 
CV september
CV septemberCV september
CV september
 
CV NEW KEDAR (1)
CV NEW KEDAR (1)CV NEW KEDAR (1)
CV NEW KEDAR (1)
 
Natasha Maldonado Resume 28Oct15
Natasha Maldonado Resume 28Oct15Natasha Maldonado Resume 28Oct15
Natasha Maldonado Resume 28Oct15
 
jeffalliswell 1
jeffalliswell 1jeffalliswell 1
jeffalliswell 1
 
ROGELIO REYES OCAMPO JR - CV
ROGELIO REYES OCAMPO JR - CVROGELIO REYES OCAMPO JR - CV
ROGELIO REYES OCAMPO JR - CV
 
original resume ashiq gafoor
original resume  ashiq gafoororiginal resume  ashiq gafoor
original resume ashiq gafoor
 
RESUME OF MR FRED
RESUME OF MR FREDRESUME OF MR FRED
RESUME OF MR FRED
 
Francis roy - Resume 2016
Francis roy - Resume 2016Francis roy - Resume 2016
Francis roy - Resume 2016
 

ORLYNE RIVERO CV

  • 1. ORLYNE ABANES RIVERO NEW ROLLA BLDG. ROLLA ST BUR DUBAI, DUBAI MOBILE # 056-7577204 LANDLINE # 04-3275228 orlyne.rivero@gmail.com OBJECTIVE To be a competitiveemployee inthe fieldwhere Iamfamiliarandstrive bestfor any duties and responsibilities that will consigninaccordance of my knowledgeandexperience.Toenhance myknowledge, skills and abilities for self-improvement and be able to gain career advancement in a well established company. PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS AL ROSTAMANI INTERNATIONAL EXCHANGE Al Khazna Building, Kuwait Street Al Karama, Dubai U.A.E. Customer Service March 2013 – Present  Provide service toRetail andCommercialcustomers  Provide advice andguidance tocustomerswhere necessary  Handle customerqueriesandcomplaints,resolutionsandothersuchactivities  Playproactive role incustomerretentionandbranch marketingactivities  Ensure optimal profitmarginsare maintainedfortransactions  Handle foreigncurrency,remittances,andothercustomertransactionsasassignedbythe branch management  Ensure assignedworkactivitiesare carriedoutas percompany policiesandprocedures,withinthe stipulatedtime periodforthe activity  Identifyimprovementareasandpropose constructive changestoachieve operationalexcellence  Maintainintegrity,professionalismandafriendlyattitude whilehandlingtransactionsandduringother customerinteractions  Contribute positivelyasateamplayer,andeffectivelycommunicate withsuperiorandcolleagues  Shouldmaintaingoodinterpersonalandinterdepartmental relationsandexcellentrelationshipwith customers  Communicate regulationsandnormsregardingtransactionsinprofessional manner  Ensure cash handlingisdone asper companypolicy,andcashbalance at assigned“Till”isaccurate and talliedandappropriatelyhandledasinstructedbybranchmanagement  Exercise due diligenceinprocessesrelatedtocustomertransactionstoensure riskmitigationand adherence torelevantAMLproceduresandKYC initiatives
  • 2. MLHUILLIER FINANCIAL SERVICES INC. October 2007 – June 2012 PanganibanDr.,Naga City CamarinesSur,Philippines BRANCH STAFF  Attended to customer queries and providing useful information regarding knowledge based products thus increasing sales point and overall revenue.  Performsteller-tasksfunctionaspartof company’sfrontendresponsibilitiessuchasmoneytransfer, forex,attendingtowagereditemsandcross-sellingaccidentalinsurance andotherspecialproducts.  Performsclerical works.  In charge of providingqualitycustomerservice suchas jewellery appraisal clientinquiriesandoffer productinformationtogainmore businessvantage.  Responsible forthe cashreceiptsanddisbursementsof wagereditems:redemption/renewal andwaived transactionsincludingall othercashtransactions. SKILLS  Interpersonal and Communication Skills.  Multi – Tasking and Administrative Support  Jewelry Evaluation and Assessment (White and Yellow Gold)  Knowledge in identification of fake and counterfeit currencies  Microsoft Office basic knowledge.  Flexibility in shift schedules  Customer service  Cashiering QUALIFICATION SUMMARY Bachelor of Science in Entrepreneurship April 2007 CamarinesNorte State College Philippines Secondary Education April 2000 CamarinesNorte State College Philippines TRAINING & SEMINARS  Awarenessonqualitymanagement  Awarenessonanti-moneylaundering  Identificationof fake andcounterfeitcurrencies  Segmentwise training –PHILIPPINES  Objectionhandlingonthe workplace
  • 3. REFERENCES Gopinath Umakanthan Phone # 971503755246 Branch Manager ARIE – KARAMA Machingal Mansoor Phone # 971503072311 Supervisor ARIE – KARAMA Ace Tan Phone # 971502816115 Cabin Crew EMIRATES I hereby certify that all the information mentioned above are true and correct to the best of my knowledge and ability. ORLYNEABANES RIVERO