Jonelle Worthy is seeking a position that allows her to utilize her expertise in management, customer service, and sales. She has a Bachelor's degree in Business Administration from the University of South Carolina Upstate and over 5 years of relevant work experience. Her most recent role was as Assistant Branch Manager for Hertz Corporation, where she ensured high quality customer service and met sales goals. Prior to that, she worked as a Bookkeeper for Bi-Lo, LLC, providing excellent customer service and assisting with store operations. She has strong communication, organizational, and problem-solving skills.

1.
Jonelle Worthy
548 Patrick Street, Chester, SC 29706
T: 803­601­9565
E: ​jonelleworthy@gmail.com
JW
Objective Highly self­motivated team player with exceptional communication, organizational skills and
demonstrated ability to work in a fast pace environment while maintaining order and exceeding
company goals. I am looking to obtain a position where I can exemplify my expertise and
leadership in management, customer service, and sales.
Education University of South Carolina Upstate
Bachelor of Science in Business Administration, Marketing — 2009­2013 ​ ​George
Dean Johnson, Jr. ​College of Business​ and Economics
Experience Assistant Branch Manager, Hertz Corporation
Charlotte, NC — August 2013­Present
● Ensure equipment rental and sales services are executed effectively with high quality
standards.
● Achieve individual sales goals and customer service goals by upselling customers to
higher­priced services and ancillary products while meeting and exceeding customer
needs.
● Gain new business accounts by the expansion of marketing efforts to referral sources
(corporate accounts, body shops, car dealerships, etc.).
● Work closely with branch manager and colleagues to maintain effective business
operations.
Bookkeeper, Bi­Lo, LLC
Spartanburg, SC — 2008­2013
● Exceeded customers’ needs and managers’ expectations by providing outstanding
service.
● Maintained an effective and efficient financial record of the store’s business operations.
● Assisted managers to maintain the storefront operation running effectively by
supervising employees and ensuring swiftness and quality of service to customers.
Skills ● Excellent communication and interpersonal skills; ability to work in a team environment.
● Ability to organize, prioritize, and coordinate work effectively; ability to manage multiple
tasks.
● Proficient under time constraints and can handle multiple tasks and changing work
conditions with ease.
● Flexible and a very quick learner.

2. ● Ability to quickly assess problems and find workable solutions.
● Competent in Microsoft Office products such as Word, Excel, and PowerPoint.
● Financial management expertise.
● Ability to leverage social media (e.g. Twitter, Facebook).
References Cory Childers Branch Manager, Hertz Corporation 864­546­9294
Frank Rudisill, Ph.D. Dean and Professor of Management 864­503­5311
Hannah Terpack, MA Advisor and Student Services Coordinator 864­503­5049
Alan Duesterhaus, EdD Instructor, Nonprofit Organization 864­503­5948