Brian Irish is a results-driven computer hardware engineer with over 20 years of experience in computer support, troubleshooting, and testing new technologies. He has maintained complex systems platforms for a hospital voted "Most Wired" in the state. His core qualifications include network troubleshooting, software skills in Microsoft Office, Citrix, Active Directory, and technical help desk experience. He has accomplished monitoring systems to support electronic medical records, training bed-side devices, and collaborating with other teams.

1. BRIAN IRISH
125 Grey Fence Drive,Alexander,N.C. 28701|H: (828) 545-3311|brianirish@charter.net
CAREER OVERVIEW
Results-driven Computer Hardware Engineer with over 20 years of experience in computer and software
support, integration, and acquisition of and testing of new technologies. Maintenance of several
complex and critical systems platforms in a hospital voted "Most Wired" in the state of North
Carolina.
CORE QUALIFICATIONS
Able to efficiently remedy Network trouble shooting from
computer related issues in the switch-to-device using fluke and
field via on-site or remote. toning equipment.
Software Strengths in: Microsoft Acquisition and handling of IP
Office, Citrix, Active Directory, addresses within the OSI
Bomgar, Remote Desktop, reference model using Cisco
SCCM, Olympus, EasyVista, Heat Equipment.
Call Logging Technical help desk experience
Cisco Switch via FTP and PBX Telecom
Infoblox. Proficiency in TCP/IP protocols
Platforms and OS: Windo XP, 7, GUI and tools
10, and Apple iOS Strong collaborative skills
Setup and reimage of new PC Document management using
devices. Sharepoint
Setup of Ricoh copiers and Optimizing and performance
upkeep of associated Windows tuning
print queues via browser/IP Testing
control. Excellent problem solving skills
CareAware Connect for nursing Customer needs assessment
staff by provisioning of cell
phone technology at bedside
ACCOMPLISHMENTS
Monitored the systems, software, and devices that comprise and support the
EMR (Electronic Medical Record)
Trained, and supported bed-side hand-held devices for medication
administration and safety standards.
Interface setup between PC devices for patient biometric EMR integration.
Collaborated with the Network and Telecom Teams for cross-training in their
fields for more efficient and cost-effective measures for end-user support.

2. WORK
EXPERIENCE
04/1999 to Current
01/1997 to 11/1998
01/1991 to 01/1993
1991
Field Services Hardware Engineer
Mission Hospital －Asheville, North Carolina
Troubleshooted and resolved computer hardware and software issues
escalated from customer support and other departments with a 100%
success rate.
Diagnosed, repaired or replaced faulty PC's, printers, and devices.
Installed new equipment and maintained their proper function.
Added new equipment to the network utilizing switch access, IP
creation, and patching new devices.
Computer Hardware Engineer
Wuesthoff Health System - Manage Care Organization － Rockledge,Florida
Supported approximately 15 "off-site" doctor practice offices.
Setup, install, and maintained new PC and printer equipment.
Service Tech Dynamic Micro － Palm Bay, Florida
Built custom PC's to customer specifications.
Sales.
Drafting and Engineering Design
Easter Florida State College － Melbourne, Florida, United States
Drafting and Engineering Design: Architectural, Civil, Electrical, Electronic
(transcripts available) Fall 1985 - Summer 1991 3.6 GPA
Professional training in customer and service desk instruction.
EDUCATION AND TRAINING