Operational Management

1. Job Satisfaction

2. Employee satisfaction refers to a collection of positive
and/or negative feelings that an individual holds toward
his or her job.
There are a variety of factors that can influence a
person’s level of job satisfaction. Some of these factors
include the level of pay and benefits the perceived
frailness of the promotion system within a company, the
quality of the working conditions, leadership and social
relationship, the job itself .
Employee Satisfaction

3. Objective of the study
 Assess the satisfaction level of employee
 Identify the factors which influence the job
performance
 Factor which influence the job satisfaction of
employee

4. Methodology of the study
Primary data
Survey 50 people, from bank sector.
Secondary data
Information from internet, books, articles.
 Cummilla district
 Bank sectors only.
 Data collected form 50 employees only
Limitation of the study

5. Analysis and finding
59%
12%
27%
2%
The working condition
Participative
Autonomy
Democratic
Red tapism
21%
59%
18%
2%0%
Work is according to employee
qualification and skill
Strongly Agree
Agree
Neutrals
Disagree
Strongly Disagree
75%
18%
7%
Employees are satisfied with the top
management
Strongly Agree
Agree
Neutrals
Disagree
Strongly Disagree
14%
79%
7%
Employee satisfied with their job placement
and your current job responsilibility
Dissatisfied
Satisfied
Highly satisfied
15
14
10
5
HIGH SALARY JOB RECOGNITION REWARD OTHER BENEFIT
Motivation factor
5%
34%
61%
Employee satisfied with the incentive
mechanism
Dissatisfied
Moderately
Satisfied
82%
11%
7%
Job security and level of satisfaction are good
Strongly Agree
Agree
Neutrals
Disagree
Strongly Disagree
84%
11%
5%
The organizational rules make it easy for me to
do a good job
Strongly Agree
Agree
Neutrals
Disagree
Strongly Disagree
18%
55%
20%
7%
Emplyee feel they can easily communicate with
members from all level of this organization
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
62%
36%
2%
Overall satisfied are you with your position at
this company
satisfied
Neutral
dissatisfied

6. FACTORS INFLUENCING EMPLOYEE
JOB SATISFACTION
Job
satisfactio
n
Personal
Variables
Job Security
Leadership
Styles
Other Factors
Working
conditions
Policies of
Compensation
and Benefit

7.  Clear, concise, and consistent communication.
 Getting to know your employees and create a team.
 Arrangement of training and other improvement
programs
 Opportunity for promotion and career development
 Monitor performance and reward for contribution
 Ensure to better job security
 Provide best equipment and safe working condition
Suggestion

8. View of the study
 The present findings shows that the situational
constrains are constituted of multiple variables such
as noise, office furniture, ventilation and light
 If employees are motivated, their job performance
will increase, and they will achieve the desired
outcomes and goals of the job
 Policy makers and managers have turned their
attention to provide different kinds of facilities to their
employees in order to satisfy their employees

9. Any question ?
Thank you