Jennifer L. MacKay has over 10 years of experience in retail merchandising and marketing management. She is currently a seasonal retail merchandiser for Merck in Montreal, responsible for representing Merck's products in stores and meeting sales objectives. Previously, she was a retail merchandiser for Spin Master, where she completed merchandising tasks and activities in Boston. She also managed a team of over 30 associates at The Nielsen Company, overseeing field operations and meeting with clients. Her objective is to maximize revenue and profits through retail management.

1. Jennifer L. MacKay
63 Rue Poncelet
Notre-Dame-De-L’Ile-Perrot, QC
(514)425-2238 (H)
(514)773-7610 (C)
OBJECTIVE
To maximize revenueand profits through management of merchandising and
productsales, at the retail level.
SKILLS PROFILE
 Ten years management experience within the retail merchandising, marketing field.
Including recruiting, hiring and training of all merchandising representatives.
 Training and an active participant in the Six Sigma Methodologies.
 Extensive knowledge of retail merchandising within toy, grocery, drug and mass
merchandise stores.
 Sound knowledge of working with Planograms and CAD files, along with conducting data
collection and managing in line products for distribution.
 Proficient with hand-held inventory devices and computers, Microsoft Word, Office and
Excel.
 Skillful in developing and conducting client presentations.
EMPLOYMENTHISTORY
Crossmark Merck April 2014-Current/Seasonal (Summer)
Seasonal Retail Merchandiser Montreal andsurrounding area
 Responsible for representing Merck product within Big Box stores and Pharmacies,
within the Montreal territory. Additional responsibilities included:
 Communicates effectively with store personal regarding tasks, sales activities,
promotions, and clients/sales objectives.
 Ability to implement retail schematics and merchandising materials as assigned.
 Accurately reports all completed retail tasks via the appropriate designated systems on
the day the work is performed.
 Dedicated to providing excellent customer service and to develop a professional
working relationship with store management, associates and other merchandising
companies to effectively meet company and client objectives.

2. Spin Master Inc. November 2009-2011
Retail Merchandiser SalesRepresentative
Boston and metropolitan area
 Effective completion of all assigned merchandising tasks and activities within the
assigned retail store territory.
 General merchandising, zoning of product and POP placement.
 Completes all scheduled store visits and call reports within timelines provided.
 Effective and efficient scheduling of own work and travel time across assigned territory.
 Meets with store management to review sales, product needs, place orders and conduct
product knowledge sessions.
 Timely and accurate preparation, completion and submission of all necessary call
reports, expense report and project materials including digital images and
documentation of competitive intelligence.
 A key member in coordination and execution of projects and initiatives as assigned in
support of the business plan. Prioritization of initiatives, efficiencies and revenue
opportunities.
The NielsenCompany/Crossmark February 2005-November 2008
Boston Metropolitan area. Cape Cod, Connecticutand Rhode Island
 Management, leadership role involving field operations and overseeing thirty-two plus
associates.
 Meet with clients to present orientation, business capabilities and to demonstrate the
data collection processes.
 Oversees execution if work processes, organization structures and staffing levels.
 Identifies root cause, develops action plans and supports resolution of market level
performance issues.
 Plans agendas and conducts territory meetings to include status updates and
appropriate training opportunities.
Education
University of New Hampshire