Jena RESUMe 2015
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The document provides a curriculum vitae for Jenalyn Lachica Estrella summarizing her work experience, education, skills, and references. She has over 15 years of experience in administrative and credit/collection roles in the telecommunications industry. Her most recent role is as an Administrative Assistant at Globe Telecom since 2014. She holds a Bachelor's Degree in Business Administration from Centro Escolar University and has attended several seminars on topics like customer focus, computer literacy, and integrated customer management systems.
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Jena RESUMe 2015
- 1. Curriculum Vitae of JENALYN LACHICA ESTRELLA Address: 330 Pureza St. Sta. Mesa, Manila Mobile No.: +639151701597/+639399027155 WORKING EXPERIENCE GLOBE TELECOM, INC Address: 111 Valero St., Salcedo Village, Makati City Position: Administrative Assistant Term of Service: November 17, 2014 - Present Duties and Responsibilities: • Processing Globe billing of Test Phone & Immediate Supervisor’s account for liquidation. • Processing of Liquidation Summary Report for Gas Fleet & others used for Site Visit Testing of our client. • Preparing & Printing of ORF Request for Femto & Cel-fi devices to be sign by designated immediate supervisor as per Sir Raymond Cabactulan’s advice. • Verify, Analyze & Counter check receipts of Gas Fleet /Toll Fee & Parking Fee given by our Engineer’s for Liquidation. • Performs other duties that may assign as part of business exigencies. JXM TECHNOLOGY SOLUTIONS, INC Address: Unit 308 La Fuerza Plaza II Chino Roces Avenue, Makati City Telephone No.: 816-6557 Position: Administrative officer Term of Service: June 17, 2013 - Present Duties and Responsibilities: • Securing company property before and after office hours • Monitor renewal of business permits and other related documents • Prepare letters for weekend overtime work • Knowledge in filing an endorsement for the inclusion and deletion of employees in government agencies • Knowledge in computing tardiness, overtime & payroll. • With knowledge in preparing & submitting monthly reports & payment to government agencies ( SSS, Philhealth, Pagibig & BIR)
- 2. MANILA CITY HALL Address: A. Villegas St. Ermita Manila Position: Administrative Aide I Term of Service: March 8, 2004 - June 16, 2013 Duties and Responsibilities: • Receive and Encode Real Property Tax Estate by Barangay List. • Verify, Analyze & Counter check receipts of Real Property Tax thru tellers and descop. • Endorses for approval of immediate chief the dispute adjustment of the chairman for contested areas of their constituents. • Prepare account reconciliation and summary list of various barangay accounts thru general fund, self fund and barangay shares of 30% for inter/common barangay shares. • Prepare monthly revenue accounts summary. • Performs other duties that may assign as part of business exigencies. NEXT MOBILE Address: Espana, Manila Position: Collection Specialist Term of Service: April 9, 2013- July 31, 2013 Duties and Responsibilities: • Analysis of accounts telecollection • Recommendation of accounts for reconnection, disconnection, termination and other services features base on prescribed guidelines to direct Supervisor. • Endorsement of terminated accounts to Legal GLOBE TELECOM Address: 2nd floor Pioneer cor. Madison St. Mandaluyong City Position: Credit Assistant Date: March 4, 2002- August 9, 2002 Duties and Responsibilities: • Analysis of accounts telecollection • Recommendation of accounts for reconnection, disconnection, termination and other services features base on prescribed guidelines to direct Supervisor. • Endorsement of terminated account to Legal. PILTEL COMPANY Address: 6764 Banker’s Centre Bldg Ayala Ave., Makati, City Position: Credit & Collection Representative Date: June 13, 1995- December 31, 2000 Duties and Responsibilities: • Analysis of Corporate & Gov’t accounts handled for telecollection and update to current status of the line or services featured. • Recommendation of accounts for reconnection, disconnection, termination and other services features base on prescribed guidelines to direct Supervisor. • Reprint Bills Request from the Corporate & Gov’t Accounts handled to be sended or hand carry to account officers handled from the company. • Verify Analyze & Counter check un-authorized bills for adjustment & subject for approval of immediate supervisor. • Endorsement of terminated account to Legal.
- 3. SKILLS AND ABILITY • Hard Working • Skilled in office and clerical work • Computer Literate • Willing to learn and be trained • Friendly to colleagues • Have an optimistic view on cooperation and teamwork PROFESSIONAL CENTRO ESCOLAR UNIVERSITY QUALIFICATION ADDRESS: Mendiola, Manila COURSE: BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR: Banking and Finance YEAR: 1990-1994 SEMINARS ATTENDED: Customer Focus Workshop - October 06-07, 1997 Product Orientation - February 1999 Computer Literacy - November 9-12, 1999 Integrated Customer Mgt. System - July 05-06, 2000 PERSONAL Birth Date: July 26, 1973 INFORMATION Birth Place: Manila Height: 5’7” Weight: 120 lbs Religion: Roman Catholic Civil Status: Married CHARACTER REFERENCES . Ms. Emma F. Del Rosario Ms. Angelie D. Bautista Chief Accountant RGC Guidance Counselor Manila Cityhall University of Santo Tomas Villegas St. Ermita, Manila Espana, Manila CP # 09153762004/09226042479 Mobile #09224826233 Ms. Dolores O. Monis Ms. Mylene Malibiran Manager Accountant Smart- Credit and Collection Solution Exhange, Inc. 24th Flr, Smart Tower 6799 Ayala Ave., Mkt City 17th Flr, Trident Tower, Sen. Gil Puyat Ave., Mkt City Ave., Mkt City 511-6207 Mobile #09228140231/09399137295 Mobile # 09189492283