Maria Len y Laconsay is a 33-year-old Filipino woman seeking career growth opportunities in order to maximize her potential. She has over 13 years of experience in accounts receivable, collections, and general accounting roles. Her most recent role is as a Team Leader for Accounts Receivable at Veyance Technologies, where she has received multiple performance awards. She holds a Bachelor's degree in Accounting from the Polytechnic University of the Philippines.

1. Cepeda, Maria Len y Laconsay
Last Update: January 13, 2016
Objectives:
For career growth, expand my horizon in Order to Cash Processes and to maximize my potential.
Contact Info
Address: Lot 57 Blk. 4 Ph. 1, Greengate Homes Malagasang, Imus, Cavite
Mobile No.:09088221160
Email: malen0503@hotmail.com/malen0503@gmail.com
Personal Particulars
Age: 33 years Date of Birth: 31 Mar 1982
Nationality: Philippines Gender: Female
Marital Status: Married Social Card No.:33-8685805-4
Permanent Residence: Philippines
Educational Background
Highest Education Level: Bachelor's/College Degree
Field of Study: Commerce
Major: Accounting
Institute / University: Polytechnic University of the Philippines
Located In: Philippines Graduation Date: November 2003
Employment History
Veyance Technologies Global Business Shared Inc.
Team Leader – Accounts Receivable
July 2012 – present
9/F Net Lima Bldg.
26th
St. Corner 5th
Ave. BGC
Makati City, Philippines
Achievements: Awarded with the Gems Gold Topaz Award Q1 2013
Awarded with the Gems Ruby Award Q4 2014
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Summary of Role:
The Accounts Receivable Team Lead is responsible for managing the offshore functions of the
payment application, credit analysis, and collection processes through a collection lead. The
focus is on providing the services necessary to efficiently and effectively support the days sales
outstanding (DSO), past due percentage, and bad debt goals of the various regions. The
Accounts Receivable Team Lead works closely with the Order to Cash Service Delivery Leader
and the Order to Cash Global Process Owner to define and implement necessary process
changes.
Specific Job Responsibilities:
• Manage data integrity and preparation of financial information to ensure completeness,
accuracy, timeliness and accessibility
• Coordinate and execute the periodic close of general ledger which includes maintaining the
close schedule, scheduling of subsystem feeds, making materiality decision on close entries
and communicating to customers when the monthly trial balance is finalized
• Provide leadership in the creation and distribution of standard General Ledger reports
• Maintain accountability for the standard chart of accounts and preparation of account analysis
/reconciliations on a timely basis
• Compliance and quality control review
• Responsible for staff training and education
• Directly supervise General Ledger staff
• Provide performance feedback and coaching to team members
• Identify and present solutions for process improvements
• Resolve conflict and assist others as required
• Foster communication and teamwork within and across organizational boundaries

2. Otis E & M Company Philippines, Inc.
AR Manager
March 2011- July 2012
14/F Petron Mega plaza
358 Senator Gil Puyat Avenue
Makati City, Philippines 1255
ESSENTIAL DUTIES AND RESPONSIBILITIES:
I. Accounts Receivable Function:
1. Set up of Contracts - NE/MOD/T/O
2. Set up Fees for Monthly Preventive Maintenance Cycle Billings
3. Edit account names/any changes in customer master file
4. Checking of OR entries (in the GP)/series/deposits
5. Posting of ORs in the GP
6. Checking of Invoices entries/series & Posting to GP
7. Review and recommendations of CMs
8. AR Aging Analysis, counter checking of computation on Minimum Requirements,
Analysis on BD Written Off and Additional Provision
9. Review the AR Accounts Reconciliation prior to Finance Manager Approval
10. Assist the Billing Assistant in the preparation of Incentives
11. Supervision on Billing Assistant’s work
 Checking of Journal entries and reports during month end closing
II. Collection Function:
1. Preparation of Monthly Collection Forecast
• Consolidate the Collector’s Monthly Forecast with NE & MOD accounts
2. Collate Collection Report every Monday
3. Follow up Collections on NE & MOD accounts
• Handles sending of invoices and Progress Billings, ensures that the required
documentations are attached.
4. Supervise the Collectors on their tasks
• Check from time to time if there are accounts not being called.
• Monitor their performance in terms of # of clients called per day.
• Monitor the timely sending of invoices and required documentations.
5. Raise Collection Issues to concerned departments/ personnel.
6. Attend SIP & Collection Meetings
7. Follow up Certificate of Withholding Tax on NE & MOD accounts
8. Prepares and send Reminder/ Demand Letters to clients with delinquent accounts.
Endorse to Legal if clients refuse to pay after sending them Demand Letters.
9. Attends to clients on their queries regarding billings, account reconciliations and
disputes. Meet with clients if needed.
III. Others
1. Handles Abstract of Sales & Purchase Order for Approval on NE and MOD
accounts.
• Abstract of Sales and Purchase Orders should have a Statement Of Account
attachment with corresponding status of outstanding accounts before the
Finance Manager’s approval.
2. Handles Request for Handover for approval of the Finance Manager by providing
status of payment.
3. Provides status of payment of Subcon Payment Vouchers.
Ingram Micro BPO, LLC
Asst. Team Lead Credit Operations
May 2009 – March 2011
12th
F Three World Square Bldg.
Mc Kinley Hill Taguig City
Achievement: Team Excellence Award 2010
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Daily Guidance and coaching of credit associates
• Assist in setting department goals and objectives with the Team Lead
• Authorize adjustments to accounts, refund cheques – within the required
authorization levels

3. • Approval of order release within credit line authority
• Monitor credit hold release screens
• Provide training and coaching under direction of Team Lead
• Review various risk and aging reports, forwarding feedback to the Team Lead
• Handle customer escalation calls from the Credit Specialists
2. Maintenance of Aging/Account Management
• Responsible for the day to day management of the aged trial balance
• Monitor aging and risk reports assigned
• Meet or exceed monthly cash target
• Collection calls
• Telephone monthly service levels as targeted
• Reconciliation of Accounts
• Minimize cost of sales write off through reconciliation of accounts
• Achieve yearly interest revenue budgeted
• Coordinate with sales, customer service and AR for dispute resolution if necessary
• Develop and foster excellent customer relationships with our resellers. Build and
develop excellent working relationships with internal customers, such as the credit
analysts, sales, accounts receivable, and customer service teams.
• Special projects as assigned
3. Order Release
• Monitor credit hold screens
• Orders in excess of authority will be escalated to Team Lead
• Notification to sales and /or customer where order release is delayed some same
day
4. Account Review
• Coordinate credit line increase requirements with Credit Development Team
• Understand that there are alternative financing options and where to direct the
reseller for further discussions.
5. Team Participation
• Attendance of monthly team meetings – assist Team Lead in setting agenda as
required
• Assist with coverage when necessary due to staffing shortages.
Sykes Asia Inc.
Accounts Receivable Specialist
February 2006 – May 2009
34F Burgundy Corporate Tower
Gil Puyat Avenue
Makati City, Philippines
Achievement: Top customer service representative in 2007 awarded by FSBU across Sykes
Asia
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Responsible for collecting current, 30 – over 120 days past due invoices.
• Responsible managing own accounts, generating letters & reports.
• Conduct outbound calls and send out emails and faxes to follow up on
Customers Active and Past Due invoices
• Log transactions into the Client’s Business tools
• Fulfill other Collections requirements of the Division represented such as meeting
the Cash Collections goals assigned on a monthly basis
• Build good business relations with clients and customers.
ADGRAPHIX, Inc. (Jollibee Foods Corporation Subsidiary)
General Accountant
Date Joined: Nov 2004 Date Left: Aug 2005
Specialization: General Accounting/Taxation
Industry: Advertising & Marketing & Promotion / PR
13th
Sheridan Street, Buayang Bato
Mandaluyong, City

4. ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Responsible in recording daily operations of the enterprise;
• Facilitates book handling;
• Prepares monthly payroll
• Prepares the financial statements of the company;
• Familiar with Tax Reporting and Government Procedures;
• Responsible in Accounts Payables and Collections
Robinsons Land Corporation
Auditor
Date Joined: Aug 2003 Date Left: Oct 2004
Specialization: Finance - Audit
Industry: Others
Robinsons Corporate Tower
Corner EDSA, Ortigas Center
Pasig, City
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Monitors daily sales of every tenant;
• Responsible in auditing sales;
• Ensures that a sales report submitted by every tenant is accurate and true;
• Reconciles with tenant's accountant;
• Prepares monthly analysis of tenant's sales reports;
• Witness cash count for Robinsons Recreation and Parking Dept.
Top Skills and System Knowledge Proficiency
Cost Accounting Advanced
Audit and General Accounting Advanced
Tax and Government Accounting Advanced
SAP Advanced
QuickBooks Intermediate
MAPICS Rhumba Advanced
DNBI Intermediate
Experian Advanced
Great Plains Intermediate
Account Balance Intermediate
Training and Seminars Attended
Oct 2015 Value Based Leadership Training Program for all Leaders
Max’s Restaurant
26th
Street BGC The Fort
Sept 2015 Basic Functions of Management (POLC)
9F Net Lima Bldg. BGC The Fort
May 2015 Targeted Selection Workshop
9F Net Lima Bldg. BGC The Fort
March 2015 Basic Supervision Skills Workshop
9F Net Lima Bldg. BGC The Fort
Aug 2014 Communication and Problem Solving Training
9F Net Lima Bldg, BGC The Fort
July 2014 COPC HPMT
9F Net Lima Bldg. BGC The Fort
July 2014 Six Sigma Yellow Belt

5. 9F Net Lima Bldg, BGC The Fort
June 2014 Basic Quality Tools
9F Net Lima Bldg. BGC The Fort
February 2014 Process Documentation Training
9F Net Lima Bldg. BGC The Fort
December 2011 Internal Service Excellence for Managers
14F Petron Megaplaza
Gil Puyat Ave. Makati City
October 2011 Time Management Seminar
14F Petron Megaplaza
Gil Puyat Ave. Makati City
May 2011 Business Correspondence Seminar
14F Petron Megaplaza
Gil Puyat Ave. Makati City
October 2010 So you want to be a Manager
Trainer: Ofelia Montallana Orcales
Three World Square Bldg.
Mc Kinley Hill Taguig City
Sept 2010 Seminar on Labor Laws
Trainer: SyCIP Salazar Hernandez & Gatmaitan
Manila Peninsula
July 2006 IOMA Audio Conference Successful Negotiating Strategies-
Letting the Other Person have your way
Trainer: Jessica Butler
Sykes Asia Inc.
39F One San Miguel Ave. Cor. Shaw Blvd.,
Ortigas Center Pasig 1605
Philippines
March 2006 IOMA Audio Conference Collection Techniques:
Proven Approaches that Cut Time, Frustration and Cost
Trainer: Robert M. Tarnish
Sykes Asia Inc.
39F One San Miguel Ave. Cor. Shaw Blvd.,
Ortigas Center Pasig 1605
Philippines
February 2006 MAPICS Rhumba
Trainer: Jessielisa Adams
Sykes Asia Inc.
39F One San Miguel Ave. Cor. Shaw Blvd.,
Ortigas Center Pasig 1605
Philippines
Core Skills and American Optimization
Trainer: Hans Visitacion
Sheila Marquez
Burgundy Tower, Makati City

6. References
Name: Heather Kopp
Telephone: 716-616-4000 (US) ext 65942
Position: Assistant Manager, Credit Operations
Company: Ingram Micro, Inc.
Relationship: former Trainor
Name: Aisa Roxas
Telephone No.: 0928-701-8599
Position: Collection Manager
Company: Advance Computer Solutions
Relationship: former Team Lead
Name: Kristine Ardenio
Telephone No.: 09178800513
Position: Operations Manager
Company: Ingram Micro
Relationship: former Team Lead
Name: Maylanie Buen
Telephone No.: 09174467796/09332875319
Position: Billing Specialist
Company: Loan Works Technologies and Affiliated Computer Services
Relationship: former Team Lead

7. References
Name: Heather Kopp
Telephone: 716-616-4000 (US) ext 65942
Position: Assistant Manager, Credit Operations
Company: Ingram Micro, Inc.
Relationship: former Trainor
Name: Aisa Roxas
Telephone No.: 0928-701-8599
Position: Collection Manager
Company: Advance Computer Solutions
Relationship: former Team Lead
Name: Kristine Ardenio
Telephone No.: 09178800513
Position: Operations Manager
Company: Ingram Micro
Relationship: former Team Lead
Name: Maylanie Buen
Telephone No.: 09174467796/09332875319
Position: Billing Specialist
Company: Loan Works Technologies and Affiliated Computer Services
Relationship: former Team Lead