This document is a resume for Myrell Niño Panulde Mendoza. Some key details include: - Myrell is 27 years old and from Cebu City in the Philippines. He received a Bachelor's degree in Hotel and Restaurant Management from University of San Carlos in 2010. - His most recent work experience is as a Customer Service Representative and Team Captain at Teleperformance since 2013. Prior to that he held several customer service and manager roles. - Myrell has excellent English skills and is proficient in Microsoft Office. He aims to provide excellent output for customers and companies.

1. MYRELL NIñO PANULDE MENDOZA
Bishan ST. 11 Block 147 #09-33
SINGAPORE 570147
91306271
myrellnpm@yahoo.com.sg
January 26, 1988
OBJECTIVE To give excellent output for the company and for the
customers.
To reinforce my decision-making skills.
To improve my sense of independence and being
able to provide for my family and myself.
PERSONAL INFORMATION Age: 27
Date of Birth: January 26, 1988
Height: 5'8”
Weight: 160 lbs.
Place of Birth: Cebu City, Philippines
Citizenship: Filipino
Religion: Roman Catholic
Civil Status: Single

2. EDUCATIONAL ATTAINMENT Bachelor of Science – Hotel and Restaurant Mgt
University of San Carlos Main Campus, Cebu City
Date of Graduation: March 2010
University of San Carlos Talamban Campus, Cebu City
2005 - 2006
High School
University of San Carlos North Campus, Cebu City
Date of Graduation: March 2005
WORK EXPERIENCE Teleperformance former Aegis, Dec. 2013 Up to
Present
 Customer Service Representative
 TEAM CAPTAIN
Southwestern University, May to November2013
 ELP Manager
7/11 Convenient Store, Dec. to April 2013
 Business Developer
Southwestern University, Sept. to Feb. 2012
 ELP Manager
Convergys, March to July 2011
 Customer Service Representative
 Billing Account: COMCAST
Crown Regency Hotel, Feb. to March 2011
 Front Desk
Tuscania Townhouses, Nov. to Jan. 2010
 ESL Manager
Marco Polo Hotel, June to Oct. 2009
 OJT Accounting and Front Desk

3. Hilton Hotel, Resort and Spa, June to Oct. 2008
 OJT Leisure and Arts Staff
SKILLS AND ABILITIES
 Excellent on English Language, written and verbal
presentation skills
 Proficient in Computer Softwares such as MS
Word, MS Excel, MS Power point
 Interpersonal skills able to get along with co-
workers, customers and accept supervision,
receive positive evaluation from the past
employers.
 Attention to Detail, Concerned with quality.
Produce work that is orderly and attractive.
Ensure tasks are completed correctly and on
time.
ACHIEVEMENTS EARNED
 SuperFerry Certificate - Apprenticeship by
Experience Program
 Certificate of Appreciation - Liga ng mga
Barangay sa Pilipinas
University of San Carlos, Cebu City
 Restaurant Tour Certificate - Excellence in Pizza-
Making Pizza Hut, Ayala Center, Cebu City
 Certification of Completion - Practicum 2 at
Marco Polo Plaza Hotel at Front Office
Department as Concierge
 Certificate of Merit - La Chaine Des Rotisseurs
16th Anniversary and Gala Dinner at Marco Polo
Plaza Hotel
 Member of the 1st Place Basketball team HRM
during USC 3 on 3 Tournament
 Lead the HRM team from University of San Carlos
to 3rd place during Commerce Week Basketball
League
 Loyalty awardees of the University of San Carlos
Boys High School
 Member of the Pasarelle Team which had been
the 3rd place of Milo Tournament, University of
San Carlos Boys High

4.  Champion in Jolly 3 on 3 Basketball Challenge 3
Point Shoot-Out Last May 18 to June 01, 2003
Senior Division
 Varsity in Basketball from 3rd grade Elementary
School to 4th yr. High School
 3rd placer of the Regional Moto-circuit racing
Kartzone, Panagdait, Mabolo, Cebu city
CHARACTER REFERENCES Jay Olmedo Simpas
Staff Nurse
820 Thompson road 574623
+6581116952
Alfonso Bughao
Financial Auditor
Block 203 Serangoon Central, 05-70
Singapore 550203
+6584683530
Renee Atayan
CPG Consultants Pte. Ltd.
+6596275426