Jayanta Hazarika is seeking an opportunity in hospitality management where he can deliver world-class service to hotel guests. He has a 6-month certificate in hospitality management and has worked in housekeeping, F&B service, and as a front office team member at Taj Club House in Chennai. He has excellent communication, organizational skills and a positive attitude. His goal is to become an experienced hotelier.
1. Jayanta hazarika
C/O DONDI DHAR HAZARIKA
Doordarshan colony,
Hengrabari, VIP- ROAD Borbari, Guwahati-36
PIN No.781036, DISTRICT-KAMRUP(METRO), ASSAM, NORTH-EAST, INDIA
Quarter no.C-23
Ph No.+918754881830,+919706693826 Email id: jayantahazarika69@gmail.com
Profile:
Seeking an opportunity in an organization where I would be able to deliver world best
class services to hotel guests and also becoming a well informed and experienced
hotelier.
Educational Qualification
6-Months Certificate Course In Hospitality Management from Pragati Institute Of
Hospitality Management ,Guwahati Assam
12th from CBSE Board GUWAHATI PUBLIC SCHOOL, ASSAM
Work History
Basic Knowledge In Computer Skill
Has Participated In The Summer Cricket Coaching Camp Organized By Dibrugarh District
Sport Association.
Completed one month industrial training in Housekeeping and F&B service at Mozart
Café, Guwahati, Assam
Joined Taj Club House,Chennai in April2014 as Front office- Team
Member to 17 november 2015.
Specification:- Located on Clubhouse road -famous for its magnificent homes of
British luminaries, and as the original site of the renowned Madras Club - and off the
historic Mount Road, Taj Club House has all it takes to make it the ideal venue for the
discerning and impeccable levels of service, that are at once attentive and unobtrusive.
Room:-220,
2. Responsibilities:
Warm well coming for the GUEST with a sweet wellcome drink and a cold towel for
refreshing.
Have detailed information about the hotel, product, services and room inventory.
Detailed information regarding arrivals, departures and daily occupancy.
Assist Duty Manager to allocate rooms to all arriving guests as per preferences.
Co-ordinate with housekeeping for clearing of rooms.
Handle incoming telephone calls as per standards instructed.
Monitoring hotel Car Movements for the Day, Pickups, Drops and office transfers
Maintain regular contacts with corporate and individual guests and build strong
relationships with them.
Handling Check-in and Check-outs of all cabin crews and pilots,captains as well as
FIT guest.
Coordinating with airport reps in movement of airport coaches
Taking departure time at arrival for maintaining departure control.
Dealing with complaints and ensuring guest satisfaction totally
Co-ordinates with all departments concerned in order to maintain Front Office functions
properly.
Maintaining stationary stock of the department as well as doing departmental indent.
Update guest Profiles as per standards.
Upload C ‘forms as per the requirement of the requirement of FRRO.
Skills:-
Excellent oral and written communication skills.
Highly organized and dedicated with a positive attitude and a quick learner.
Proficient in Basics of Concierge ,Reception and 24*7 operator
Highly Motivated TeamPlayer.
Ability to excel in any situation.
Proficient in operating systemInfor(APM).
Achievements:-
Excellent Guest Engagement story for 5 times
Received many Excellent feedbacks/comments from the Guests on MEDALLIA
Received excellent feedbacks from the guest on Trip advisor.
Personal Details:
Date of Birth: 3th August 1993
Language Proficiency :- Well Spoken Hindi and English. Written: English and Hindi
Nationality:-Indian
Fathers Name:-Dondi Dhar Hazarika
Height & Weight :- 172 cm. 69kg
3. Marital Status :Single
Religion:-Hindu
Gender:- male
Hobbies:-football,cricket,listening DJ TRANCE and songs,
SKYPE ID- jayantahazarika69@outlook.com, jayanta.hazarika6
REFERENCES:-
HITENDRA SHARMA, General Manager
Taj Banjara Hyderabad
Road No.1,Banjara Hills,Hyderabad-500034
T.S.INDIA, Telephone : 91-40-6676 1917
Email : hitendra.sharma@tajhotels.com
Website: www.tajhotels.com
SIDDHARTTHA MUKHERJEE, SALESAND MARKETING
TAJ CLUB HOUS ,CHENNAI
No.2 CLUB HOUSE ROAD, CHENNAI-600002.INDIA
TEL: 044 66313131
Email:siddhartha.mukherjee@tajhotels.com
Website; www.tajhotels.com
DECLARATION:-
I hereby declare that all the above mention facts and informations are true to best of my
knowledge.I will be solely responsible if any discrepency found on them.
PLACE:-
DATE:- JAYANTA HAZARIKA