Respected and dedicated professional with experience providing value added service and support. Skilled at generating reports reviewing inventory management .
To serve with an esteemed organization where I can attend challenging assignment with all the sincerity honesty and dedication. Priority is to be given to finish the job within the scheduled time frame. It will be an immense satisfaction for me to bring innovation and creativity in my work, which can provide simultaneously my company a great benefit.
Allison Dark Skinny Jeans
Alter Ego Dress
Always Alluring Choker
Always On Time Dress
American Girl Top
American Tropics Tank Top
American Way Checkered Reversible Scarf
An Afternoon In Venice
Anali Dark Wash Skinny Jeans
Andrea Mid Rise Skinny Jeans
Annette Low Rise Boot Cut
Aruba Blue Top
As Sweet As Pie Dress
Ashley Black Faded High Waisted Jeans
Ask Me Out Dress
At Your Leisure Cardigan
At Your Leisure Top
Aubrey Resin Skinny Jeans
Audrey Aloha Romper
Audrey Flats
Respected and dedicated professional with experience providing value added service and support. Skilled at generating reports reviewing inventory management .
To serve with an esteemed organization where I can attend challenging assignment with all the sincerity honesty and dedication. Priority is to be given to finish the job within the scheduled time frame. It will be an immense satisfaction for me to bring innovation and creativity in my work, which can provide simultaneously my company a great benefit.
Allison Dark Skinny Jeans
Alter Ego Dress
Always Alluring Choker
Always On Time Dress
American Girl Top
American Tropics Tank Top
American Way Checkered Reversible Scarf
An Afternoon In Venice
Anali Dark Wash Skinny Jeans
Andrea Mid Rise Skinny Jeans
Annette Low Rise Boot Cut
Aruba Blue Top
As Sweet As Pie Dress
Ashley Black Faded High Waisted Jeans
Ask Me Out Dress
At Your Leisure Cardigan
At Your Leisure Top
Aubrey Resin Skinny Jeans
Audrey Aloha Romper
Audrey Flats
All Aboard Sweater
All American Girl Top
All Eyes On You Bodysuit
All In A Daze Romper
All Strung Out Bodysuit
All The Right Ruffles Dress
All This Beauty Dress
All You Ever Wanted Tunic
All You Need Scarf
All Yours Scarf
Michael J. De Armas
Cary, IL 60013
224-247-3085
dearmas.michaelj@gmail.com
linkedin.com/in/michael-j-de-armas
CLIENT SPECIALIST
CAREER SUMMARY
Unique ability to create efficient teams of customer service personnel in fast-paced environments that can multitask and be proactive while problem-solving and following industry business standards.
Areas of expertise include:
• Training, Coaching, and Mentoring
• Quality Control and Assurance
• Procedure Implementation
• Order Entry and Processing
• Conversational Spanish
• Administrative Support
• Process Development
• Team Collaboration
• Conflict Resolution
• Product Inspection
• Client Support
• MS Word, Excel, Outlook
1. Jamie Miller
13146 Petaluma Rd, Victorville Ca 92394 760-953-1054
xxjillerxx22@gmail.com
OBJECTIVE
My goal is to obtain a position that will enable me to use my professional experience, educational background
and strong organizational skills. I can multi-task various projects to meet tight deadlines and adapt to any change to
meet demands without compromising quality.Fast learner and problem solver that can work well in a group or
independently while exceeding
expectations.
EDUCATION
Bryan University Los Angeles, CA – 2015 Silverado High school Victorville, Ca-2007
Stenographer High School Diploma
EXPERIENCE
Pacific Aerospace Resources and Technologies LLC March - 2013 - Present
Manager of Administrative Operations & Purchasing
Oversee daily operations of Purchasing & Data Entry while managing 3 employees
Ran daily reports to include, Labor Times, Estimated Completion Times, Material Shortage, Cost/Profit, Work Order
Analysis, Three Way Match, etc.
Work closely with Finance on setting up new accounts, process invoices, issue new invoices to customers, performing end
of month activities, etc.
Sourced and purchased all incoming requisitions from company to include A/C parts, services, tooling, and overhead
purchases.
Acquired and maintained outside relations with vendors, set up accounts and terms
Analyzed customer contracts and work orders to ensure proper billing
Performed data entry for all aspects of the organization, such as training, finance, shipping, HR, etc.
Aided C-level management in implementing new action plans and new systems with tracking trends
Trained employees on computer systems, including Corridor and Microsoft Excel
Notable Achievements
Reformed and managed the purchasing department within a year to pass AS9110 and FAA
Audits
Helped Create and implement policies to adhere to the ISO standards, using skills learned such as ‘fishbone’ and other
graphs, helping the company to become lean and reach higher levels of efficiency
Assisted in restructuring the GSE department to pass multiple audits from different countries standards
Structured a Sales base to begin selling and trading parts, created procedure to include quote, trace, payment method and
shipping. Within a few months the company made over 100,000.00 in sales.
EXPERIENCE
Sprint Wireless Experts August 12, 2012 – March 2013
Sales Rep
Customer Service including maintaining 100% on all survey calls
Met and exceeded quotas for sales
Inventory of merchandise
Filing Contracts as per Sprint corporate guidelines
Making tickets for service and repair phones per Sprint corporate guidelines
2. Jamie Miller
13146 Petaluma Rd, Victorville Ca 92394 760-953-1054
xxjillerxx22@gmail.com
2
EXPERIENCE
Radio Shack June 7, 2011 –August, 2012
Key Holder
Restocking and organizing shelves; planograms
Customer Service
Record keeping for Sprint, ATT, and Verizon
Payroll
Submitting and Receiving Purchase Orders
Inventory and ordering shipment
Meeting sales quotas in all departments
Managing upon request
SKILLS
Records Management
Spreadsheets/Reports
Windows, QuickBooks Software, 65 WPM
MS Word, MS Excel, MS PowerPoint, MS Outlook
Knowledge of various computer programs
Expert in Corridor and Great Planes software
REFERENCES –AVAILABLE UPON REQUEST