James B. Angell has nearly 20 years of experience in the U.S. military and civilian sector as an IT systems installation engineer, including managing projects, installing systems, and overseeing network performance. He holds a secret security clearance and has expertise in various software, communications systems, and military technologies. Angell's resume outlines his technical skills and leadership experience in both the military, where he served until 2012, and civilian roles he has held since 2013.

1. JAMES B. ANGELL
4622 Salem Prince Drive | Hope Mills, North Carolina 28348 | 910.689.8655 | jbangell@yahoo.com
IT SYSTEMS INSTALLATION ENGINEER
A hard working, dedicated, and well-qualified Information Systems professional with almost 20 years of combined outstanding
performance in the U.S. Military and civilian sector. Earned promotable status and excelled as a leader. Accountable and ambitious. Able
to remain focused and productive in challenging situations. Excel at providing strong leadership/motivation. Ability to implement
effective processes and leverage operations as well as technology to meet and exceed established objectives. Adept at managing projects,
collaborating with project teams, interfacing with clients, and deploying technology to build successful solutions.
AREAS OF STRENGTH AND EXPERTISE
Microsoft Office Suite | Radio Communications | Improvised Explosive Device Defeat | Crew Systems | CNET | Google Earth
Falcon View | Force XXI Battle Command | Brigade-and-Below | Command Post of the Future | System installation | Software
installation | Systems Building and Preparation | Joint Network Node (JNN) | Defense Information System Network (DISN)
Army Battle Command System (ABCS) | Secret Security Clearance
PROFESSIONAL EXPERIENCE
SPC4TEK LLC, Lillington, NC, 4/2014 – Present
System Installation Engineer
Accountable for community support of closed circuit television (CCTV) cameras and DVR support, including repairing/replacing
cameras and DVRs; testing cameras, cable, and power; installing and servicing cameras and DVRs; installing new cables; setting up
communities with new cameras/providing operational training; and setting up communities with computer software for CCTV.
Demonstrate experience working with AHP and AHG on layout of cameras for new communities, perform specifications, inspect and
handle all new camera installations, order camera parts, monitor warranties on cameras and DVRs, perform remote access testing
and programming, and maintain digital manuals on Technical Services intranet pages.
• Partner with communities and vendors for capital bids on camera/repair bids and perform one-on-one training with service
site staff on CCTV cameras, DVR operations, and gate/door operations.
• Control access gate/door support including providing preventative maintenance, scheduling gate repairs with vendors,
servicing door and gate access control systems, and performing repairs on phone line issues affecting access controls.
• Perform remote access gate programming, back-ups, desktop support/inspections; and phone line to IP conversions.
• Inspect and manage all new gate installations, including setting up communities with computer software for controlled
access gates/doors and maintaining digital manuals on Technical Services intranet page.
RIGHTECH, Woodbridge, NJ, 5/2013 – 3/2014
Tower Top Tester
Maintained a firm knowledge of fiber network, including installing, testing, scoping and terminating fibers. Oversaw the network
performance and optimization of the regional Voice and Data networks. Monitored and exceeded system performance goals,
including voice network ineffective attempts and lost calls, failed connection attempts, and dropped connections in EVDO, as well as
RRC set up failures and bearer drops in LTE networks. Developed/implemented plans to improve performance goals. Performed all
RF performance activities required to support the network build programs, including new cells and EVDO, CDMA, and LTE carrier
additions. Analyzed baseline, Nielsen, and root metrics results and implemented solutions for improving those results.
• Monitored network performance (using SMS alerts, Real Time Tools, and stats reports), quickly responded to system
problems, and implemented corrective actions. Troubleshot system problems, including connection and interface issues.
• Conducted drive testing, analyzed drive data results, and monitored stats for new site integration, system optimization, and
activation. Identified areas that required coverage improvement and released search rings.
• Demonstrated an advanced ability to train and mentor new employees by providing effective coaching and feedback.
• Coordinated with project managers, construction, switch/field operations, engineering, and RF Engineering in the design
and deployment of channel elements and carrier additions to prevent system blocking and support network growth.
• Supported adding network equipment and performance monitoring for special events.
Northrup Grumman/Salient Federal Solutions, Huntsville, AL, 7/2012 – 3/2013
C-Ram Tech Operator
Trained on Wireless Audio Visual Emergency System (WAVES), C-Ram Network (C-Net), Forward Area Air Defense (FAAD), Air
Missile Defense Work Station (AMDWS), Lightweight Counter Mortar Radar (LCMR), Joint Network Node (JNN), Defense Information
System Network (DISN). Provided 24/7 operations support within a Base Defense Operations Center (BDOC). Completed initial (C-

2. JAMES B. ANGELL, Resume, Page 2
Professional Experience Continued
RAM) component installation while aboard Forward Operating Base Zerok. Accountable for log and database management, user
administration and network analysis including troubleshooting on a variety of systems.
• Worked with Army Battle Captains to provide optimum base security and counter fire guidance.
• Configured, operated and maintained the KU-band and KA-band satellite.
MILITARY EXPERIENCE
XVIII Airborne Corps (ABC), Task Force Bragg, G3 Operations, Fort Bragg, NC, 10/2011 – 6/2012
Current Operations Manager, Sergeant Major
Managed and directed senior noncommissioned officers (NCOs) and 60 Soldiers in an operations center that enacted departmental
policies, goals, objectives, and procedures. Reviewed and analyzed current operational procedures. Formulated and developed plans,
contract specifications, and schedules. Assisted in developing new training designs. Supervised the command and control of
information flow within the ABC and Installation Operations Center, performing the administrative and human resource
management functions relative to the staff supervised. Enforced adherence to established policies and procedures.
• Coordinated management plans and activities with other members of the team to ensure proper adherence to overall
objectives. Prepared briefings for various audiences in support of assigned programs, ceremonies, and events.
• Ensured synchronization with all affected directorates, commands, and users by assisting with the development and
coordination of a novel corps operations and mobilization plan.
• Provided vital operational continuity and support of the corps and Fort Bragg by utilizing extensive knowledge and personal
experience of the deployment sequence and emergency operations procedures.
1st
Squadron, 89th
Cavalry, Fort Drum, NY, 10/2008 – 10/2011
Operations and Intelligence Manager, First Sergeant
Contributed to the management infantry light, mechanized, and anti-tank company that included 150 Soldiers in an operations and
intelligence section. Dispatched personnel/equipment to incidents. Provided tactical/technical guidance and professional support.
Planned, scheduled, and assigned work to subordinates. Made recommendations utilizing knowledge of fire suppression,
containment, or control techniques, and practices under various conditions. Planned, coordinated, and supervised organizational
activities, training, and combat operations. Edited/prepared tactical plans and training materials and coordinated operation
implementations, training programs, and communications activities. Developed guidance on program planning, position
management, contingency/emergency planning, position management, work measurement, and productivity improvement.
• Ensured company success during training and deployment in support of Operation Iraqi Freedom by mastering and utilizing
expert small unit tactics resulting in no loss of life, limb, eyesight or equipment damage.
• Developed administrative reporting systems, including systems specifications/evaluations methodology and data gathering.
Additional experience includes significant leadership positions within the US Army.
EDUCATION AND ADDITIONAL TRAINING
• Counter Rocket, Mortar, and Artillery (C-RAM) Program, 2012
• Antiterrorism Force Protection Advanced Course, 2011
• U.S. First Sergeants Course, 2009
• Advanced NCO Course, 2004
• Drill Sergeant School, 2003
• Unit Prevention Leader’s Course, 2002
• Instructor Training Course (Advanced Platform Instruction), 2001
• Basic NCO Course, 1998
• Jungle Operations Training, 1998
• Emergency Lifesaver, 1996
• Joint Services Interior Intrusion Detection System Course, 1996
• Primary Leadership Development, 1994
• NCO Basic Nonresident Program, 1994
• Direct Support Maintenance New Equipment Training, 1993
• Unit Armorer Course, 1992
• U.S. Airborne School, 1990
• Individual Infantry Training, 1989