Three years of working experience as Satellite Communications Antenna .Use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problemsTalk to others to convey information effectively

1. AMBRISH CHANDRA UPADAYAY
Ho -304 Shanta puri colony Kasganj (U.P.) – 207123 (India)
Contact: +91 8467847098; Email: ambrishiwn@gmail.com; Date of Birth: 7th
May, 1984
Broadcast & IT Support Engineer
Offering over 7 years of experience; seeking managerial level assignment across the industry
SUMMARY OF SKILLS
 Qualified M.Sc. in Electronics & Telecommunication from Kanpur University, India with experience across Operations &
Maintenance, Customer Support, Service Engineering, Client Relationship Management, Technical Support, Safety and Team
Management.
 Currently spearheading as a Broadcast Engineer with M/S I-Witnessnews Channel, Gurgaon. Well versed in overall
troubleshooting, overhauling, servicing, operations and maintenance to ensure maximum operational availability of
equipments/ systems.
 Highly skilled in providing fast resolutions to the customers’ operations/ maintenance related issues to retain their continued
patronage. Proficient in drawing well-balanced conclusions whilst dealing with complex service and maintenance issues and
interpreting procedures and guidelines in order to resolve them.
 The support role involved working with broadcasters around the world, fault finding and solving 'real-world', often
urgent, system integration problems.
 Other duties within this role included installations and upgrades, and providing training.
 The System Specialist role involved integration of complex digital broadcasting systems, including broadcast control,
and conditional access (content security).
A significant part of the role involved integration with third party systems such as automation, programme scheduling,
subscriber management systems, set-top-box integration and almost any other aspect of digital broadcasting.
 Multitasking credentials with excellent planning, execution, problem solving and troubleshooting skills, as well as the ability
to handle multiple tasks in high-pressure environments and under tight deadlines.
Areas of Exposure
 Excellent knowledge of vertical and horizontal pole, Multicupler 8105 (Antenna Distribute Unit) and Antenna switch unit, Viasat
Antenna 11.3 diameter, GSM and 3G Technology.
 Establishing and maintaining healthy business relations with customer, enhancing customer satisfaction matrices by achieving
delivery & service quality norms.
 Proactive and customer focused professional with demonstrated skills in streamlining customer services function by designing
innovative systems and processes to generate high value propositions for the customers.
 Successfully addressing customers' queries/complaints and evolving quick resolutions with minimum turnaround time.
 Expertise in operations & maintenance of equipments. Experience in maintenance of a wide spectrum of equipments and spare
components.
 Adept in handling quality related activities involving resource planning, preventive and breakdown maintenance, in process
inspection and coordination with internal departments.
 Planning and undertaking scheduled maintenance, responding to breakdowns, diagnosing faults, supervising engineering and
technical staff, managing budgets, maintaining statistical and financial records, ensuring compliance with health and safety
legislation
 Implementing predictive & preventive maintenance schedules for various machinery and equipment to increase machine up
time & equipment reliability.
 Core Competencies: Maintenance Operations ♦ Preventive/ Planned Maintenance ♦ Safety Operations ♦ Technology Integration
♦ General Administration ♦ Cross-functional Coordination ♦ Analytical Skills ♦ Fault Analysis ♦ Strategic Planning ♦
Troubleshooting
PROFESSIONAL EXPERIENCE
M/S I-WITNESSNEWS CHANNEL, (GURGAON) May 2013- Oct 2014
Broadcast Engineer
Functional Skills
 Efficiently handling Audio & Video Cables, Encoder & Decoder device, broadcast converters And all connectors, live chat with
PD- 177 cameras and live pack box. MUX and DMUX, Router, Ingest program Switcher, play out panel, sound mixer, studio
cables and connector with wall box, talkback, etc.

2.  Implementing strategic vision and direction to maintenance so as to meet the medium and long term objectives of the
organization.
 Identifying root cause of failures and implementing quick breakdown solutions to put the equipments back in operation within
minimum turnaround time.
 Monitoring and analyzing the equipments to avoid unexpected breakdown and efficiently handling breakdown & modification
by applying various efforts.
 Planning the execution of maintenance activity, observing standard procedures for maintenance and considerably reducing
down time.
 Conceptualizing and implementing process modifications for optimizing resource utilization and maximizing productivity and
adapts automated systems for streamlining operations to enhance operational efficiency.
 Designing and implementing systems and procedures to facilitate smooth functioning of overall production operations and
enhancing operational efficiency.
 Maintenance & configuration for broadcast equipments like TV studio equipments, video routers, Intercom
talkback, ENG equipments, VTR, SPG, PCR/MCR and modular equipments etc. Handling a large News Room
set up. Vendor management.
 Some detail on main technical responsibilities
 Maintenance of Broadcast Transmission Facilities (including Omnibus automation, HP
 Video servers, Sony LMS ).
 Maintenance of Post Production Facilities.
 Maintenance of VT Dubbing Facilities.
 Operation and maintenance of Broadcast Routers.
 Operation and maintenance of Compression / Multiplex systems.
 Operation and maintenance of Signal Distribution/conversion equipment.
 Operation and maintenance of Talkback / IFB Systems.
 Operation and maintenance of Vision / Audio Mixers .
 Operation and maintenance of graphics equipment e.g. Magic Soft
 Support of Satellite based broadcasting systems.
 Use of PC based drawing packages e.g. Final cut Pro.
 MCR duties including lines routing and liaison with other broadcasters and service providers
 around the world.
 Approximately 50 channels are broadcast from the MTV centre, and this position involves shift work to
 ensure these broadcasts are maintained 24/7.
GENERAL BRIEF
To ensure the provision of 24x7 broadcast services to I witnessnew Channal Gurgaon and their clients, maintaining
the highest possible levels of technical continuity and the day-to-day management of all associated
broadcast engineering staff.

M/S ARRAYCOM (I) LTD Since Dec 2014
System Engineer
 Responsible for supporting the installation and test of local collection facilities also understood and performed instructions
outlined in engineering change request.
 Directed, instructed and managed vender such as electricians, system integrators, tower crews and telo providers. Delivered
quality Customer Service & Support for increased Customer satisfaction ensuring growth in business
 Initiated troubleshooting in the failure unit, identified the root cause and implemented the corrective action to avoid the same
failure in the future.
 Handled customer’s complaints and provided best possible service within stipulated time to ensure utmost customer
satisfaction.
 Initiated process re-engineering, thereby providing effective industry solutions to cater to clients' specific requirements &
improve companies' market profile.
 Instrumental in liaising with potential customers with respect to new equipment, Spare Parts & Service, recording their
demands & specifications
 Involved in Installing & commissioning of all newly acquired sophisticated instruments/Equipments & Machinery. An efficient
service engineer, provided best after-sales service to customer

3.  Provided on site Customer Support to National Technical Research Organization project.
Key Highlights
 Worked on HF antenna, satellite antenna, and equipment.
 Experience with racking and cabling of equipment.
 Troubleshooted LNA-B band, LNA-Ku band LNA-C Band, Antenna Tracking Unit (ATU) Viasat.
 Repaired RF amplifier vertical and horizontal pole.
 Handled Multicupler 8105 (Antenna Distribute Unit)and Antenna switch unit
 Managed the maintenance Viasat Antenna 11.3 diameter. Antenna by antenna tracking unit on project site Defense NTRO
ghatroni, Six, 40met, High frequency Antenna Tower on project site Defense area.
 Involved in the Calibration of Viasat Antenna 11.3 diameter.
SKILLS AND QUALIFICATIONS
 Three years of working experience as Satellite Communications Antenna .
 Use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or
approaches to problems
 Talk to others to convey information effectively
M/S APLAB LTD Oct 2007 – May 2010
Service Engineer
 Handled online & UPS from 1Kva to 60 Kva (1phase to 3 Phase) Carrying out the complete installation Online & UPS from 1Kva
to 80 Kva (1phase to 3 Phase).
 Responsible for the troubleshooting and service operations for IGBT module based Online & UPS from 1Kva to 60 Kva (1phase to
3 Phase) & Power PWM based Online UPS.
EDUCATIONAL CREDENTIALS
MSc (Electronics & Telecommunication), 2007
Kanpur University
B.Sc (PCM), 2003
Lucknow University
Technical Skills
C, C++, MS Office, Microsoft Windows and Internet Application ,CCNA Certificate, Red hat virtualization.
References: Available on Request