1 3 PROFESSIONAL SUMMARY Cybersecurity & Network Management, Military Veteran with over 6 years of proven experience in the United States Army. Possesses a comprehensive background in Team Leadership and Training derived from conducting domestic and international operations. Managed risks upon multiple lines to protect assets, property, and equipment valued over $10M. Extensive knowledge in classroom instruction and operations. Recipient of multiple awards for outstanding performance and professionalism in the United States Army; career supported by a vast operational experience and formal leadership training. · Secret Security Clearance · Advanced Troubleshooting · Training and mentoring · Bi-Lingual (English/Spanish) · Customer Service · Security minded · Leadership experience · Detail oriented · Exceptional Oral Communication PROFESSIONAL EXPERIENCE US ARMY – Fort Benning, GA Dec 2017 – Present Information Technology Department Manager / Senior Systems Administrator Managed administration, logistics, maintenance, and personnel management of 4 personnel; oversight of 12 Signal Team Supervisors Applied innovative methods that increased the range of communications for the Organization; expanded operations Implemented and maintained 380 military computer systems; enabled the Tactical Advanced Computer to disseminate information and provide Command & Control for over 20 operations Selected to test the newest communications equipment; (WAN) system AN/PSC-15 The Global Rapid Information Package (GRRIP), The Mobile Broadband Kit (MBK), SIPR/NIPR Access Point (SNAP) terminals, Tracking radios TW-850-01 TSM Ghost, SHOUT nano GPS tracking, Tactical radios AN/PRC-117G Tactical Satellite (TACSAT), AN/PRC-119F (RT-1523), PRC-148C (IMBITR), AN/PRC-150C, AN/PRC-152A, DTCS RO tactical radio, End User Devices (EUD), Android Tactical Assault Kit (ATAK), Nett Warrior (NW), Nett Warrior Mission Planner (NMP), Platform AN/VIC-3, COMSEC Simple Key Loader (SKL), The Joint Enterprise Network Manager (JENM 3.3.x), Taclane (Micro KG-175D), Platform Encryption Device (PED) KGV-72, Joint Battle Command – Platform (JBC-P) and waveforms fielded due to expertise and aptitude Standardized the organization’s Mission Command Standard Operating Procedures (SOP) and radio configuration in order to support a foreign military’s operations Maintained accountability of over $1M worth of communications equipment without loss or damage Performed Information Assurance (IA), provided the security services and attributes of availability, authentication, confidentiality, integrity and non-repudiation; Network Operations (NETOPS) Service Desk Management, which includes incident and problem processing, change request processing, availability management and user interaction. Assisted in the planning, configuration, management, and monitoring of the wide area network (WAN) Provided system administration (SA) to Tactical Battle Com ...

1. 1
3
PROFESSIONAL SUMMARY
Cybersecurity & Network Management, Military Veteran with
over 6 years of proven experience in the United States Army.
Possesses a comprehensive background in Team Leadership and
Training derived from conducting domestic and international
operations. Managed risks upon multiple lines to protect assets,
property, and equipment valued over $10M.
Extensive knowledge in classroom instruction and operations.
Recipient of multiple awards for outstanding performance and
professionalism in the United States Army; career supported by
a vast operational experience and formal leadership training.
· Secret Security Clearance
· Advanced Troubleshooting
· Training and mentoring
· Bi-Lingual (English/Spanish)
· Customer Service
· Security minded
· Leadership experience

2. · Detail oriented
· Exceptional Oral Communication
PROFESSIONAL EXPERIENCE
US ARMY – Fort Benning, GA
Dec 2017 – Present
Information Technology Department Manager / Senior Systems
Administrator
Managed administration, logistics, maintenance, and personnel
management of 4 personnel; oversight of 12 Signal Team
Supervisors
Applied innovative methods that increased the range of
communications for the Organization; expanded operations
Implemented and maintained 380 military computer systems;
enabled the Tactical Advanced Computer to disseminate
information and provide Command & Control for over 20
operations
Selected to test the newest communications equipment; (WAN)
system AN/PSC-15 The Global Rapid Information Package
(GRRIP), The Mobile Broadband Kit (MBK), SIPR/NIPR
Access Point (SNAP) terminals, Tracking radios TW-850-01
TSM Ghost, SHOUT nano GPS tracking, Tactical radios
AN/PRC-117G Tactical Satellite (TACSAT), AN/PRC-119F
(RT-1523), PRC-148C (IMBITR), AN/PRC-150C, AN/PRC-
152A, DTCS RO tactical radio, End User Devices (EUD),
Android Tactical Assault Kit (ATAK), Nett Warrior (NW), Nett
Warrior Mission Planner (NMP), Platform AN/VIC-3, COMSEC
Simple Key Loader (SKL), The Joint Enterprise Network
Manager (JENM 3.3.x), Taclane (Micro KG-175D), Platform
Encryption Device (PED) KGV-72, Joint Battle Command –

3. Platform (JBC-P) and waveforms fielded due to expertise and
aptitude
Standardized the organization’s Mission Command Standard
Operating Procedures (SOP) and radio configuration in order to
support a foreign military’s operations
Maintained accountability of over $1M worth of
communications equipment without loss or damage
Performed Information Assurance (IA), provided the security
services and attributes of availability, authentication,
confidentiality, integrity and non-repudiation; Network
Operations (NETOPS) Service Desk Management, which
includes incident and problem processing, change request
processing, availability management and user interaction.
Assisted in the planning, configuration, management, and
monitoring of the wide area network (WAN)
Provided system administration (SA) to Tactical Battle
Command Servers (TBC Server) in the tactical operations center
(TOC).
Performed network administration (NA); installed, configured
and maintained network equipment within the LAN.
Performed system administration (SA) and maintained
computers and servers within the computing environment (CE)
and the network environment (NE).
Maintain Active Directory content. Create user accounts and set
up necessary user workstation application software.
Performed Information Systems Security Officer (ISSO) duty
for the organization
US ARMY – Hunter Army Air Field, GA
Mar 2016 – Dec 2017
Communication Supervisor / SharePoint Administrator
Managed administration, logistics, maintenance, and personnel
management of 22 personnel
Recognized by the Senior Organization's Personnel Director for

4. Excellence and outstanding performance during a high-risk
training exercise
Dedicated over 500 volunteer hours preparing and executing a
JROTC obstacle course for over 60 cadets; trained, and molded
our future leaders
Mentored 3 teams of 5 personnel to perform Army Warrior
Tasks and 25 Career Management Fields, related tasks during
Signal Stakes Competition; placed first out of 4 teams in the
organization
Trained, tested, and certified 15 personnel on SINCGARS
AN/PRC-119F (RT-1523), (Combat net radio), AN/PRC-150C
High Frequency radio (HF), Platform Encryption Device (PED)
KGV-72, Joint Battle Command – Platform (JBC-P), COMSEC
Simple Key Loader (SKL) and waveforms operations;
significantly increased the company's RETRANS Team
capabilities
Maintained strict accountability of all assigned equipment
valued at over $900k with 0% loss or damage
Audited existing permissions and created security matrix to re-
permission to organization SharePoint site in a more concise,
logical, and secure manner
Architected numerous team- and project-specific sub-sites, lists,
and libraries in order to track projects’ progress, store
documentation, and provide portals to report statuses to the
client
Radically enhanced a formerly barren site and encouraged
adoption and implementation to improve the way our teams
worked and interacted with clients
Designed a multitude of workflows allowing for automation of
certain site features and functions, saving time for team
members, limiting potential mistakes by users, and facilitating
the metric gathering
Created and designed the Master Projects List, through which
all company projects (100+ active, 1000+ total) can be tracked
and viewed by the client, providing greater transparency and
accountability and leading to increased client satisfaction

5. Managed ad hoc access requests, permissions considerations for
staff onboarding and offboarding
US ARMY – Hunter Army Air Field, GA
May 2014 – Mar 2016
Team Chief / IASO/Systems Administrator
· Troubleshot network to include connectivity, hardware, and
software issues. Responsible for troubleshooting the KU/KA
Band Satcom transportable terminal (STT), Command post node
(CPN), Joint network node (JNN), IP address-based radios, Call
managers, TACLANE (KG-175D).
· Responsible for configuring, aligning, testing, and maintaining
satellite communications equipment and other technology
devices and equipment.
· Evaluated complex telecommunications issues and problems
· Submitted Gateway Access Requests, Satellite Access
Requests, and Requests for Service
· Tasked to document and maintain records pertaining to
satellite communications systems and to ensure the availability
of all resources pertaining to all technology equipment
· Served as the subject matter expert in all technology issue to
help the integration and management of satellite
communications resources
· Conducted network operations, performed quality control tests
on equipment, prepared system and equipment forms and
reports, and assisted my organization in modifying and
upgrading assigned satellite communications systems as
required by the Director
· Installed satellite communications and associated support
equipment for training, operational missions, and regularly
scheduled maintenance and experience preventive maintenance
on all unit assigned satellite and non-satellite communications
equipment
· Performed duties as a Desktop/Laptop Technician installing,

6. configuring, maintaining, and troubleshooting Hardware and
Software components
· Developed, prepared, coordinated, and consolidated annexes
for deployable and fixed based communications operational
plans
· Tasked to document and maintain records pertaining to
satellite communications systems and to ensure the availability
of all resources pertaining to all technology equipment.
· Recognized as a subject matter expert in integration concepts,
network topology, integrative and STT, HCLOS, JNN, SNAP,
and CPN.
· Supervised the deployment, installation, operation, and unit
level maintenance of multi-functional/multi-user information
processing systems.
· Determined requirements, assigned duties, and coordinated
activities of personnel engaged in information system analysis
and maintenance.
· Developed and administered on-site training programs.
· Compiled output reports in support of operations.
· Performed system studies using established techniques to
develop new or revised system applications and programs.
· Wrote final design programs, operational manuals, procedures,
and requirements documents.
· Analyzed telecommunications information management needs,
and requested logistical support and coordinated systems
integration
· Performed duties as Mid-level Manager and Supervisor;
performed Information Assurance (IA) functions.
· Supervised, performed maintenance management and
administrative duties related to facility operations, maintenance,
security, and personnel.
· Performed IASO/Systems Administrator (SA) duties.
· Provided technical assistance, resolved problems for
information services support personnel, functional users, and
functional staff.
· Supervised subordinate employees

7. US ARMY – Hunter Army Air Field, GA
Sep 2013 – May 2014
Radio Retransmission Operator
· Supervised, installed, employed, maintained, troubleshot and
assisted users with battlefield signal support systems, terminal
devices, satellite communications equipment, and automated
telecommunications computer systems, to include local area
networks, wide area networks, and routers
· Integrated signal systems and networks; performed unit level
maintenance on authorized signal equipment and associated
electronic devices; trained and provided technical assistance to
users of signal equipment; and operated and performed
preventive maintenance checks and services (PMCS) on
assigned vehicles and power generators.
· Installed, maintained and troubleshot signal support equipment
and terminal devices. Installed, operated and maintained
designated radio, wire, cable, and data distribution systems.
· Maintained selected electronic devices.
· Performed signal support functions, to include providing
technical assistance and training for user owned and operated
automated telecommunication computer systems, local area
networks, and routers; signal communications and support
electronic equipment and satellite radio and communications
equipment.
· Prepared maintenance and supply requests for a unit level
signal support
· Supervised, installed, maintained, and troubleshot signal
support systems and battlefield automated systems (BAS).
· Provided technical assistance and unit level training for
automation, communication, and user owned and operated
automated telecommunications computer systems, to include
local area networks and routers; signal communications support
electronic equipment, and satellite radio communications
equipment.

8. · Disseminated information services policy.
ENCANTOS RESTAURANT – Manati, PR
May 2010 - Sep 2013
Shift Supervisor
· Versed in planning daily operations, staffing, and inventory
management. Organized and detail-oriented with high -
performing nature.
· Promoted a positive atmosphere and go above and beyond to
guarantee each customer received exceptional service
· Clearly and promptly communicated pertinent information to
staff, such as large reservation or last-minute menu changes
· Organized special events in the restaurant, including
receptions, promotions, and corporate luncheons
· Recognized and formally acknowledged outstanding staff
performance to boost company morale and productivity
· Carefully developed a lucrative annual food and beverage
marketing plan for restaurant and strict budget to maximize
profit
EDUCATION
· Bachelor of Science in Computer Networks & Cybersecurity
(73 credit hours completed)
PROFESSIONAL MILITARY EDUCATION
· Advanced Leadership and Management Development Course
· Basic Leadership Development Course
· Military Advisor Training Academy
· Signal Support System Specialist Course
· Equal Opportunity Course
· Sexual Harassment/Assault Response Program Course
· First Responder Course

9. AWARDS
· Army Commendation Medal with “C” Device
· Army Commendation Medal
· Army Achievement Medal (4)
· Army Good Conduct Medal
· Driver/Mechanic Badge – Wheeled Vehicle (Safety Award)
· German Proficiency Badge