Zacory Hendrix is a computer systems analyst and former Marine with over 7 years of experience in electronics repair, software testing, and tactical communications. He currently works as a computer systems analyst, where he analyzes C4ISR systems, develops test procedures, and ensures software and system interoperability. Previously, he served in the Marine Corps as a ground radio operator, where he planned and maintained tactical radio networks. He also has experience as a communications analyst, performing maintenance on various tactical radios and overseeing software upgrades. Hendrix has a secret security clearance and awards for outstanding performance in the Marine Corps.

1. ZACORY M. HENDRIX
Charleston, SC 29404
(904) 418-4412
zac_hendrix1@yahoo.com
PROFESSIONAL SUMMARY
Computer systems Analyst, Software tester and Military Veteran with a Secret Security Clearance and over 7 years of
proven ability to be a corporate steward interacting and collaborating with multiplelevels of management and diverse
culturalaudiences. Consistentlyachievedexceptionalandmeasurableresultswhileleadingteamsof 8-10 in a dynamic,
fast-paced environment in both civilian and military capacities. Possess a comprehensive background in electronics
repair, radio programming and operations, software upgrading, communications and software analysis, maintenance
management, and safety and risk analysis derived from conducting domestic and global operations in the
Mediterranean. Managed risk upon multiple lines to protect assets, property, and equipment valued over $2.5M while
meetingthe expectationsof senior leadership. Possessextensiveknowledgeindiagnosticsandtroubleshooting, quality
control, regulatory compliance, logistics, complex data analysis, training and development, and process improvement.
Recipient of multiple awards for outstanding performance and professionalism in the United States Marine Corps.
Career supported by specialized technical and tactical military and operational training.
 Cross-Functional Leadership
 Electronics Technician
 Complex Data Analysis
 Troubleshooting/Maintenance
 Tactical Radio Programming
 Software Upgrading
 Process Improvement
 Quality Control / Assurance
 Training / Development
PROFESSIONAL EXPERIENCE
MANDEX- Charleston, SC 2016 to Present
Computer Systems Analyst
Technical Operations
 Analyzed Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance
(C4ISR) information systems operations, design, interoperability information and requirements in regards to
GCCS, JTCW, and TSOA systems implementation.
 Provided deployment Command and Control Personal Computer (C2PC) and Advanced Field Artillery
Tactical Data System (AFATDS) with proven capabilityand thorough understanding of GCCS-TCO,
JTCW, and COC concepts.
 Developed and maintained SW functional verification test procedures.
 Supported the determination of required SW test architecture, and the determination of schedule/duration
for SW test completion.
o Test and Evaluation (to include Test Plan Development, Execution, Data Collection/Analysis, and
Reports)
o Operational Requirements / Requirements TraceabilityMatrix
o System Configuration, Functional Verification, Quality Assurance, and Data Validation.
o Familiar with UNIX and Windows based Operating System
 Contributed to the development of a Requirements Traceability Matrix (RTM).
 Completed server set-up, interoperability with command and control center and joint tactical workstations.
 Oversaw geospatial map data and designed the functional web map service interoperability with
JTCW/COC networks.
Testing and Validation
 Validated and prioritized C2 SW defects during test events, collect data, submit trouble reports and initiate
corrective action as required.
 Participated in Test Readiness Reviews, TechnicalReviewBoards, Technical Exchange Meetings,
Engineering Review Boards, local Change Control Boards and Project Office Change Control Board
reviews, boards and status/coordination meetings with the IPT and the MCSC sponsor.

2.  Performed Tier 2 Verification interoperability evaluation between JTCW, JWARN, and JEM.
BOSH GLOBAL SERVICES – Charleston, SC 2015 – 2016
Communications Analyst
Served as a Communications Analyst performing military communications operations utilizing multiple systems to
include AN/PRC-152, AN/PRC-150, AN/MRC-142C, AN/MRC-148, AN/MRC-145, VSAT-L, VSAT-M, VSAT-
S, AN/PRC-117F, PRC-117G, AN/PSN-13A, and AN/PRC-153. Compiles tactical radio records, such as inventory
data and status of maintenance statistics and test results. Trained on EKMS and hold current operations. Maintained
an inventory of supplies, tools, equipment, and replacements parts. Ordered new parts when necessary.
 Developedand implemented standardoperating procedures and policiesfor the maintenanceprogram, which
aided in improving the organization’s operational and maintenance readiness rates
 Proficient with Tactical Radios such as the Multi-Band Radio (MBR), MBR II, Enhanced Position and
Location Reporting System (EPLRS), Integrated Intra Squad Radio (IISR), and Tactical Hand Held Radio
 Diagnosed, troubleshot, installed, repaired, and programmed network system equipment including but not
limited to laptops, desktop computers, and cabling
 Oversaw safety conditions for the work areas; conducted employee safety training to prevent, detect, and
correct unsafe conditions and violations of the safety rules; utilized risk analysis and management techniques
 Performed software and firmware upgrades on AN/PRC-152, AN/PRC-150, AN/PRC-117F, PRC-117G,
AN/PSN-13A, and AN/PRC-153
 Performed complex software analysis, regression testing, and software upgrading. As well as developing and
implementing test cases, test reports, data logs, error reports and training and education material.
 Updated software applications using the latest releases.
 Developed individual test cases, test reports, test error logs, data record logs and system analysis logs for each
new software release.
 Worked on migrating computer operating systems from Windows 7 to Windows 10.
UNITED STATES MARINE CORPS – Various Global Locations 2010 – 2014
Ground Radio Operator
Served as a Ground Radio Operator for a Marine Wing Communications Squadron. Planned, setup, and maintained
a successful tactical radio network with outlying stations between the ground and air components. Counseled team
members about work-relatedissuesandassistedthem to correct job-skilldeficiencies. Operateddiagnosticequipment
in hazardous environments.
 Served as the EKMS Manager while deployed with the 26th
Marine Corps Expeditionary Unit in 2013; directly
managed the proper use, storage, and accountability of all classified and secret material with zero loss or
compromise
 Trained new and incoming Marines on the setup and use of successful tactical radio networks during multiple
field training exercises
 Conducted timely and thorough quality assurance inspections to ensure the highest level and quality of
maintenance was being conducted on a daily basis
 Mentored and trained over 75 personnel on radios and their encompassedequipment, whichgreatlyimproved
operational efficiency
EDUCATION / TRAINING
High School Diploma
Field Radio Operator School – U.S. Marine Corps
NOTABLE AWARDS
Marine Corps Good Conduct Medal
TECHNICAL SKILLS

3. Software: Microsoft Office (2003, 2007, 2010, 2013)
(Access, Word, Excel, PowerPoint, OneNote, Outlook, Project, Publisher, Visio, InfoPath, SharePoint)
Operating Systems: Microsoft Windows (95, 98, XP, Vista), Windows 10