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Vasjah McDonald
3842 Glencorra Drive • Fayetteville, NC 28314
C:+19417990064 • mcdonaldvj@gmail.com
Dynamic and motivated Field Service Technician with 10 years of experience in Tactical
Command, U.S. Army Tactical Communications Systems, and Command, Control,
Communications, Computers (C4), Intelligence, Surveillance, and Reconnaissance (ISR)
Systems.
SUMMARY OF QUALIFICATIONS:
• Experienced in reading and deciphering technical manuals, block diagrams and
schematics
AREAS OF EXPERTISE:
● Workstation Baseline ● Calibrations ● Asset Management
● PC Maintenance ● Performing Bench Test ● Troubleshooting
● Program Control RF Test ● Help Desk Technician ● Repairs
● Preventative Maintenance ● Identify & Solve Operating Errors ● Training
● Equipment Servicing ● Assemble & Disband Equipment ● Leadership
● Customer Service ● Wiring Electronic Systems Schematics ● Quality Assurance
● Quality Control ● Telephony
PROFESSIONAL EXPERIENCE:
Raytheon IIS, Fort Bragg, NC 08/2015 – Present
Computer Network Technologist II
• Conducted Site Surveys in efforts to deploy the Homestation Instrumentation Training
System (H.I.T.S.) Portable Base Station (PBS) Trailer
• Effort in support of U.S. Army
• Maintain test equipment and troubleshoot electronic circuits to component level
• Maintain a Domain systems and network systems in Telecommunication Rooms
• Analyze and diagnose mechanical, electronic faults
• Installation of equipment used in LAN//WAN networks
• Maintained the integrity of the network, server deployment, and security
• Experienced with VMs, NETAPP, Cisco routers, switches, and Firewalls
• Managed the office in the absence of the supervisor
• Effectively trained and supervised new employees in their duties and responsibilities
• Engaged and briefed Military Leaders from Brigade to Platoon levels.
• Monitored networks to ensure security and availability to specific users.
• Experienced with Portable Network Node (PNN), Portable Network Controller (PNC)
• Created and tracked service request, part requests, and work orders.
Allen Corporation, Aberdeen Proving Grounds, MD 11/2014 – 07/2015
Test Analyst, Journeyman
• Advanced experience with commercial and military grade equipment and electronics
• Maintenance and troubleshooting of communication systems with DOD compliance
• Experienced in repairing communications systems, equipment, and sub-components
• Excellent oral and written communication skills
• Possess ability to multi-task, organize work and meet deadlines
• Development and Execution of Integration & Test Plans
• Efforts in support to US. ARMY and US. Marine Corps.
• Recorded test procedures and results, numerical and graphical data, and
recommendations for changes in product or test methods
• Provides and develops System Problem Report documentation and resolution
• Utilized Linux/UNIX and/or Windows system administration and OS software patch
implementation.
• Hardware/software installation of networking components (Dell 6400, 6420, MFoCS)
• Coordination and Creation of Scenario development
• Experience with employment of Tactical Internet and War Fighting Information Networks
(SINCGARS, EPLRS, L-Band, SIPR, NIPR, ETC)
• Verification software releases with Informal Test Procedures
• Utilized Radio Systems PRC-117G, PRC-154A, PRC-155
• Integration & Testing C4ISR systems (FBCB2-JCR, JCRLOG, JBC-P, MTS, SRW, NW,
ETC)
• Identifying and documenting with software and programs (TIGR, Chat, ROC-V, ETC
• Verifying data paths routing via NOC (Network Operations Center)
• Conducted COMSEC custodial duties
Cambridge International Systems INC, Fayetteville, NC/ 80% Travel 06/2014 – 11/2014
Field Network Installation Technician
• Competent technical expertise / Comfortable in Lab/Raised floor/ TSCIF rooms
• Devises, fabricates, and assembles new or modified electrical and/or mechanical
components or assemblies for products
• Effort in support to DISA/ARMY
• Recorded test procedures and results, numerical and graphical data, and
recommendations for changes in product or test methods
• Provides and develops documentation to maintain equipment
• Lead technician teams in development or mentor other technicians
• Site preparation activities
• Infrastructure installations – racks, cable racks, power, grounding, cabling, etc.
• Hardware/software installation of networking components
• Site wiring installation, inspection, and testing of “last half mile” circuits
• Circuit transitions and activations
• Installation of Joint Regional Security Stack (JRSS) and Multi-Purpose Label Switching
(MPLS)
• Network node equipment decommissioning and de-installation
• Completion reports to include as-installed documentation (Red Line drawings)
DRS TECHNICAL SERVICES, Kabul, Afghanistan 11/2013 – 05/2014
Electronic Technician/ Instructor Intermediate
• Competent technical expertise / Comfortable with shop/laboratory test equipment
• Devises, fabricates, and assembles new or modified electrical and/or mechanical
components or assemblies for products
• Analyzes test results related to the design and test objectives and adjusts
equipment to bring within specifications
• Recorded test procedures and results, numerical and graphical data, and
recommendations for changes in product or test methods
• Provides and develops documentation to maintain equipment
• Lead technician teams in development or mentor other technicians
• Performed a variety of technical functions related to the support of radio
maintenance, operations, and training activities such as equipment inventory, inspection,
setup, operation, maintenance, modification, calibration, and troubleshooting of multi-
vendor radio systems
• Assisted in developing maintenance management policies and procedures
• Provided informal, hands-on and over-the-shoulder radio and communications
maintenance training as well as feedback
• Assist in developing communication system maintenance management and
repair program
• Advise maintenance personnel on the basic and intermediate maintenance,
troubleshooting, repair and service of communications equipment
FULCRUM IT SERVICES, INC., Fayetteville, NC 06/2013 – 10/2013
Cabling System Installer
• Conducted Site Surveys in effort to improve network infrastructure.
• Effort in support of USASOC
• Maintain test equipment and troubleshoot electronic circuits to component level
• Maintain electrical systems and network systems in Telecommunication Rooms
• Analyze and diagnose mechanical, electronic faults
• Installation of equipment used in LAN/CAN/WAN networks, including devices used for
voice (NVOIP, SVOIP,), and video
• Installation of data telecommunications such as patch panels, network switches, wireless
access points, and terminal servers primarily within government facilities
• Experienced with KG-175, KG-175A and KG-250(HAIPE), Cisco routers and switches
• Managed the office in the absence of the supervisor
• Effectively trained and supervised new employees in their duties and responsibilities
UNITED STATES ARMY, Fort Bragg, NC 05/2005 – 02/2013
Signal Support Systems Specialist
• Via Active Directory created and maintained user accounts, permissions, and etc.
• Operate, repair, updated and maintained desktops, laptops and network equipment
• End of life cycle / Life Cycle Replacement
• Set up and relocated equipment to conduct tactical and strategic operations
• Advanced knowledge of NIPR, SIPR, Centrixs, ABCS(C4ISR) Systems, Tactical Radio
System configurations, and restrictions
• Maintained 100% accountability of equipment, property, and resources valued in
excess of $10 million dollars
• Personally trained over 1,500 personnel on several communication platforms covering
operation, accountability, maintenance
• Responsible with both classified and unclassified computer system stability through the
use of DOD-approved, Government-furnished operating systems and software
• As COMSEC Custodian ensured EKM protocols were enforced and distributed
COMSEC to subordinate units
• Set up Tactical Network SATCOM equipment such as AN/TSC-167F(STT), OL-
713(V)1/TYQ(VSAT)KA & KU BAND, and S-POP for operation CONUS and OCONUS
• Maintenance and troubleshooting of ground and vehicle-based radio systems
• Established and maintained tactical equipment with periodic inspections and routine test
standard operating procedures
• Setup and maintained Tactical Operation Center (TOC) C4ISR systems FBCB2-JCR,
CPOF, BFT, AFATDS, etc
• Prepared maintenance and supplied request for unit, Battalion, and Brigade level
support
• Operated and instructed within FORSCOM and TRADOC while creating and maintaining
Training, Funding and Operational Documentation
• Travel from location to location as required/needed to support missions at Government
operated facilities
• Monitored multi-technology systems in a ever changing arena of the government/military
community
• Tested, measured, and diagnosed equipment systems to determine the cause and
location of malfunction, extents of faults, and category of maintenance needed
• Evaluated subordinates, peers and other sections to ensure proper technique and safety
provisions were adhered for day-to-day operations
• Supervised and trained personnel in their duties and responsibilities
EDUCATION:
MANATEE HIGH SCHOOL
High School Diploma, May 2004
Ashford University
Bachelor of Arts in Business Information Systems, (In Progress)
SECURITY CLEARANCE:
DOD SECRET (Active)
CERTIFICATIONS:
C4ISR
• Signal Support Systems Specialist course MOS 25U
• Telephone Control Officer
• Harris AN/PRC-117 Communications System Level lII Maintenance Cert
• Harris AN/PRC-150 Communications System Level lII Maintenance Cert
• FBCB2- OPNET Course
• FBCB2- ULM Course
• FBCB2-Master Course
• BFT-JCR Operator/Maintainer Course
• MCS Operator Course
• MCS Lite Course
• CPOF Operator Course
• Information Management Security Office/ Information Assurance security Officer
TECHNICAL & COMPUTER SKILLS:
Microsoft Office Suite (Word, Excel, Power Point, Outlook, and Access)
Experienced SharePoint Manager and Data Maintainer, and Microsoft Dynamics CRM
Experienced in Remedy, Active Directory, and CISCO Call Manager
Experienced SharePoint Manager and Data Maintainer, and Microsoft Dynamics CRM
Experienced in Remedy, Active Directory, and CISCO Call Manager

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Full experience resume

  • 1. Vasjah McDonald 3842 Glencorra Drive • Fayetteville, NC 28314 C:+19417990064 • mcdonaldvj@gmail.com Dynamic and motivated Field Service Technician with 10 years of experience in Tactical Command, U.S. Army Tactical Communications Systems, and Command, Control, Communications, Computers (C4), Intelligence, Surveillance, and Reconnaissance (ISR) Systems. SUMMARY OF QUALIFICATIONS: • Experienced in reading and deciphering technical manuals, block diagrams and schematics AREAS OF EXPERTISE: ● Workstation Baseline ● Calibrations ● Asset Management ● PC Maintenance ● Performing Bench Test ● Troubleshooting ● Program Control RF Test ● Help Desk Technician ● Repairs ● Preventative Maintenance ● Identify & Solve Operating Errors ● Training ● Equipment Servicing ● Assemble & Disband Equipment ● Leadership ● Customer Service ● Wiring Electronic Systems Schematics ● Quality Assurance ● Quality Control ● Telephony PROFESSIONAL EXPERIENCE: Raytheon IIS, Fort Bragg, NC 08/2015 – Present Computer Network Technologist II • Conducted Site Surveys in efforts to deploy the Homestation Instrumentation Training System (H.I.T.S.) Portable Base Station (PBS) Trailer • Effort in support of U.S. Army • Maintain test equipment and troubleshoot electronic circuits to component level • Maintain a Domain systems and network systems in Telecommunication Rooms • Analyze and diagnose mechanical, electronic faults • Installation of equipment used in LAN//WAN networks • Maintained the integrity of the network, server deployment, and security • Experienced with VMs, NETAPP, Cisco routers, switches, and Firewalls • Managed the office in the absence of the supervisor • Effectively trained and supervised new employees in their duties and responsibilities • Engaged and briefed Military Leaders from Brigade to Platoon levels. • Monitored networks to ensure security and availability to specific users. • Experienced with Portable Network Node (PNN), Portable Network Controller (PNC) • Created and tracked service request, part requests, and work orders. Allen Corporation, Aberdeen Proving Grounds, MD 11/2014 – 07/2015 Test Analyst, Journeyman • Advanced experience with commercial and military grade equipment and electronics • Maintenance and troubleshooting of communication systems with DOD compliance • Experienced in repairing communications systems, equipment, and sub-components • Excellent oral and written communication skills • Possess ability to multi-task, organize work and meet deadlines
  • 2. • Development and Execution of Integration & Test Plans • Efforts in support to US. ARMY and US. Marine Corps. • Recorded test procedures and results, numerical and graphical data, and recommendations for changes in product or test methods • Provides and develops System Problem Report documentation and resolution • Utilized Linux/UNIX and/or Windows system administration and OS software patch implementation. • Hardware/software installation of networking components (Dell 6400, 6420, MFoCS) • Coordination and Creation of Scenario development • Experience with employment of Tactical Internet and War Fighting Information Networks (SINCGARS, EPLRS, L-Band, SIPR, NIPR, ETC) • Verification software releases with Informal Test Procedures • Utilized Radio Systems PRC-117G, PRC-154A, PRC-155 • Integration & Testing C4ISR systems (FBCB2-JCR, JCRLOG, JBC-P, MTS, SRW, NW, ETC) • Identifying and documenting with software and programs (TIGR, Chat, ROC-V, ETC • Verifying data paths routing via NOC (Network Operations Center) • Conducted COMSEC custodial duties Cambridge International Systems INC, Fayetteville, NC/ 80% Travel 06/2014 – 11/2014 Field Network Installation Technician • Competent technical expertise / Comfortable in Lab/Raised floor/ TSCIF rooms • Devises, fabricates, and assembles new or modified electrical and/or mechanical components or assemblies for products • Effort in support to DISA/ARMY • Recorded test procedures and results, numerical and graphical data, and recommendations for changes in product or test methods • Provides and develops documentation to maintain equipment • Lead technician teams in development or mentor other technicians • Site preparation activities • Infrastructure installations – racks, cable racks, power, grounding, cabling, etc. • Hardware/software installation of networking components • Site wiring installation, inspection, and testing of “last half mile” circuits • Circuit transitions and activations • Installation of Joint Regional Security Stack (JRSS) and Multi-Purpose Label Switching (MPLS) • Network node equipment decommissioning and de-installation • Completion reports to include as-installed documentation (Red Line drawings) DRS TECHNICAL SERVICES, Kabul, Afghanistan 11/2013 – 05/2014 Electronic Technician/ Instructor Intermediate • Competent technical expertise / Comfortable with shop/laboratory test equipment • Devises, fabricates, and assembles new or modified electrical and/or mechanical components or assemblies for products • Analyzes test results related to the design and test objectives and adjusts equipment to bring within specifications • Recorded test procedures and results, numerical and graphical data, and recommendations for changes in product or test methods
  • 3. • Provides and develops documentation to maintain equipment • Lead technician teams in development or mentor other technicians • Performed a variety of technical functions related to the support of radio maintenance, operations, and training activities such as equipment inventory, inspection, setup, operation, maintenance, modification, calibration, and troubleshooting of multi- vendor radio systems • Assisted in developing maintenance management policies and procedures • Provided informal, hands-on and over-the-shoulder radio and communications maintenance training as well as feedback • Assist in developing communication system maintenance management and repair program • Advise maintenance personnel on the basic and intermediate maintenance, troubleshooting, repair and service of communications equipment FULCRUM IT SERVICES, INC., Fayetteville, NC 06/2013 – 10/2013 Cabling System Installer • Conducted Site Surveys in effort to improve network infrastructure. • Effort in support of USASOC • Maintain test equipment and troubleshoot electronic circuits to component level • Maintain electrical systems and network systems in Telecommunication Rooms • Analyze and diagnose mechanical, electronic faults • Installation of equipment used in LAN/CAN/WAN networks, including devices used for voice (NVOIP, SVOIP,), and video • Installation of data telecommunications such as patch panels, network switches, wireless access points, and terminal servers primarily within government facilities • Experienced with KG-175, KG-175A and KG-250(HAIPE), Cisco routers and switches • Managed the office in the absence of the supervisor • Effectively trained and supervised new employees in their duties and responsibilities UNITED STATES ARMY, Fort Bragg, NC 05/2005 – 02/2013 Signal Support Systems Specialist • Via Active Directory created and maintained user accounts, permissions, and etc. • Operate, repair, updated and maintained desktops, laptops and network equipment • End of life cycle / Life Cycle Replacement • Set up and relocated equipment to conduct tactical and strategic operations • Advanced knowledge of NIPR, SIPR, Centrixs, ABCS(C4ISR) Systems, Tactical Radio System configurations, and restrictions • Maintained 100% accountability of equipment, property, and resources valued in excess of $10 million dollars • Personally trained over 1,500 personnel on several communication platforms covering operation, accountability, maintenance • Responsible with both classified and unclassified computer system stability through the use of DOD-approved, Government-furnished operating systems and software • As COMSEC Custodian ensured EKM protocols were enforced and distributed COMSEC to subordinate units • Set up Tactical Network SATCOM equipment such as AN/TSC-167F(STT), OL- 713(V)1/TYQ(VSAT)KA & KU BAND, and S-POP for operation CONUS and OCONUS • Maintenance and troubleshooting of ground and vehicle-based radio systems • Established and maintained tactical equipment with periodic inspections and routine test standard operating procedures
  • 4. • Setup and maintained Tactical Operation Center (TOC) C4ISR systems FBCB2-JCR, CPOF, BFT, AFATDS, etc • Prepared maintenance and supplied request for unit, Battalion, and Brigade level support • Operated and instructed within FORSCOM and TRADOC while creating and maintaining Training, Funding and Operational Documentation • Travel from location to location as required/needed to support missions at Government operated facilities • Monitored multi-technology systems in a ever changing arena of the government/military community • Tested, measured, and diagnosed equipment systems to determine the cause and location of malfunction, extents of faults, and category of maintenance needed • Evaluated subordinates, peers and other sections to ensure proper technique and safety provisions were adhered for day-to-day operations • Supervised and trained personnel in their duties and responsibilities EDUCATION: MANATEE HIGH SCHOOL High School Diploma, May 2004 Ashford University Bachelor of Arts in Business Information Systems, (In Progress) SECURITY CLEARANCE: DOD SECRET (Active) CERTIFICATIONS: C4ISR • Signal Support Systems Specialist course MOS 25U • Telephone Control Officer • Harris AN/PRC-117 Communications System Level lII Maintenance Cert • Harris AN/PRC-150 Communications System Level lII Maintenance Cert • FBCB2- OPNET Course • FBCB2- ULM Course • FBCB2-Master Course • BFT-JCR Operator/Maintainer Course • MCS Operator Course • MCS Lite Course • CPOF Operator Course • Information Management Security Office/ Information Assurance security Officer TECHNICAL & COMPUTER SKILLS: Microsoft Office Suite (Word, Excel, Power Point, Outlook, and Access)
  • 5. Experienced SharePoint Manager and Data Maintainer, and Microsoft Dynamics CRM Experienced in Remedy, Active Directory, and CISCO Call Manager
  • 6. Experienced SharePoint Manager and Data Maintainer, and Microsoft Dynamics CRM Experienced in Remedy, Active Directory, and CISCO Call Manager