Heidi Remich is seeking an administrative position utilizing her 20 years of experience in customer service, marketing, report preparation, and office administration. She has a track record of quickly learning new computer programs and technology. Remich has experience in various office roles for commercial brokers, accounting firms, chambers of commerce, and other organizations. She is skilled in managing day-to-day operations, preparing reports and marketing materials, and providing excellent customer service.

1. Heidi Remich
1102 Carr Street  Watertown, WI 53094  (626) 261-3492  heidibremich@hotmail.com
Objective _______________________________________________________________________________
Administrative professional position, to share excellent administrative talents, highly regarded customer
service, and marketing skills proven by over 20 years of experience.
Profile _____________________________________________________________________________________
Motivated, personable business professional. Talent for quickly mastering technology. Completed Microsoft Office
2010 Suite certificate course. Diplomatic and tactful with professionals and non-professionals at all levels.
Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports
and marketing materials. Flexible and versatile. Poised and competent self-starter. Thrive in deadline-driven
environments. Excellent team-building and problem solving skills. Caretaker for the past year (2016) for family.
Skills Summary ____________________________________________________________________________
 Computer Savvy
 Report Preparation
 General Office Skills
 Customer Service
 Scheduling
 Marketing & Sales
 Front-Office Operations
 Professional PowerPoint Presentations
 Problem Solving
Professional Experience _____________________________________________________________________
CUSTOMER SERVICE, PRESENTATIONS/REPORTS, MARKETING, TECHNOLOGY SUPPORT
 Managed all aspects of day-to-day office operations.
 Can rapidly learn and master varied computer programs; recently completed Microsoft Office 2010 Suite
certificate course ahead of allotted time requirement.
 Sorted paperwork and billed appropriately per rate sheet or arranged contract.
 Prepared complex reports for using current market info researched on the internet.
 Authored professional correspondence to clients and vendors.
 Designed and maintained marketing material for commercial brokerage, staffing and chamber businesses.
 Oversaw front and back office operations and provided impeccable customer service.
 Created special promotions, wrote/designed print and outdoor advertising, and coordinated all media buying.
Employment History ________________________________________________________________________
SHEEHY MAIL CONTRACTORS, – Waterloo, WI BORDERS BOOK STORE – La Habra, CA
Dispatch Administrator/Billing – (5/14 – 9/15) Key Holder / Supervisor – (3/10 – 10/10)
PARENT DOTT, CPA – Beaver Dam, WI LOS ANGELES POLICE PROTECTIVE LEAGUE
Office Administrator – (7/13 – 10/13) LA, CA – Insurance Representative – (3/09 – 12/09)
PACIFIC CLINICS – Arcadia, CA PERSONNEL RESOURCES, INC. – Beaver Dam, WI
Executive Assistant – (9/12 – 6/13) Administrative Professional – (9/03 – 10/08)
CBRE, INC. (Commercial Broker) – Los Angeles, CA HORICON CHAMBER OF COMMERCE – Horicon, WI
Client Services Coordinator – (11/10 – 1/12) Executive Secretary/Office Manager – (9/98 – 9/03)
Education __________________________________________________________________________________
EAST SAN GABRIEL VALLEY ROP/TRAINING CENTER, West Covina, CA - Microsoft Office 2010 Specialist Course