1. Heidi Remich
1102 Carr Street  Watertown, WI 53094  (626) 261-3492  heidibremich@hotmail.com
Objective _______________________________________________________________________________
Administrative professional position, to share excellent administrative talents, highly regarded customer
service, and marketing skills proven by over 20 years of experience.
Profile _____________________________________________________________________________________
Motivated, personable business professional. Talent for quickly mastering technology. Completed Microsoft Office
2010 Suite certificate course. Diplomatic and tactful with professionals and non-professionals at all levels.
Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports
and marketing materials. Flexible and versatile. Poised and competent self-starter. Thrive in deadline-driven
environments. Excellent team-building and problem solving skills. Caretaker for the past year (2016) for family.
Skills Summary ____________________________________________________________________________
 Computer Savvy
 Report Preparation
 General Office Skills
 Customer Service
 Scheduling
 Marketing & Sales
 Front-Office Operations
 Professional PowerPoint Presentations
 Problem Solving
Professional Experience _____________________________________________________________________
CUSTOMER SERVICE, PRESENTATIONS/REPORTS, MARKETING, TECHNOLOGY SUPPORT
 Managed all aspects of day-to-day office operations.
 Can rapidly learn and master varied computer programs; recently completed Microsoft Office 2010 Suite
certificate course ahead of allotted time requirement.
 Sorted paperwork and billed appropriately per rate sheet or arranged contract.
 Prepared complex reports for using current market info researched on the internet.
 Authored professional correspondence to clients and vendors.
 Designed and maintained marketing material for commercial brokerage, staffing and chamber businesses.
 Oversaw front and back office operations and provided impeccable customer service.
 Created special promotions, wrote/designed print and outdoor advertising, and coordinated all media buying.
Employment History ________________________________________________________________________
SHEEHY MAIL CONTRACTORS, – Waterloo, WI BORDERS BOOK STORE – La Habra, CA
Dispatch Administrator/Billing – (5/14 – 9/15) Key Holder / Supervisor – (3/10 – 10/10)
PARENT DOTT, CPA – Beaver Dam, WI LOS ANGELES POLICE PROTECTIVE LEAGUE
Office Administrator – (7/13 – 10/13) LA, CA – Insurance Representative – (3/09 – 12/09)
PACIFIC CLINICS – Arcadia, CA PERSONNEL RESOURCES, INC. – Beaver Dam, WI
Executive Assistant – (9/12 – 6/13) Administrative Professional – (9/03 – 10/08)
CBRE, INC. (Commercial Broker) – Los Angeles, CA HORICON CHAMBER OF COMMERCE – Horicon, WI
Client Services Coordinator – (11/10 – 1/12) Executive Secretary/Office Manager – (9/98 – 9/03)
Education __________________________________________________________________________________
EAST SAN GABRIEL VALLEY ROP/TRAINING CENTER, West Covina, CA - Microsoft Office 2010 Specialist Course