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Siemens IT Solutions and Services


IT Industrialization and
beyond
Challenges of our Customers
- Part I -




                                    Copyright © Siemens AG 2010. All rights reserved.
Challenges of our Customers - Index


1        Why Siemens Application Management?

2        Challenges of our Customers

         CEO Perspective

         COO Perspective

         CFO Perspective

         CIO Perspective

3        Contact
                                      Copyright © Siemens AG 2010. All rights reserved.
Page 2       June-10                                        Siemens IT Solutions and Services
Why Siemens Application Management?


  Unique business and technology know-how to optimize
  your operations and maximize value
  Competitive advantages derived from technology
    enabled business innovation
  Optimized business processes enabled by strategic,
  interoperable application platforms
  Maximum value released from your application
  landscape through evolutionary transformation
  Worldwide reach, combining customer intimacy
  with continually improving quality of service
  Significant cost reduction and
  increased quality of core Application   Our Benefits boost your
  Support Services
                                           Business Performance
                                                  Copyright © Siemens AG 2010. All rights reserved.
Page 3         June-10                                                  Siemens IT Solutions and Services
Challenges of our Customers




                           The CEO
                          perspective




          The COO                                     The CIO
         Perspective       The CFO                   Perspective
                          Perspective
                                    Copyright © Siemens AG 2010. All rights reserved.
Page 4      June-10                                       Siemens IT Solutions and Services
Challenges of our Customers



Manage Change
                                         Overcome Challenges
  Ability to change quickly
                                           Discover breakthrough ideas
  Ability to change successfully
                                           Entrepreneurship from within
  Not responding to trends but shaping
                                           Manage today’s business
  and leading them
                                           while shaping on
Global Integration                         tomorrow
  Client focus
  Worldwide synergies       Innovation
  through partnerships       Satisfying informed customers
  New markets                Collaborate for innovation
                             Exploit growth opportunities

Corporate Social Responsibility
  Understand Expectations
  Inform Consumers
  Involve stakeholders
                                                     The CEO perspective
                                                       Copyright © Siemens AG 2010. All rights reserved.
Page 5          May-10                                                       Siemens IT Solutions and Services
In the News: Company X


 news       U.K.
                                                         Search News    Search the Web
                                                                                                   Edit this page    Add a section
U.K.               Top Stories                                                                       Update 8 minutes ago

Top Stories        Demand                                                     Growth Markets
Starred            In 2009 our company faced almost too many                  Growth markets pose social and
                   challenges to list. In essence, we – and the               environmental challenges. They cannot be
Business
                   whole industry – entered the year with one                 tackled simply by introducing new
Entertainment      fifth less demand and too much capacity. The               technologies, or best practices from Europe.
Health             speed and magnitude of this change had not                 They must be addressed in dialogue between
                   been seen before.                                          local and global stakeholders, and with an
Sport
                                                                              attitude of learning.
World

All news           Economy                                                    China
Headlines          It is true that 75 per cent of the economy of              Company X is focused on China because its
Images             developed countries relies on the service                  rapidly expanding market offers huge demand
                   sector and that the direct contribution to                 for our products. Domestic demand in China is
                   employment from science is small. But                      forecast to grow by around 4% a year until 2025,
                   sectors such as retail, hotels, finance and                further increasing China’s global market
                   insurance — depend for their success on a                  leadership.
                   common factor: information technology.



                                                                       Copyright © Siemens AG 2010. All rights reserved.
 Page 6               May-10                                                                   Siemens IT Solutions and Services
Challenges of our Customers - COO


Implement
  Put strategy into action
  Optimize relationship between strategy,
  resources and business processes.
  Routines vs. constant renewal
  Transformation of company

                  Operational Excellence
                    Integrate Global and Local
                    Continuous improvement
                    Manage flexibility and speed to market
                    Transparency

Position Firm for the Future
  Capability build-up
  Balance restructuring and execution
  Efficiency today while shaping tomorrow
                                                     The COO perspective
                                                       Copyright © Siemens AG 2010. All rights reserved.
Page 7          May-10                                                       Siemens IT Solutions and Services
In the News: Company X


 news       U.K.
                                                      Search News    Search the Web
                                                                                              Edit this page    Add a section
U.K.               Top Stories                                                                  Update 8 minutes ago

Top Stories        Demand
Starred            In 2009 our company faced almost too many
                   challenges to list. In essence, we – and the
Business
                   whole industry – entered the year with one
Entertainment      fifth less demand and too much capacity. The
Health             speed and magnitude of this change had not
                   been seen before.
Sport
World

All news
Headlines
Images




                                                                    Copyright © Siemens AG 2010. All rights reserved.
 Page 8               May-10                                                              Siemens IT Solutions and Services
Challenges of our Customers - CFO


Strategic Financing
  Strategic cost management
  Alignment of spending to future
  Adaptation to arising opportunities
  Goal tightening


         Reduce Costs
          Reduce costs of production
          Manage balance between cutting too much and
          cutting in the right place



Compliance
  Ensure Financial Transparency
  Ensure Accuracy

                                                  The CFO perspective
                                                    Copyright © Siemens AG 2010. All rights reserved.
Page 9           May-10                                                   Siemens IT Solutions and Services
In the News: Company X


 news       U.K.
                                                         Search News    Search the Web
                                                                                                   Edit this page    Add a section
U.K.               Top Stories                                                                       Update 8 minutes ago

Top Stories        Economy                                                    Growth Markets
Starred            “It is true that 75 per cent of the economy of             Growth markets pose social and
                   developed countries relies on the service                  environmental challenges. They cannot be
Business
                   sector and that the direct contribution to                 tackled simply by introducing new
Entertainment      employment from science is small. But                      technologies, or best practices from Europe.
Health             sectors such as retail, hotels, finance and                They must be addressed in dialogue between
                   insurance — depend for their success on a                  local and global stakeholders, and with an
Sport
                   common factor: information technology”.                    attitude of learning.
World

All news                                                                      China
Headlines                                                                     Stora Enso is focused on China because its
Images                                                                        rapidly expanding market offers huge demand for
                                                                              our products. Domestic demand in China is
                                                                              forecast to grow by around 4% a year until 2025,
                                                                              further increasing China’s global market
                                                                              leadership.




                                                                       Copyright © Siemens AG 2010. All rights reserved.
 Page 10              May-10                                                                   Siemens IT Solutions and Services
Challenges of our Customers - CIO



Alignment
  Align IT to business
  Harmonize global IT landscape
  Standardization and Automation
  Develop best practices


                  IT Landscape
                    Manage organically grown landscape
                    Manage complex infrastructure
                    Reduce costs of Information Technology

Human Resources
  Identify key personnel
  Search experts in new areas
  vary employees with workload


                                                     The CIO perspective
                                                     Copyright © Siemens AG 2010. All rights reserved.
Page 11        May-10                                                      Siemens IT Solutions and Services
In the News


 news       U.K.
                                                        Search News    Search the Web
                                                                                                   Edit this page    Add a section
U.K.               Top Stories                                                                       Update 8 minutes ago

Top Stories        Costs of Information Technology                           Costs of Information Technology
Starred            "NASA intends to create a data center                     ”It is our challenge to provide our traders with
                   consolidation plan to incorporate all data                the best and quickest but also most cost
Business
                   centers, systems and applications. This data              efficient application support. Every minute
Entertainment      center plan will include a data center                    traders cannot access the system can cost
Health             architecture and full enterprise assessment,              us millions”
                   which will allow NASA to design an                        IT head of a large investment bank
Sport
                   infrastructure strategy to address all business
World              requirements while taking advantage of
All news           opportunities to reduce energy costs and
Headlines          utilize innovations like cloud computing”
Images




                                                                      Copyright © Siemens AG 2010. All rights reserved.
 Page 12              May-10                                                                   Siemens IT Solutions and Services
Industrialization and beyond


This presentation is part of a series of Industrialization topics.
If you would like to know more, please continue with “Part II – Our Promise”.


            Part I – Challenges of our Customers

            Part II – Our Promise

            Part III – Industrialization

            Part IV – How we work together

            Part V – Answers for our Customers



                                                   Copyright © Siemens AG 2010. All rights reserved.
Page 13        June-10                                                   Siemens IT Solutions and Services
You want to know more? Just contact:




                     Andreas Degenhardt
                     Head of Global Application Management
                     Siemens AG
                     Siemens IT Solutions and Services

                     Otto-Hahn-Ring 6
                     81739 Munich
                     Germany

                     Phone: +49 (89) 636-46500
                     andreas.degenhardt@siemens.com
                     www.twitter.com/applicationmngt




                                        Copyright © Siemens AG 2010. All rights reserved.
Page 14    June-10                                            Siemens IT Solutions and Services

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IT Industrialization Part 1

  • 1. Siemens IT Solutions and Services IT Industrialization and beyond Challenges of our Customers - Part I - Copyright © Siemens AG 2010. All rights reserved.
  • 2. Challenges of our Customers - Index 1 Why Siemens Application Management? 2 Challenges of our Customers CEO Perspective COO Perspective CFO Perspective CIO Perspective 3 Contact Copyright © Siemens AG 2010. All rights reserved. Page 2 June-10 Siemens IT Solutions and Services
  • 3. Why Siemens Application Management? Unique business and technology know-how to optimize your operations and maximize value Competitive advantages derived from technology enabled business innovation Optimized business processes enabled by strategic, interoperable application platforms Maximum value released from your application landscape through evolutionary transformation Worldwide reach, combining customer intimacy with continually improving quality of service Significant cost reduction and increased quality of core Application Our Benefits boost your Support Services Business Performance Copyright © Siemens AG 2010. All rights reserved. Page 3 June-10 Siemens IT Solutions and Services
  • 4. Challenges of our Customers The CEO perspective The COO The CIO Perspective The CFO Perspective Perspective Copyright © Siemens AG 2010. All rights reserved. Page 4 June-10 Siemens IT Solutions and Services
  • 5. Challenges of our Customers Manage Change Overcome Challenges Ability to change quickly Discover breakthrough ideas Ability to change successfully Entrepreneurship from within Not responding to trends but shaping Manage today’s business and leading them while shaping on Global Integration tomorrow Client focus Worldwide synergies Innovation through partnerships Satisfying informed customers New markets Collaborate for innovation Exploit growth opportunities Corporate Social Responsibility Understand Expectations Inform Consumers Involve stakeholders The CEO perspective Copyright © Siemens AG 2010. All rights reserved. Page 5 May-10 Siemens IT Solutions and Services
  • 6. In the News: Company X news U.K. Search News Search the Web Edit this page Add a section U.K. Top Stories Update 8 minutes ago Top Stories Demand Growth Markets Starred In 2009 our company faced almost too many Growth markets pose social and challenges to list. In essence, we – and the environmental challenges. They cannot be Business whole industry – entered the year with one tackled simply by introducing new Entertainment fifth less demand and too much capacity. The technologies, or best practices from Europe. Health speed and magnitude of this change had not They must be addressed in dialogue between been seen before. local and global stakeholders, and with an Sport attitude of learning. World All news Economy China Headlines It is true that 75 per cent of the economy of Company X is focused on China because its Images developed countries relies on the service rapidly expanding market offers huge demand sector and that the direct contribution to for our products. Domestic demand in China is employment from science is small. But forecast to grow by around 4% a year until 2025, sectors such as retail, hotels, finance and further increasing China’s global market insurance — depend for their success on a leadership. common factor: information technology. Copyright © Siemens AG 2010. All rights reserved. Page 6 May-10 Siemens IT Solutions and Services
  • 7. Challenges of our Customers - COO Implement Put strategy into action Optimize relationship between strategy, resources and business processes. Routines vs. constant renewal Transformation of company Operational Excellence Integrate Global and Local Continuous improvement Manage flexibility and speed to market Transparency Position Firm for the Future Capability build-up Balance restructuring and execution Efficiency today while shaping tomorrow The COO perspective Copyright © Siemens AG 2010. All rights reserved. Page 7 May-10 Siemens IT Solutions and Services
  • 8. In the News: Company X news U.K. Search News Search the Web Edit this page Add a section U.K. Top Stories Update 8 minutes ago Top Stories Demand Starred In 2009 our company faced almost too many challenges to list. In essence, we – and the Business whole industry – entered the year with one Entertainment fifth less demand and too much capacity. The Health speed and magnitude of this change had not been seen before. Sport World All news Headlines Images Copyright © Siemens AG 2010. All rights reserved. Page 8 May-10 Siemens IT Solutions and Services
  • 9. Challenges of our Customers - CFO Strategic Financing Strategic cost management Alignment of spending to future Adaptation to arising opportunities Goal tightening Reduce Costs Reduce costs of production Manage balance between cutting too much and cutting in the right place Compliance Ensure Financial Transparency Ensure Accuracy The CFO perspective Copyright © Siemens AG 2010. All rights reserved. Page 9 May-10 Siemens IT Solutions and Services
  • 10. In the News: Company X news U.K. Search News Search the Web Edit this page Add a section U.K. Top Stories Update 8 minutes ago Top Stories Economy Growth Markets Starred “It is true that 75 per cent of the economy of Growth markets pose social and developed countries relies on the service environmental challenges. They cannot be Business sector and that the direct contribution to tackled simply by introducing new Entertainment employment from science is small. But technologies, or best practices from Europe. Health sectors such as retail, hotels, finance and They must be addressed in dialogue between insurance — depend for their success on a local and global stakeholders, and with an Sport common factor: information technology”. attitude of learning. World All news China Headlines Stora Enso is focused on China because its Images rapidly expanding market offers huge demand for our products. Domestic demand in China is forecast to grow by around 4% a year until 2025, further increasing China’s global market leadership. Copyright © Siemens AG 2010. All rights reserved. Page 10 May-10 Siemens IT Solutions and Services
  • 11. Challenges of our Customers - CIO Alignment Align IT to business Harmonize global IT landscape Standardization and Automation Develop best practices IT Landscape Manage organically grown landscape Manage complex infrastructure Reduce costs of Information Technology Human Resources Identify key personnel Search experts in new areas vary employees with workload The CIO perspective Copyright © Siemens AG 2010. All rights reserved. Page 11 May-10 Siemens IT Solutions and Services
  • 12. In the News news U.K. Search News Search the Web Edit this page Add a section U.K. Top Stories Update 8 minutes ago Top Stories Costs of Information Technology Costs of Information Technology Starred "NASA intends to create a data center ”It is our challenge to provide our traders with consolidation plan to incorporate all data the best and quickest but also most cost Business centers, systems and applications. This data efficient application support. Every minute Entertainment center plan will include a data center traders cannot access the system can cost Health architecture and full enterprise assessment, us millions” which will allow NASA to design an IT head of a large investment bank Sport infrastructure strategy to address all business World requirements while taking advantage of All news opportunities to reduce energy costs and Headlines utilize innovations like cloud computing” Images Copyright © Siemens AG 2010. All rights reserved. Page 12 May-10 Siemens IT Solutions and Services
  • 13. Industrialization and beyond This presentation is part of a series of Industrialization topics. If you would like to know more, please continue with “Part II – Our Promise”. Part I – Challenges of our Customers Part II – Our Promise Part III – Industrialization Part IV – How we work together Part V – Answers for our Customers Copyright © Siemens AG 2010. All rights reserved. Page 13 June-10 Siemens IT Solutions and Services
  • 14. You want to know more? Just contact: Andreas Degenhardt Head of Global Application Management Siemens AG Siemens IT Solutions and Services Otto-Hahn-Ring 6 81739 Munich Germany Phone: +49 (89) 636-46500 andreas.degenhardt@siemens.com www.twitter.com/applicationmngt Copyright © Siemens AG 2010. All rights reserved. Page 14 June-10 Siemens IT Solutions and Services