Application Management designed for PLM

Progressive Value Generation
Application Management
designed for PLM
Service Offering Overview

Copyright © Siemens AG 2010. All rights reserved.

What is Product Lifecycle Management?

The process of managing the entire
lifecycle of a product from its
conception, through design and
manufacture, to service and disposal.

PLM integrates people, data, processes
and business systems and provides a
product information backbone for
companies and their extended
enterprise.

Source: Wikipedia, see http://en.wikipedia.org/wiki/Product_lifecycle_management Copyright © Siemens AG 2010. All rights reserved.
Page 2 Siemens IT Solutions and Services

What are the Key Business Drivers
for Product Lifecycle Management?

Time-to-market Global collaboration
Dramatic reduction of life Global engineering
cycles and development collaboration
phases
High influence of cost Innovation
impact in early development
phases Protection of existing
markets and entry in new
Product complexity markets Product compliance
Greater variety in products: Innovative business models Compliance /
Custom variants Competitiveness Product liability
Complex parts and Legislation /
assemblies: regulations
High-quality products

+ Cost pressure across the entire enterprise


Why do you need to actively manage
your PLM Application Landscape?

Complexity Interoperability
PLM application landscape complexity Mature applications must share data and
increases over time as business processes integrate with new solutions.
and technology capabilities mature. PLM, ERP and MES processes execute
Intensified by mergers and acquisitions, and across multiple system boundaries.
supply-chain integration. Businesses and their product design and
IT budget constraints can dictate tactical development partners collaborate across
application decisions. geographical and organizational boundaries.

Maintenance Change
PLM software vendors introduce new solution Businesses must constantly evolve to keep
modules and integrate updated technologies. pace in an increasingly competitive market.
Businesses want access to new functionality PLM application landscapes must change to
to support evolving PLM processes. continue to align with changing business
Customers need to remain within product objectives.
support lifecycles.


Application Management is an Enabler of continual
Performance Improvement and profitable Growth
Agenda

PLM software solutions enable your organization’s IT Investment
product lifecycle processes.
Application Management provides effective support,
maintenance and enhancement across your complete
PLM application landscape.
Our service mission is to achieve operational excellence
in delivery, maximizing your productive use of the PLM
solution.
More than this, we seek to create business value,
releasing the full benefits of your PLM investment
through ongoing optimization, transformation and
innovation. Benefits Realization


Progressive Value Generation brings you Cost
Benefit & Business Advantage in three Dimensions

Reducing the cost and increasing the
Drive
quality of PLM application support to …lowers cost base
efficiency
best-in-class ITIL®-based delivery and increases
performance.
Optimizing and transforming your
Evolve
PLM application and process landscape
performance
towards a best-fit environment
…drives business
Utilizing Siemens’ PLM know-how, advantage and
Empower stakeholder value.
innovations, and industry experience to
competitiveness
deliver customer market advantage

Progressive Value Generation realized through a transformational journey –
the Application Management service roadmap


Standardized Building Blocks tailored to your specific
Business Needs

Example 1 Example 2 Example 3

A business with mature, steady- A business with continually- A business with large and/or
state PLM application landscape changing PLM application complex PLM application
or in-sourced application landscape and evolving PLM landscape seeking
enhancement. processes. transformation partner.

Core application Core application Full service scope
support / maintenance support / maintenance including value-add
Best-practice service plus: services, such as:
delivery methods Enhancements Road-mapping
Global delivery model Upgrades Business process
scaled to fit Testing optimization


Our balanced Global Delivery Model combines
Customer Intimacy with Global Economies of Scale

Customer Service
Wherever your business is, our

Organization
Customer Service Organizations
focus on building strong customer
relationships and driving
optimization, transformation and
innovation.

Global Production
Wherever in the world it is
beneficial, our Global Production

Center
Centers deliver low-cost
industrialized services, best-
practice ITIL®-based processes and
technology excellence.


Siemens IT Solutions and Services offers end-to-end
Solutions for PLM across the complete IT Value Chain

Consult
Strategy, potential analysis Process design, optimization IT architecture & roadmap
Strategy development and Design, harmonization and
Definition of a business-oriented
identification of potentials in optimization of PLM processes or
IT Architecture and Roadmap
PLM processes specific sub-processes

Design / build
Product data Collaborative PLM-ERP-MES PLM for
management product design process integration sales & services

Deploy / operate / optimize
Application Management designed for PLM
Effective support, maintenance and enhancement services for your
complete PLM application landscape.
Best-practice service delivery based on industry-leading methods.
Optimization and transformation of your PLM application landscape.
PLM know-how, industry experience, and leading-edge innovation
embedded in service delivery.


What makes Siemens IT Solutions and Services
different?

Practical Quality &
Industry DNA
innovation commitment

Deep vertical sector “PLM on demand” ITIL® and related best-
know-how technology innovation practice delivery processes
Automotive and discrete PLM technology center Continual service
manufacturing consultancy Market trend analysis, improvement
PLM, ERP, MES process industry road-maps, future ISO 9001:2000 quality
expertise modes of operation management accreditation
Lean Six Sigma process Innovation workshop Service delivery toolkit
optimization

We transform IT into business value


You want to know more? Just contact:

Andreas Degenhardt
Head of Global Application Management
Siemens AG
Siemens IT Solutions and Services

Otto-Hahn-Ring 6
81739 Munich
Germany

Phone: +49 (89) 636-46500
andreas.degenhardt@siemens.com
www.twitter.com/applicationmngt


Application Management designed for PLM

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