1. Ismaa-Eel Ally Sayed
184 Sw artgoud Street, Ridgew ay Extension 5, Johannesburg,2091 || Cell 079 9161733 || Email address: imujiba@gmail.com
I feel that mypersonalityandattentionto detail are mystrongest assets. I am extremelypedantic about mywork environment and
the tasks at hand. I amalso committedto achieving positive andsuccessful results inall duties that I undertake. I have extremely
strong workethics andI always ensure that deadlines are met andthe qualityof work inexemplary.
I enjoychallenging tasks andwelcome the opportunityto learn andexperience the various avenues that the work environment may
encourage. It gives me great satisfaction and pride in earninga salaryrather thantaking one simplybybeing present in the office. I
am preparedto go above andbeyond the call of dutyfor mypassion towards mywork andis for this reason I wouldbe consideredan
asset to your organization.
Issie23457609 sars

2. Ismaa-Eel Ally Sayed
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Professional Experience

3. Ismaa-Eel Ally Sayed
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Miway Insurance company
May 2016 – October 2016
 Broker sales consultant
 Telesales Inbound / Outbound Sales
 Quoting with brokers on behalf of the clients
 Capturing the details of the clients
 Calling the clients to do the underwriting of their policies
 Emailing the Quotations and policy documents
 Selling vehicle, home content, home structure & motor bike
Insurance to the clients as well as the Brokers.
 Calling the clients to Quote and sell them Insurance
Glowing Ember Tissues CC
February 2012 – June 2015
 Full Function Administration
 Meeting and Greeting clients
 Account / Billing Queries
 2IC to Management
 Staff /Shift Register
 Customer Service
 Telesales
Multichoice
October 2009 – October 2011
 Assisting with Errors
 Outbound Call Centre
 Account / Billing Queries
 Reconciliation on Financial Transactions
 Reversals on System Errors
 Customer Service
 Loading New Accounts
 Assisting Installers with Technical Errors
 Marketing and Sales of Decoder Insurance
 General Managers Queries
 Loading packages on DSTV for clients
 Problem Solving
Incredible Connection
04 December 2008 - 25th May 2009
 Sales Consultant
 Customer Service
 Call Logging
 Daily & Monthly Stock taking
 Administration

4. Ismaa-Eel Ally Sayed
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F & R Phakisa
01 July - 31st July 2008
 Road Side assistance for Government Officials (Call Centre)
 Sending out Tow Trucks for Fidelity Services
Ster Kinekor
18 March 2008 - 1 May 2008
 Call Centre Agent
 Inbound Sales
 Customer Services
 Data Capturing
 Booking of Movies
 Customer Complaints
 Clubcard Registration
Vodacom – Midrand
07 December - 31 December 2007
 Converting pre-paid customers into Contract Customers
(Outbound)
 Flexi Cell Conversion
Creative Candles
1st July 2007 - 31 October 2007
 Assisting in making candles @ parties
Academic Details
Matriculation Chris Jan Botha High School
2006
Tertiary Education Cornerstone (EDI – Education Development International)
 Inboundand Outbound
 Computers
Multichoice
 Customer Service
 AHV/Once Off Debit Order Financial Transaction Reversals
 Price Increase
 Drifta Phase 2
VVM Attorneys
 Telecommunications on Debt Collecting
Computer Skills

5. Ismaa-Eel Ally Sayed
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Extensive knowledge of most current software applications.
Outlook, Internet, Excel, Word
References
The following have
agreed to act as
referees:
Cole De Villiers
Incredible Connection
078 151 9692
Abdullah Davids
Glowing Ember TissuesCC
011 026 0016 / 082 894 9944
Mary Ann (HR)
F & R Phakisa
011 662 6658
Gareth Smith
Ster Kinekor
082 072 0640
Ronel
Vodacom - Midrand
No Contact number
Sadiq Davids
Creative Candles
082 810 5354
SebastianAntonio
MiwayInsurance Company
062 683 0543
Personal Information
ID Number 860718 5105 081
Nationality SouthAfrican
Marital status Single
Languages
English: Speak, read, write (fluently)
Afrikaans: Speak, read, write
Arabic: Speak, read, write
Health Excellent