1. Jeremy B. Tagala
+971 55 819 7342 | jbtagala@hotmail.com
Khalifa Street, Abu Dhabi, UAE
1|4
JOB OBJECTIVE
To join a growing and innovative company that will offer genuine career
opportunity whilst professionally imparting my capabilities.
SUMMARY OF QUALIFICATIONS
Five years' experience providing increasing levels of leadership in sales and
product management for a family ventured business.
Software Developer/Operations Support/Tester with history of productivity and
successful project outcomes.
Five years' experience as an Insurance Underwriter and one year as a Data Encoder, with
emphasis on improving efficiency, productivity and organizational consistency
PROFESSIONAL EXPERIENCE
Feb 2010 – Oct 2015 Angel-Let Bakery Valenzuela City, Philippines
Manager
This company is a family ventured food production business which caters
local clients, providing satisfaction guaranteed customer service, long lasting
business partners, and a great workplace for employees. Directly reporting
to the Proprietor, I was responsible for:
 Overseeing the production process; and, making sure that products are
produced/sold on time, and are of good quality.
 Administrating production costs, billing reports and budgets while
making sure that company savings exceeds defined target.
 Managing and developing a sales and production team by implementing
best practice sales, production and manufacturing methods.
 Maintaining production equipment and introducing innovative
manufacturing processes.
 Managing the movement of goods into and out of production/sales
facilities and making sure that customers are fully satisfied with the
goods and service rendered. Identifying and implementing staff training
needs.

2. Jeremy B. Tagala
+971 55 819 7342 | jbtagala@hotmail.com
Khalifa Street, Abu Dhabi, UAE
2|4
 Developing fundamental project management skills (point lists, to do
lists, estimating skills, status reporting) that helped improved team
tracked records.
 Ensuring the health and safety of all employees and visitors to the
facility by making sure that staff comply with all workplace health and
safety regulations.
 Liaising with the key stakeholders to build trust and credibility.
 Determining government regulations, quality control standards, and
best practices are followed and employed.
Apr 2007 – Feb 2010 Accenture Makati City, Philippines
Software Engineer/Operations Support/Tester
This company is a multinational management consulting services company.
It is the world's largest consulting firm as measured by revenues and is a
Fortune Global 500 company. The Fortune magazine named it as the world's
most admired Information Technology Services company for this year
(2015). Reporting to the Manager, I was responsible for:
 Creating code in VMware for SharePoint using software’s such as .Net,
XML, XSLT, HTML, JavaScript, and CSS, based on detailed design,
applying coding standards and best practices.
 Documenting and creating training materials for the application using
MS Word to facilitate maintenance.
 Executing/Writing test script (Component Test, Assembly Test,
Production Test, Performance Test, User Acceptance and Technical
Architecture Tests [automated or manual]), test conditions, input test
data, and expected results for one or more test plans, including it in a
spreadsheet using MS Excel, indicating different scenarios for possible
bug based on clients’ requirement which helped gain high customer
satisfaction acceptance rating.
 Diligently working with other programmers, designers, architects, and
testers to make sure that the configuration and custom components
meet application requirements and performance goals.
 Monitoring scheduled production runs; identifying disruptions in
production processes, investigating issues, and recommending
solutions.
 Facilitating team meetings and participate in other team activities
including team building morale.

3. Jeremy B. Tagala
+971 55 819 7342 | jbtagala@hotmail.com
Khalifa Street, Abu Dhabi, UAE
3|4
Jul 2002 – Apr 2007 Bank of the Philippine Islands/ Makati City, Philippines
Mitsui Sumitomo Insurance Corp.
Insurance Underwriter / Data Encoder
This company is a joint venture of the Bank of the Philippine Islands (BPI), a
member of the Ayala Group of Companies and one of the country's most
respected banking institutions, and Mitsui Sumitomo Insurance Company,
one of the largest non-life insurance companies in Japan. Reporting to the
Manager, I was responsible for:
 Meticulously Underwriting motor-car insurance’ new and renewal
policies within authorized acceptance limit by accepting or rejecting
applications/renewals taking into consideration the risks involved and
the loss ratio analysis.
 Amicably handling Underwriting concerns of company's branch/district
offices, sales assistants, agents, brokers, and clients thru e-mail, phone
calls, facsimile, etc.
 Correspondingly coordinating with other team/department in solving
issues regarding Underwriting (i.e. Re-Insurance (RI) team, Policy
Services, IT Department, Sales/Marketing Team)
 Semi-annually updating the company’s Fair Market Value Table of locally
and foreign manufactured vehicles for proper valuation.
 Performing User Acceptance Testing (UAT) which helped the company’s
system migration from using Fox Pro to AS400.
 Data encoding insurance policies correctly and releasing it fast and
precise that helped increase the company’s short Turn-Around-Time
record.
EDUCATION
Jun 1998 – Apr 2002 Bachelor of Science Major in Computer Science
University of the East Manila, Philippines
AWARDS AND RECOGNITION
Jan 2008 People Developer for First Quarter of FY08
Accenture Makati City, Philippines
Mar 2002 Outstanding Student Leader of the Year (2002)
University of the East Manila, Philippines

4. Jeremy B. Tagala
+971 55 819 7342 | jbtagala@hotmail.com
Khalifa Street, Abu Dhabi, UAE
4|4
SKILLS
Management IT Insurance
People management, MS Office (Word, Powerpoint, Excel), Underwriting,
Production/Sales control, SharePoint, .NET, HTML, Data Encoding
Customer Service XSLT, XML, JavaScript, CSS,
Software Testing,
IT Operations/Support
TRAININGS
Course *Company/Vendor Date Taken
Orientation on Basic Non-Life Seminar BPI/MS Nov 2003
Accident and Health (Principles and Practice) IIAP Feb 2004
Underwriting and Claims Seminar I BPI/MS Aug 2004
Underwriting and Claims Seminar II BPI/MS Aug 2005
PowerOLAP Training FPTI Aug 2005
Building Applications for Windows Sharepoint Server
ver. 3.0 and MOSS 2007
dBW May 2007
Software Engineering Fundamentals: MS.NET PDU Jun 2007
Course 1913 - Exchanging and Transforming Data using
XML and XSLT
dBW Dec 2007
Application Testing - Solutions PDU Mar 2008
ATS Defect Prevention Course PDU Apr 2008
ATS Peer Review Course PDU May 2008
Effective Cross Cultural Communication PDU Jun 2008
ATS Metrics Overview PDU Jul 2008
PHILS Accenture Delivery Methods PDU Aug 2008
ATS Software Configuration Management PDU Sep 2008
PHILS CMMi (Capability Maturity Model integration)
Overview Course
PDU Oct 2008
*Company/Vendor:
BPI/MS – Bank ofthe Philippine Islands/Mitsui SumitomoInsurance Corp.
IIAP – Insurance Institute for Asia andthe Pacific, Inc.
FPTI – Forecasting andPlanning Technologies, Inc.
PDU – ProfessionalDevelopment Unit (Accenture)
dBW – dB Wizards Training Center