Enhance CX with WhatsApp Chatbots! Engage customers seamlessly 24/7, automate support, boost engagement, and streamline data. Integrate WhatsApp Business Bots to achieve ultimate success. Feel free to reach out to us at marketing@novelvox.com

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Is WhatsApp Chatbot Integration The
Future of Customer Experience?

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WhatsApp Chatbot Integration
A consolidated tool to enhance:
Agent’s accessibility to customer data by
integrating applications
Improve customer’s experience
Reduce average call handling time and
boost productivity

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The best thing about WhatsApp chatbot integrations is
engaging customers 24x7. Even when agents are away
from dealing with customer queries, the WhatsApp
chatbot can respond to queries by shooting pre-
scheduled messages during off-hours. This reassures
consumers that their query has been heard & they’ll
hear back shortly or when working hours resume.
WhatsApp chatbots are designed to reduce agent
workload and focus on high-priority tasks. Integrating a
bot simplifies the work for agents by automating FAQs.
Customers can find answers to their queries and common
troubleshoots.
Revamping CX With WhatsApp Chatbot Integration
24x7 Customer Engagement Prompt Automated Replies

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WhatsApp chatbots are continuously evolving.
Leveraging conversational AI and NLP (natural language
processing), chatbots can understand & mimic human-
like conversation. Adding further, by assessing data like
customer behavior, shopping history, preferences, etc.,
chatbots can shoot custom recommendations to the
users.
CX always revolves around fostering healthy relationships
with customers and their journey with the brand. To offer
an exceptional customer experience to consumers, it
remains paramount for every business to have a post-
sales strategy.
Revamping CX With WhatsApp Chatbot Integration
Personalized Conversation Providing After-Sales Support

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Click here and find out will WhatsApp be the future of
customer experience.

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Biggest Library of Cisco Finesse Ready Integration

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NovelVox is a leading contact center solution provider
offering unparalleled value to Cisco, Avaya, Genesys,
DialPad, Five9, Zoom and Amazon Connect contact centers
through advanced CX solutions ensuring the utmost level of
customer satisfaction. The company offers seamlessly
integrated and AI-powered solutions to upheave agent and
customer experience. With over 300 deployments
worldwide, the company provides unmatched and tailored
support by modernizing customer service operations with
its unified agent desktops, omnichannel solutions, AI-
powered bots, wallboards, and much more.
About NovelVox

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marketing@novelvox.com www.novelvox.com +1 928 864 5100